Bedrock Foundation Repair & Drainage Corrections

I called Bedrock Foundation to inspect my pier and beam foundation. The guy came out and literally spent 5 minutes at my house. The bid was emailed to me for 5500… for shimming. He told me my house was 2 inches lower on one side and that was making my wood floors in ONE room buckle. Today Granite Foundation came out to my house. The guy from Granite was here over 1 hour. It turns out a unhooked dryer vent was causing moisture under the floor which caused it to buckle. Also he used a water level inside… The house is level and I don’t need ANY foundation work! I am disgusted with Bedrock, they are scammers!

do not use.
the owner denis showed up at our house. he looked straight out of the 70s, that was a first red flag; his ability to use upto date technology. The second flag went up when I watched him walked around the house with a leveler, a leveler, really? He talked forever and mentioned being sued over 100 times, that was my third flag.
It gets better…
when denis, was at our house he quoted us 6 piers. however, when we got an official proposal; instead of 6 there were 12 piers. it was very surprising to us how the number doubled on his way to the office. May be he looked at the current bills he needed to pay and decided to increase his number.
We asked to second opinion. This company came out with lasers Yes, they do use modern technology and not the 70s retro. They told us –NO WORK needed.
Bottom line: bedrock is not driven by your house needs they are driven by their needs and will try to sell you work you do not need.
Advise DO NOT USE BEDROCK. denis will lie through his teeth just to get your business. Do not make that mistake and hire some who uses modern technology.
PS couple montsh later I heard from mutual friends that denis was telling people that my house had tons of cracks and need tons of repairs. What a high level of professionalism

We called Bedrock to work on our pier and beam house, and paid them $ 2100 to fix a sinking center, and a sinking back end of the house. They did two days of work on the perimeter of the house and the center, and left. Not long after, doors wouldn’t shut anymore, giant cracks started appearing. We call and ask them to come back out, and the engineer not only doesn’t have any of the information about the previous work done to the house, but he only drops a level on the floor and shines a flashlight in the crawl space. Was completely uninterested in the additional damage done to the house, but then tells us the center is sinking, and it’s not covered by the warranty, and we’ll have to pay another $ 1,800 to get that fixed.
Bottom line, the house is actually worse than it was before their initial work. We have e-​mailed twice, called, and even sent a registered letter asking them to just come out and look at the house closer, and explain to us why we need to pay another $ 1,800. We’re willing to pay the additional money, but we’d like more of an explanation, and some kind of assurance that for sure, now, the entire house is covered by warranty and any new repairs will definitely be covered.
We can’t even get them to respond. It’s clear at this point they have no intention of honoring their warranty at all, and they have completely lost our trust. I wouldn’t use this company if I were you, and you’re interested in a company that stands by its warranty.
We’ve filed a complaint with the Better Business Bureau and the Texas Attorney General’s office, too. We have since discovered that to add piers to a home (which they did) you must have a building permit from the city of Dallas. They did not. If an inspector had come by, the work would have been stopped, and we would have to pay a fine.