This is my favorite BofA location. The staff is always very cheerful and personal. Banking here is easy because the bankers are so sincere.
Scott P.
Place rating: 1 Allen, TX
IThis location NEVER has enough staff on. You will wait if you go inside. No drive up windows :(.
Lee H.
Place rating: 1 Dallas, TX
Garbage. Went in to add fiancé to my account and had one couple ahead of us in waiting area. After 40 minutes I went to see what was taking so long. I saw one employee helping the couple ahead of us and another employee on the phone. I went to the bulletproof teller window that had 3 tellers to see if there was anyone else that could help us. They told me there was not anyone else. They asked if I wanted to make a future appointment. Really? Way under staffed. There were 2 customers plus myself in the entire building and I need to make an appointment? For what, in case you get slammed with business and 3 customers walk in. Or gosh. How about 4 customers? oh no better call for help from another branch.
Annie N.
Place rating: 2 Dallas, TX
reasons why you don’t forget your debit card. the drive thru is a touch slow. but just a touch.