Dunkin’ Donuts

I waited in a long, slow-​moving line to order some coffee and breakfast. Unfortunately, I chose some sort of flatbread wrap. I ordered one with sausage for myself and one with bacon for my friend. I pulled two bacon «wraps» out of the bag. It was the saddest excuse for a breakfast sandwich selection that I have ever seen. Save your money and walk a little further into the terminal for a more appetizing option. (Or, just stick to coffee.)

How can you get a simple order of coffee and bagel combo wrong? And how can you still get it wrong after it has been corrected for you! Not only incompetent service, but also unfriendly as well. I’m a regular traveler and will avoid this place at all costs.

Stay away!!! Rude staff, burnt food, & overly priced. Next time I will wait in line at whataburger!

The food was HORRIBLE. The hash browns were soggy, the egg tasted old… It was just gross… And over priced. I got a #4 and a juice and paid almost $ 10. I took 3 bites of hash brown and 1 bite of the sandwich and had to throw it away :(

Pros: I got donuts and coffee.
Cons: the line is very slow moving. It seems like they could only work on one order at a time. To make it worse, the line is under their kiosk area which is equipped with super bright LED spotlights for some reason, plus at least half a dozen JBL loudspeakers blaring bro-​country. Some enhanced interrogation techniques involve bright light and loud music. Also they did not accept my DD perks app gift card as payment.
I understand that standard rules of customer service don’t apply in airports due to the captive audience, but they could unplug a few lights and speakers and make the waiting experience a lot more pleasant.

God Bless America for creating Dunkin Donuts! And thank you Jesus for my donuts fix and for my $ 2.50 double espresso! Hallelujah!
I’ve never had a bad experience at any Dunkin Donuts I’ve been to. And believe me, when you’re in New York, there are places well… let’s just say… watch your back! Even then, the services have always been with a smile. I think we are so lucky to have Dunkin at the airport especially here in Dallas-​Forth Worth! I get a tickle coming here because back in California… it’s a whole different ball game! LOL
Until then, Cheers! ~ :p

Being in the airport in Dallas I wanted some coffee for my early flight to LA so I got in one of the 3 huge lines at Dunking donuts. I decided to try some breakfast since I had time si I ordered the Texas toast breakfast sandwich with coffee and hash brown nuggets. They were rushing everything and only really toasted one side leaving a greasy side and a nice crispy toasted side. The hash browns all 5 nuggets were soggy as well. I got though half the sandwich using 5 napkins before I felt greased up and tossed it. Here’s my advise: stick to donuts and coffee! Never again.

Horrible, horrible, horrible! My family and I flew out of Love Field yesterday and had hands down the worst Dunkin Donuts experience I had ever had. The customer service was horrible and came across 3 different extremely rude employees. Apparently, they had no eggs because of bird flu (although every other breakfast restaurant in the airport did have egg). There was an employee who kept saying «apparently no one can read (pointed to the sign) but we have no egg.» Once I got to the counter, I ordered Kolaches for my son (the only combo meal that didnt have egg) and was told «They’re frozen». It was 8:30 am and they open at 4:30 am. that was just ludicrous. So, we went to the only other option. donuts and hashbrowns. The donuts were stale and obvisously not baked that day. It also took 15 minutes to get 1 order of hasbrowns and they were not even warm! This place was horrible and Dunkin Donuts should be ashamed they have an establishment like this.

Omg what a great way to start my day! Flying out of Love Field at 5AM and all the breakfast places are waiting to open. Dunkin Donuts was open at 4:30AM when we arrived. There was a line of 20 plus people and only 2 team members working. Boy were they great. They got us through that line within ten minutes with food and all! They were friendly and very welcoming and for 5AM that’s hard for some. They helped make the start of my trip very great. STOP here for fast, efficient, and friendly service!

They did not have a lot of selection which would explain the starbucks line down the corridor :) i still enjoy my DND coffee though i wont convert.

This location is in the Love Field Airport. Horrible customer service and very unprofessional staff

Located in Dallas Love Field. Never had breakfast here before and so I ordered the sausage wrap (half of a sausage patty placed inside a small tortilla with cheese). Nasty. Iced coffee (no option to put your own amount of sugar/​creamer) was bland. I am not a Starbucks supporter, but I rather get my coffee at Starbucks… and my breakfast at McDonald’s.

Have not had Dunkin donuts since I moved to California 20 years ago. When I saw a dunkin donuts I got so excited. I so wanted it to bring back my child hood memories. Oh how I loved it when my mom would say donuts for breakfast. Wow after all these years you did not disappoint me. The donuts taste just as they did all those years ago. Now that says a lot about a company. Just like the good old days.

i love you pumpkin latte. i get the oatmeat and sometime the yogurt and i like both. staff not so friendly but i don’t care.

Very helpful staff. Still had fresh donuts late in the day. Good coffee AND no line like other coffee stands.
Their coffe is not over priced like the other stands and stores.
All the tables were very clean. The workers seem to enjoy what they do.
Great spot to people watch if you didn’t bring a book and are tired of looking at screens.