Elegant Nails & Spa

I’ve been coming here for years. The ladies are always polite and professional and extremely friendly. The salon appears clean I like that they line the foot tub with plastic for each customer. Prices are good but they are always a little heavy on the up sell… but that’s how they make their money.

I went there today for my first time and I was pleasantly surprised! Everyone was very friendly and they did such a great job. The lady who did my nails is a perfectionist so she made sure everything about it was great. She was so sweet and when she saw that it was raining outside she walked us to our car with her umbrella! I will definitely come back.

I have had my nails filled for over 20 yrs and they did the WORST job ever! The lady was rude and did not even get my nails even. After 2 days my nails started separating and I had to get them redone somewhere else. The lady slopped thru the whole nail job. ugh! The pedicure person sanded my feet so much they were bleeding. Part of my toes had no polish. awful, painful experience! NEVER going back again! :(

My boyfriend and I only went here on a whim. When we got there we sat for 40mins before they started. Then they were rushing to close, I mean the woman who was doing my nails had her purse on her shoulder as she was painting on the gel over my acrylic… The work was good, I just wasn’t happy with the way my nails turned out. They removed them 3 days later, but they wouldn’t give my money back. Instead of giving me my money back, they gave my a gift certificate for $ 38… which I am now trying to sell. if you are interested let me know haha.

I just moved to the area from California and have been using Unilocal for a lot of different places! I saw this place was close by so I gave it a try! The manager (don’t remember her name) greeted me when I came in. I showed her a picture of the design I wanted and she said she could do it! She was such a perfectionist that it took a while but she did an awesome job! Will definitely be going back!

My daughter (3) and I had a great experience! Even though it was almost closing time they took their time and gave additional suggestions! I love the little girl chairs, and the large variety of options.

I love it here & like the entire staff! Thanks to May & Hannah who are always there for me & make me feel better.

Every time I need my nails done with perfection OR eyebrows waxed or trimmed, I will ALWAYS find myself heading back to this salon. The original owner actually sold it to the current new owner and it made a WORLD of a DIFFERENCE! The new owner moved the store just to the another plaza right next door to the original. But everything changed! The chairs are beautiful! I absolutely love the décor. They just moved, so I figured not everything is in set, but I can’t wait till the décor finishes. I can see the new owner has a certain vision she/​he is trying to create, and it’s beautiful.
They moved down the plaza and now it is 17 400 Spring Cypress Rd
Cypress, TX 77 429. But the phone number remained the same:1−281−256−0577.
After reading the few reviews they have, it seemed like they occurred some haters. I have actually never had a bad experience here. I love the background music they have playing, it’s very soothing and relaxing when I get my pedicures done. The employees are so sweet and the main person I keep coming back to is Cindy. She is hands down, the best manicurist I’ve ever encountered. She has such great skills and precision! Always make my hands turn out sooooooooo beautiful! And she is such a sweetheart!
The shop’s location is so convenient and their color selection is incredible. I usually love shellac Gel manicures since they last longer, and most shops don’t have an updated selection. But they have the latest CND Shellac Gel collection! I never would have expected that. But they sure put quality of the polishes out there for picky people like me. Absolutely love them!

Went there about a month ago now. Newer to the area and trying to find a new salon «home.» My initial reaction was that it was nicer than most places I’ve been. The pedicure chairs had really nice brown/​gold glass bowls and they had nice jazz music playing. They even had four Disney chairs for little girls. I’d gone there for shellac nails and a pedicure. I chose my toe color and sat in my assigned chair. Like most places, they offered to do both at one time. Pregnant and wanting to relax on my day off, I asked them not to. She said ok, but 2 minutes later she insisted that we go ahead and soak my nails in acetone with foil. So, annoyed, I complied. Still trying to relax, I laid my head back and closed my eyes. When my pedicurist said «all finished,» I sat up and opened my eyes to find a surprise. She’d put the wrong color on my toes! I’d asked for pink toes and teal polka dots. Instead, I had pink toes and white polka dots (which isn’t a huge deal, but not what I’d asked for). She asked if I wanted her to paint over it, but I declined, as that would look tacky. Feeling bad and not wanting to make her work double, but also not wanting to waste 15 – 20 minutes of my time for her to redo them, I told her don’t worry about. After my nails were finished and it was time to pay, the lady broke down the total price, which included the $ 5 charge for the polka dots. Not being the person to want something for free, I asked if I could pay half of the $ 5 since they messed up. The lady all of the sudden didn’t know English and called some other lady over (I’m guessing the owner). She made such a fuss and started causing a scene that I literally said «it’s ok… I’ll pay the $ 5 and it’ll just come out of your tip!» Not typically my resolution, but she’d pissed me off. If fighting that much about $ 2.50 was worth losing a first-​time customer, I hope it was worth it for her… Because I won’t be back!

This place does a subpar job regarding the actual nail services but it’s convenient for me to come here because it’s close to home and the only salon opened on Sundays around here.
Truth is, I was really disappointed with my first experience here over a month ago. My sister and I came in to get manis and pedis, and the first thing we got asked when we sat down was «are you Vietnamese?» We immediately denied it and ended up hearing so much crap said, it was ridiculous. Luckily, the ladies doing our pedis did a good job and the spa package was worth the $ 38. Unfortunately, my mani looked horrendous. I went in for solar and it was a half-​ass, botched up work of shit. I can’t remember the lady’s name who did it, but she was just terrible. She left gaps in my nails and did a horrible job on the gel. It was so fugly, I had to pay someone else at another nail salon to fix it a week later. However, my sister got lucky and the owner actually did her mani. She said it was one of the best shellac experiences she’s had.
Second time around, I did not get the same lady because even if I did, I would’ve requested someone else. Got my fakes taken off and regular polish done by the owner. I will agree with my sister and say her work is pretty good; she’s definitely better and faster than the other ladies there. One thing that really disappointed me was the fact that I had to wait 45 minutes before I was even seated to soak my nails in acetone. It takes 10 – 15 to actually take them off so I didn’t understand why I wasn’t soaking them the moment a table opened up? Instead they took someone else who came after me… Then because I had to wait 45 minutes, it was after closing so I got pushed off to one lady after another (3 in total) before the owner decided to take care of me.
In the end, the only reason why I came back or would ever be back is due to their convenience factor. Other than that, I would skip this place altogether and go someplace else if possible. Besides Annie (the girl who did my sister’s pedicure the first time and her manicure the second time) and the owner, all the other ladies are lazy as can be. If you’re not willing to work an extra 30 minutes after closing, don’t bother to even try to get me to tip you $ 1 for soaking my nails. They’re also known to throw hissy fits when you point out what a terrible job they did and ask for a re-​polish. These ladies don’t know how to be customer friendly, and I feel bad the owner constantly has to remind them to not be so rude. 3 stars for the owner lady and Annie only.

Today was my second time visiting the shop and I love it! The people are so friendly. The manicurist takes her time making sure each nail is the same length, ask how thick you want the acrylic that gors over the nail, files under the tip to make sure it looks natural, and ask if you want your nails buffed or given a gel coat over the finished product. They really cater to the customer. FYI: They may ask you to pay before they finish the work, but that avoids the awkward moment to not chip your nailwork while digging in your purse for payment. Another thing I like is that they display a sample of all the types of French manicures you can get. At other shops, ive asked for one type of French manicure and received something i didnt think i asked for. It gets really tricky when you incoporate diffetent powders which affect the appearance of the nail bed. Anyway, i see what im getting and lo and behold elegant nails are mine! Usually nail spas ask you if you want refreshments while youre there. But i usually get asked if i want something before i go. They have name brand soda and water– enough to satisfy your palate until you get to your next destination. One more thing I REALLY like– they dont pester you to have othet services done. THANK YOU because I cant stand when ppl do that! Ask me once and if I say no dont ask me again. Really hate that Im moving in a few weeks and wont be able to patronage this place, so hopefully my fellow Unilocalers can go by and experience what im talkn about. You could even take your lil niece daughter or cousin there for a princess pampering in lovely pink butterfly chairs that are lower than the adult chairs for little ones comfort. Parking lot is a little packed in this shopping center because of a clinic dry cleaners and hertz rental but the treatment at ENS is by far the best!