Sofia Jalilie, MD

Was referred to this doctor from a friend. Called to make a new patient appointment and the receptionist was extremely rude. Not going to have this place be my doctor. First impressions are everything!

She is an angel .Dr. Jalilie is very professional and smart knowing every thing about her filed of professional. I am very satisfied and comfortable all these years having her as my doctor .
God bless her.
saeed

I absolutely feel comfortable with dr. Jalilie. She is genuinely nice and cares for the patient. You can always request her when making your appointment. She’s worth the wait. Every time I go in, she knows exactly what my condition is just by describing my symptoms. She is very knowledgeable.

Such bad service! I know that my insurance is excepted at this office, but just because it doesn’t pay as well as any PPO insurance, the receptionist said that they don’t. I have a few family friends that have been going to this office with the same insurance. Such bad costumer service just because you are not making as much money as a ppo ins. you deny a patient.

Dr. Jalilie is exceptional. I have been a patient for over 10 years and she is thorough.
She has been able to diagnose issues when other doctors have not been able to. She takes the patient, lifestyle, work etc into consideration when making recommendations. Best doctor I have ever had!

Dr Jalilie is awesome. My wife and I have been seeing her for almost 2 years now. She is always friendly and professional. She asks the right questions and wants to get to the root cause of issues rather than just treat the symptoms like most doctors.
Let’s be honest, if doctors actually healed people they would be out of business. However, I don’t feel this is the mantra that Dr Jililie follows. She is there because she genuinely cares and wants to help.

Good doc mom and I both like her.

I took my daughter to see Dr. Jalilie several years ago. She immediately began to love her. Dr. Jalilie has shown her patience and understanding of teenagers deeply and we are extremely happy and feel lucky to have her as our family physician.

I have finally had it with this medical office! (This is my first post ever on any review site!) The staff here is just plain RUDE! (Forgot who the previous person was but this time it was SILVIA). And the bad attitude has been consistent everytime! I kept telling myself that I’m here for the doctors and not the staff… and that maybe I caught them on a bad day. Nope! It happened again and then again. I’m done making excuses for them and will no longer look pass the horrible/​rude staff.
Time for me to search for a new medical office. It’s really that simple. Don’t put up with that type of treatment when you’re the one paying for the service. They will not get another penny from me or my insurance. Yes, it’s that bad.

I love Dr. Jalilie. She is so nice and informative. I went there first for myself and now my husband and 2 babies go as well. She’s really easy going and very on top of things. She explains things simply and always has great tips for myself and the babies. Definitely a great doctor. I also like that after the few times that I took my son in when he was sick, she would call herself a few days later to make sure he was doing better.

I have been a patient of Dr. Jalilie for many years. She is such a great doctor, willing to take the time necessary to listen to me. If I have to wait she always apologizes. I feel she loves being a doctor and I benefit from that attitude. She has an excellent staff. I can always count on Sandra and Kim to treat me with care and compassion and return my calls. I feel lucky to have her as my doctor.

Dr Jalilie is awesome.
I find some of these reviews hard to believe because Dr Jalilie and her staff have always been fabulous. My husband and I go to her and she is smart, spends tome with us and makes sure we understand and are ok. Her nursing staff is friendly and good at what they do. Dr Jalilie is honestly the best doctor I have ever had, her compassion is true and she has a heart of gold.

I’ve never written a negative review before, but with this office, I think it’s important to share my experience. I’ve been a patient of Dr. Jalilie’s for 10 years, and have had such a repeat of poor experiences with her office, that I’ve finally changed doctors. I say that I’m a patient of Dr. Jalilie, but in fact, I haven’t seen her for years, because at a certain point, I was switched to Dr. Kar without my permission or consideration. Every time I’ve ever called to see Dr. Jalilie, I’ve been directed to Dr. Kar, it’s been that way for at least 4 years now. I want to note that both Dr. Jalilie and Dr. Kar seem like perfectly nice people, not rude or impolite, but the experience with the way the office is run has made me dread the doctors visit and ultimately to leave.
I’m generally a healthy person, I only go to the doctor when I’m sick, so maybe once a year, sometimes more, sometimes less. Every time I’ve been to see the doctor, my wait has been at least an hour. Morning or afternoon, I’ve waited for at least an hour. At one point (years ago — the receptionist is no longer there), as I was slumped in the waiting room, a receptionist lost my file. I waited two hours, went to the front to ask what was going on, and the receptionist snapped at me that I was next, and called me by the wrong name. When I pointed out to her that wasn’t me, she looked through all her files and couldn’t find mine. Frequently when I go, they don’t have my file and have to ask me all the same questions about allergies and history because if you don’t go over a 6 month time period, they put your file in storage. The waits and frustration made me want to go to the doctor less and less. I dreaded the experience, and the delays happened repeatedly over the years despite different staff members.
The straw on this camel’s back was that I was traveling to a foreign country where I needed immunizations and high altitude medication. I called for an appointment, explained exactly what I needed, and the receptionist said no appointment was necessary, to come in any time. I was suspicious, given my history with time delays, but I was pleasantly surprised that I waited only 25 minutes to see a nurse and get the immunizations I needed. She was great, professional and quick. As we finished up, I told her I needed the high altitude meds, and she told me to wait out front.
At that point, a different nurse came out and told me they were going to charge me $ 25 to write my prescription because I hadn’t made an appointment. I said that they could bill my insurance, I have a no co-​pay program, so no problem. They responded that it wasn’t something they could bill insurance for, that it was because I hadn’t seen the doctor in over a year, so they would charge me for prescriptions. The concession was that if I wanted to make an appointment to come back and see the doctor (presumably for no reason), they wouldn’t charge me.
The whole thing reeked of being unethical. I had called for an appointment (which they could have charged my insurance for), explained why I needed it, and despite following their instruction, was being told I would be essentially penalized for not making an appointment and for being healthy and not needing to see the doctor in a year. Also, the idea that they would hold me hostage and demand payment for writing prescription seemed so contrary to what doctors offices are supposed to be about that I was offended and felt like I was in a back alley asking for something illegal. And finally, this upset me to no end because I would have liked to have seen a doctor for a check up, but the office experiences were frustrating, I realized that I was avoiding seeing a doctor at all. I’m embarrassed that I stayed with this office for so long.
Perhaps the experience at this office is better for people who go more frequently, who have the misfortune of being sick more often, but more to the point, offer the office an opportunity to bill insurance greater sums. But more importantly, the consistent lack of respect for my time and preferences over years suggests a deeper issue in how the office is being run.
I’ve recently found a doctor that is professional, respectful, and has a highly organized system for files, appointments, billigs, etc, and I’ve been thrilled with the efficiency. In fact, at my new doctor, the nurse came out to tell me that the doctor was running 10 minutes late. Only 10 minutes! It’s amazing how much that simple act consideration and a show of respect for my time made the experience so much better.

My daughter and I have been going to Dr. Jalilie for 2 ½ years now. I am always pleased with the time she takes with us and have always found her to be extremely nice.
I’ve also used Dr. Kar in the same office whenever Dr. Jalilie is busy. Dr. Kar is equally compassionate and seems very concerned for my welfare. My blood pressure recently shot up (stress of buying/​selling my house, I suspect)…and she didn’t just write a prescription… she ran a gamut of tests on me and made sure I was healthy before making the big move to Oregon. I totally appreciated her care. She even threw in a free appointment because she wanted to check on me between appointments.
Meanwhile, my daughter just got the flu and sinusitis and Dr. Jalilie fit her in two hours after I called and gave us her usual undivided attention. I love the way they treat patients here and I can only hope I find someone equally as caring once we move.

dr jalilie is the worst! she is so rude, and rushes you through the appointment. she will visibly let you know that you are wasting her time by either an exasperated sigh, or telling you to hurry up while rolling her eyes. she doesn’t give a crap that you waited for half an hour past your appointment time, only to get shooed out of the office in under 10 minutes. the office staff is also extremely rude and attitudey. they never return your calls! i left a message once, after trying to reach them over 5 times to pay a stupid bill, and i let them know in the message that i was very disappointed with their service and lack of care. so i get a letter from this beeotch who tells me that i have a bad attitude. riiiiiiiiiiiight.

I love Dr. Jalilie. I’ve never been one to enjoy the doctor’s office and her and her office staff were great, incredibly friendly and helpful, and more than understanding. The location is great and not too public. Dr. Jalilie is quick when she needs to be and lets you get in, get the information you need, and get on your way, without rushing through the important parts. She even helped recommend me to a second opinion if I needed/​wanted it.

She met with me for about 2 minutes and rushed me through the whole appointment. I felt as if I was wasting her time. I could not ask any questions without getting an exasperated sign. When I told her that all of the women on my mother’s side had died of cancer and that was why I wanted additional screenings, she stated that her mother died of cancer too — like so what? Not in a commiserating way — more like — we all have cancer in our families — deal with it. I had additional requests for referrals but when she left the room, she never came back and that was the end of that — she was onto someone else. She never said goodbye, never said hello with hand handshake — just cold, harsh and rushed.

Moving to a new area is stressful, period! Then you throw in trying to find a mechanic, a hair stylist, a massage therapist, doctors, vets, etc.
One of my co-​workers recommended Dr. Jalilie.
When I called to make an appointment the receptionist said the first availability for a new patient would be in a week. I was amazed that it was only a week.
I have had my fair share of crappy doctor experiences. It certainly was a nice change to have someone as pleasant and caring as Dr. Jalilie. She is absolutely fantastic! She listened, payed attention to what I was saying and asking, answered my questions completely, and she actually looked me directly in the eye.
I thought doctors didn’t know how to make eye contact.
I feel comfortable with her and I would recommend her to anyone.

i love dr. jalilie too. she’s the best! she’s young + understands how i feel too.

I heart Dr. Jalilie.
She’s been my PCP for several years now. She has a gentle touch, she’s young enough that I feel like she understands me, and she always listens patiently to the list of issues I wrote down in preparation for my annual visit.
When I moved to SF, I didn’t even consider changing doctors. She’s that good.