Worst customer service. Today as always this store is rude and gives you the food wrong. Employees not helpful.
Tina Z.
Place rating: 4 Van Horn, TX
Quite clean and good customer service. Nice to have some food with AC and an outlet to charge the phone. THINGSWEREDIFFERENTFORDINNER.
Jon A.
Place rating: 4 Dallas, TX
It really sucks that there is no Carl’s Jr all over the place only random areas like this here in south Dallas. But that ok I love these burgers from juicy fresh and all so good. I remember them very well in my time in California. I’m so happy we got a few here in Texas. This spot is awesome because it’s right inside a loves gas station what more can you ask for.
Nathan M.
Place rating: 2 Dallas, TX
Service has gotten bad in the last couple months. Morning or night I have had orders messed up or had to wait for a very long time with only one car in front of me. I hope they get better staff soon because I miss going to Carl’s. The food is still good, but I worry about food safety in a situation where the service is poor.
Brenton B.
Place rating: 4 Cordele, GA
I’ve never been a big fan of fast food, it always makes me feel so sluggish and tired. And the food is usually too greasy for me to enjoy. Carl’s Jr. Is that exception. The Polk location has always gotten my order right(and boy is it complex) and they usually are pretty nice too. Customer service is never the highlight at a fast food joint, so I won’t focus too much on that. The food is usually hot and fresh, and just the way I want it. Sometimes it takes too long though, despite them need seeming too busy. Every once in awhile I will have to send my food back because it is burned or it isn’t hot and fresh, but most days it’s pretty great. The prices are a little higher than I would like them, but that being said, I keep coming back.
Malana T.
Place rating: 3 Dallas, TX
Some items are alright depending on who the cook is. Opens 24 hrs. My all time favorite is the teriyaki turkey burger which I never in a million years thought I would eat b/c it sounds too healthy, but I tell you the taste is far from health food! It’s just that good. Also the blue cheese burger was also very good!
Jen W.
Place rating: 3 Houston, TX
This is located in a large Love’s gas station. Plenty of parking spaces. Staff is very friendly, food is mediocre like any fast food. But it’s clean, quick and great staff. I have 3 stars because food is just okay. Theres a small game room with a few games, great for families and kids.
Charlotte W.
Place rating: 1 DeSoto, TX
Very disappointing! Small burger. Nothing to write home about.
Richard M.
Place rating: 5 Houston, TX
Love me some Guacamole bacon cheeseburger! I think it’s the best chain burger out there, but this time I had the new Hawaiian chicken salad. It was very good, the grilled pineapples really are tasty. I’m so glad that Carl’s is making a move in Dallas, now I won’t have to go on long road trips to get my Carl’s on!
Sean V.
Place rating: 4 Fort Worth, TX
I gotta give props where they are due. As a native Californian, I’ve easily been to hundreds of Snarls Jr’s in my 42 years. I have never in my life been to one as impressive as this one here in Texas of all places. Where if it ain’t BBQ, it will probably be some horrid perversion of what food is and should be. Believe me it’s few and far between. I’ve been here 3 time this past week for lunch since I work nearby, and everything was hot and fresh and looked like it was made for one of the close-ups in their commercials. For a damn good burger I would recommend this Carl’s to anyone!
Lisa P.
Place rating: 5 Arlington, TX
SO. FREAKING. HAPPY! I totally KNEW there was one or two in town, but just randomly drove by the other night… yes, I swerved at almost 9 o’clock and got a FULL freaking meal. WHAT? I grew up with this stuff! It’s part of a Love’s truck stop/weigh station/regular gas station complex… and the Carl’s part of the sign is TINY. Seriously, I had to circle a few times just to get into the parking lot(don’t turn in from the access road and take the first right thinking you’re getting in from the back… you’ll exit the weigh station’s driveway and circle AGAIN!) — but it didn’t cool my jets one bit. Also, I’m kinda half in love now with the flirty, silly guy with gold toofs running the cash register. Hey, I’m easy. Whatev. Carl’s is a little step up from normal fast-food burgers… and although I loves me some Western Bacon Cheeseburger(bacon, cheese, bbq sauce, onion ring), it doesn’t love me. Who cares when they have a Charbroiled Chicken Club?!(The CC Salad is the tits, too) So, to set the scene: whole wheat bun, mayo, just-crispy enough bacon, swiss-ish cheese, leaf lettuce(my burning hatred for shredded is well-documented), and maters. LOTS of maters the way I do it(could’ve sworn it used to have sprouts? Who cares, I’m at CARLS!!). That’s the stuff that surrounds the magical chicken. Whole breast, with just a bit of some sauce… not bbq exactly, just a little sweet-ish tangyish addition. And this IS magical chicken — it is so tender and not dry and almost fluffier than usual or something. Hard to explain, but trust me — it was like When Harry Met Sally in my car all the way home: MMmmm! Oh. Oh, mah GAWD! YES… like that. Shut up, don’t judge — it had been EIGHTYEARS. Also, I texted everyone I know who used to live in CA but doesn’t anymore: Don’t hate, congratulate! Guess what I’m getting all over my face right now?(Carl’s’ old slogan: if it doesn’t get all over the place, it doesn’t belong in your face!) Honestagawd, they could tell me that the sauce is a highly addictive carcinogen that will make me grow bawlz or something, and I’d probably still be back. It’s tasty. Cris-cut fries are yum(think ChickFilA waffle fries), as are lots of other things here. Not the point. The food is good, but that’s almost secondary to me. Just try it and then spread the word so that this place never goes away, please!