2930 Creative

Very pleased with new business logo and website! A firm committed to community, 2930 Creative also helps my non-​profit ministry with clever and affordable action plans.

I hired 2930 to do my site
. They did an awesome job — Chris was super professional, and I am so happy with the product. I am pretty particular and like to make adjustments as needed on my own. They were very flexible and made all the specifics happen and were quick to respond. I thought the price was great for the value and will definitely be recommending them to others.

Hey Chris, thanks for your reply! We hadn’t heard from you in a bit so we’re glad to see you’re around the office these days.
Good news! It looked like you lost a few emails or forgot to send them with your BBB files. We went ahead and gathered them up and provided the BBB with 25 pages of pertinent emails (in context) plus a few screen shots for the case. For anyone truly interested in looking through those, go right ahead. We have nothing to hide. (We’re the case filed on 10÷5÷15. That other case is just someone else that sounds a little like our situation, but that was just someone else.) If there are any emails or documents at all that we didn’t include that would substantiate what you claim to be «false claims» please provide them and we are happy to respond accordingly.
In other great recent news: In a total of 3 days of work (on top of being a mother of two young boys, a wife, school PTO president, mothers club secretary, and small business entrepreneur) I happened to find the time to design and create a whole new website with only a website knowledge base of a high school coding class. We were also able to find a couple guys to download the «custom coding application» that turned out to be an out of the box solution at a price to you of $ 24 (I’ll link that at the bottom). Turns out that sunglass demo was actually the demo they provide on their own website (coincidence?). Pretty sure you said something at that Starbucks training session that you hired the guy that developed the sunglass site you showed us to work on our site, but potato-​potatoe. So per our contract, $ 2250 of our agreement was to go towards «Custom design and coding for product customization application.» Small up-​charge there.
As for all the hours of time put into our site– I’m sure it’s comforting for potential clients to see that you put 180 hours of work into our site a month AFTER our third proposed launch date (of August 19^th). A little too much, too late if you ask us. Tell us though– if our launch date was for Aug 19^th and you hired the new developer Aug 17^th how was he suppose to fit in 180 hrs of work in 48 hrs?
If you’re still looking for a new web developer, we can give you a name. Guy’s name is Phil. Great work, half the cost and his turn around time for the work is about 3 weeks.
We do admire you all for being able to put in the time for friends, family & coworkers and to take vacations during crunch times. It’s important to do those fun things! We aspire to do the same once we are able to launch our own business. Until then, we have investors, manufacturers, & our own clients questioning us about our commitment to the business since we also have to keep putting them off due to your delays.
As it turns out though, we too know how to juggle the personal life with our business life. We just don’t do one at the expense of another.
The good news is that you & your company do not define us. You do not determine our fate. Your company was nothing more than a (long) road stop towards achieving our goals. We can and are overcoming the setbacks imposed by your company and will come out better not because of you but in spite of you. If you can sleep every night knowing and thinking that you did our company (another local Dallas company) right then power to you. As for us and our company, we hold ourselves and our pride in being a local company in our hometown to a different standard.
Rather than continue this public display of aggressive comments, feel free to direct any future complaints or comments to us personally or towards the BBB.
PS: We’d still love to see this final product you’re so proud of as we still haven’t seen more than a Dropbox link for a bunch of files.
PPS: you can re-​activate the social media accounts. We already took screen shots of anything we needed or cared about a long time ago. For people with nothing to hide that account was sure deactivated quick.
LINK to $ 24 app:

I hired 2930 Creative to help me get my travel website and travel consulting service up and running, something I’ve been wanting to do for years but was always too intimidated to try. I requested a meeting on a Wednesday and was able to meet with Carly that Sunday. She came to the meeting with tons of questions for me to help pin down how I wanted my site to look and feel, and she showed me examples of sites she thought were well-​done, some of which 2930 Creative had designed, so I could figure out my own vision better. I know next to nothing about building a website, so having her show me some examples was really helpful. It was clear that she wanted the site to reflect me as a person, which meant a lot to me.
Our meeting lasted a couple of hours and during it we talked not only about the building of my website, but some specific projects I would be doing in the future and started brainstorming ideas of how to incorporate them into my site.
Within 2 hours of the meeting, Carly had emailed me with a link to my fully operational site. I opened it and saw that it already included articles I had written on an old Blogspot platform — she had taken all my old blogger files and rolled them over onto my new site! It was awesome because I had already generated a lot of content on that old blog.
I had mentioned to Carly during our meeting, just in passing, that I needed to create a logo at some point. After opening the site, I saw that she had created a custom logo for me that is perfect and really adds to the «feel» of my site. She told me it was an idea she’d had but if I didn’t like it she would make adjustments as needed. I loved it so that was unnecessary! She also incorporated my other social media platforms — namely my Instagram — into my site, which made it visually very appealing.
She gave me step by step instructions on how to log-​into the site and post and edit content, and within an hour I was working pretty competently at it. I did have several questions since I am a complete novice at this, and Carly responded to several emails from me almost immediately, guiding me through my questions. She was very patient with me and always explained things in a way I could understand.
Carly and Chris pretty much held my hand through the entire process, explaining everything in a way that made sense to me. I find this stuff a little intimidating at first but they are always around to answer my questions. I have received dozens of compliments on how my site looks and how easy it is to navigate. I really love working with Carly and Chris and I will continue to use their services to add to and grow my site.

** This is a follow up to Kate L.‘s post**
We hired 2930 Creative in March of 2015 to build a website for our small business. We explained in detail the website’s functionality, etc. We provided wire frames, other live examples, content… the list goes on. Chris and his team seemed more than confident that building such a site was no problem and we could expect the project to be completed within two months. After 6 months of «your website will launch next week» we became fed up with the constant excuses and decided to take matters into our own hands. We set a hard deadline and explained to Chris on the phone (tears were involved) that we had set up meetings with clients and he assured us (quite convincingly might I add) that he would work all weekend to complete the site. Needless to say, mid week we were sent drop box links to FTP our «site» to our own server. We again sent Chris the user name and password to complete the migration to our server since we are the client and have NO IDEA how to do so and never heard from him. That is until 5 days later when he sent us an invoice for the remaining balance. So we have wasted 6 months waiting on a site that still to this day we have yet to see.
We were given excuse after excuse as to why the site was so delayed. We bought these excuses for a while until we realized they were flat out lies. (Social Media Rule 101– make sure what you’re posting goes with the stories you’re telling… oh and if your wife & co-​founder of the company, has social media accounts, you should probably tell her about your stories too). For example, while Chris was working all weekend to ensure our site was ready by Monday morning, he was really at a museum followed by dinner at the mansion. While we were told at 10 am that he couldn’t make our 10 am meeting because he forgot he had another meeting, he was really posting IG pictures with the new employee. (Lauren, whoever you are… RUN from that place before you get sucked in). While our site «was propagating», he was really posting selfies in front of the Hollywood sign outside of LA. When he just flat out didn’t show to a meeting we had re-​scheduled to accommodate «his 10 am meeting», he was enjoying a pizza party they were throwing for an employee.
Again, he had us fooled for a good while but the truth always comes to light. As for the disgusting email we received at 3:40 AM informing us how awful we were and to never speak to him again but to go through the project manager from now on… we even let that slide in hopes that our site would soon be complete. Within a week of that email, the project manager was let go and that email was never acknowledged by Chris. (maybe he doesn’t remember sending it considering the late hour… who knows).
Lets just say that I’m shocked they’re still in business considering their moto of «work hard and be kind» is everything they aren’t.

2930 is awesome and worth the investment! I came to them with just a general concept and they made it a reality. From logo design all the way to an e-​commerce website they listened to and worked with me until we got it right. They are so great, I will be hiring them for my next project later this year. I will continue to recommend them to everyone I know! Don’t waste your time or energy with any other company. Carly, Chris and Josh… you’re #1 in my book

I’ve used 2930 for a large web development project. These guys are awesome! They were great to work with, very accommodating, and creative. As a large company things don’t always go as planned or work as fast as we’d like but 2930 was patient through the whole process. I highly recommend 2930 for your creative needs for your business.

These guys care about the client, a welcome change with great talent!

Talent+ Passion makes 2930 a winner! 2930 is one of the most talented teams I’ve had the pleasure of working with. Whether it’s graphic work, strategic planning, events or integrated marketing, from idea to execution, these guys are talented and reliable enough to get the job done. But, I’ve definitely worked with people who have talent, but lack passion, which makes working with them a pain – that’s not an issue with 2930 – their passion is evident, which is why I continue to collaborate with them on projects large and small.