My fiancé went and her appointment was 1 hour behind without any apologies. Then she wasn’t even shown the hair color she wanted, just«a brownish color» and kicked her out without blow drying her hair(which was included in what she paid for. She came home with wet hair) because they were closing. As a final insult she called my fiancé out for not leaving a good enough tip. She left with minus $ 40 and the worst experience and hair cut she has ever received.