Bruce R Jespersen, DDS

How does this guy get 5 star reviews? Like many others commented, this guy is a root canal factory, who doesn’t care about his patients. He wasn’t professional, and he had no chair-​side manners. During the procedure, my wife complained about the pain, and that an apron was on her face making it difficult to breathe. But nobody cared. She was disoriented and in a lot of pain after the procedure, but neither Bruce or his staff seemed to care. She was in pain for several days because of the shoddy procedure. How can this guy be a good endodontist if he doesn’t have slightest sympathy towards his patients? My wife is so pissed at our dentist who recommended Bruce, and she is already looking for a new dentist.

HORRIBLE Experience. Dr. Bruce Jespersen was rude to my husband and dismissive of his request for nitrous oxide. My husband was in extreme pain the entire time. Would give negative stars if we could.
The dentist was was VERY dismissive of my husband’s pain.
Edit: After the procedure, my husband was dizzy and shaking and the assistant was very helpful and actually used a wheel chair to get my husband to our car. They waved the fee for the nitrous since he was having such a hard time. However, our opinion of the Endodontist stays the same. He was dismissive and did not act when my husband communicated that he was in pain.

I was referred here by my new regular –also great– dentist for a tooth that I was told earlier, could not be saved. This is an outstanding practice, smoothly run, with a friendly, caring, extremely professional staff. I had never before been to an Endodontist and the word ‘root canal’ has always sounded very scary. However, I really did want the tooth saved and regretted having two earlier teeth pulled when they might have been saved (if I had not been living in Germany, that is, where dentists left much to be desired). Dr Jespersen is an outstanding dentist who I had heard described as the top Endodontist in Cupertino. So true! I settled in and in less than an hour, the procedure was completed and painless! I have another session ahead of me for a larger tooth and am looking forward to it. I used to enjoy going to a (good) dentist and I feel that way again, thanks to this experience.

Great staff and great place to get a root canal, i defiantly recommend him, i got my root canal done last week

Dr. Jespersen: 1 star
Staff: 4 stars
Root Canal Procedure: 3 stars
This is my first root canal but not my first major dental work. Compared to other dentists, Dr. Jespersen is just a root canal machine who doesn’t seem to care about the people he is working on. He has no bedside manners. His answers are short and curt. If he hurts you, he doesn’t seem to care. He leaves the room to have a full conversation with another patient in the middle of the procedure. I have TMJ issues so that my jaw can’t stay open long without full on pain, again he didn’t seem to care.
The injection sites hurt more than the tooth he worked on because he was so forceful. My lips are bruised from him smashing his hand and dental instruments into them. He just told me to suck it up and open wider.
Here’s another good example of his personal skills…
Dr. Jespersen ordered penicillin for me and I told him that I can’t swallow big pills (I have sensitive gag reflexes). He wouldn’t give me other antibiotic options and told me that the pharmacist can give me the penicillin in liquid form. The pharmacist said that there are a lot of antibiotic options for what is being treated and that Dr. Jespersen ordered the biggest pills available and the liquid form couldn’t be given to me unless Dr. Jespersen ordered it that way. After several days of calls back and forth between the pharmacy, Dr. Jespersen’s office, and me, I finally got the penicillin in liquid format. It took awhile because Dr. Jespersen ignored what I said about being a gagger and told the pharmacy that he wanted to know why I wanted to make changes. I ended up getting very ill from the penicillin and stopped taking it. When I called Dr. Jespersen, he didn’t bother ordering other antibiotics. So why did I go through so much trouble and physical trauma?
How in the world is he getting the 5 star reviews?

You won’t believe how responsive and flexible this dentist and his staff is! I don’t wish you a root canal but if you need one — go here — you’ll be well taken care of and you won’t be ripped off with unnecessary dental work.
I called and next day I had an appointment — in and out in just a few minutes over an hour. Almost worth getting a root canal just to experience kind efficient honest service.
Dr. Bruce is a friendly guy and his staff is all smiles and don’t make you feel bad if you’re a little late. The office is behind a building off of De Anza blvd, so the building number is not visible from the street — it’s on the second floor opposite from the stairs.

Came here today from a referral from my dentist for a root canal. I agree with all the rave reviews. Dr. Jespersen is awesome! He did my root canal in under 45 minutes. I did have nitrouse, but that’s because I was a little anxious about the procedure. The last time I had a root canal was in 2003. I had my consultation on Monday and had the root canal on Wednesday (today). His staff is the best. The front office was organized and efficient (kudos to Rachel for her professionalism). They had contacted my insurance company before I arrived and let me know if there were any costs I would incur. I highly recommend anyone who needs a root canal to see him. You will not be disappointed.

First time I’ve ever had a root canal without some sort of gas or medication. I was totally relaxed and had no pain at all. The SHOTS didn’t even hurt… he is that good! My dentist was so impressed she is going to recommend her patients to Dr. Jespersen. Because of his work, my dentist was able to just add a filling to the crown so I didn’t have to have it replaced. She said that some doctors DESTROY the crown but was totally impressed with his work.

This guy is GOOD. I needed a root canal on a molar and expected to be in the dentist chair for 3 hours, but he had me in and out in just under an hour. He and his assistant worked like a finely tuned machine. As soon as he was done with one tool, his assistant had another waiting. There was no downtime at all. I actually counted how many times they swapped tools. In a minute, he entered my mouth with 9 different tools, each of which had to be passed from his assistant. When all was done, he did leave the room somewhat abruptly, but at no point was he rude. He was friendly enough. Do the other reviewer’s really go to an endodontist to make friends? I go to pay them to do a job, and that’s it. As long as you pay your bills and don’t like to waste time with pointless chit chat, you will be satisfied with Dr Jespersen. If you don’t pay bills or you do like to chat like a teenage girl at lunch, then go elsewhere for a less skilled dentist.

Disadvantages:
1. No one there appears to believe in making eye contact, smile or friendly communication
2. The dentist will barely introduce himself and his anger issues will get triggered if you do not turn off the rest of your body from any voluntary/​involuntary movements.
3. If you hint that you are afraid of injections, he will not hesitate to forcefully push the needle in your jaw as if he’s fishing… oh and if you reflexes are still on and your eyes water… don’t worry because no one cares.
4. They will attempt to ‘inform’ you if things are not going well while all their instruments are running loud and clear and your mouth is stuck open.
5. Asking questions at the end is, surprisingly, not a good idea as the DA will get defensive and quickly dismiss you after that.
Advantages:
They say he actually knows what he’s doing!
Well then, don’t you feel much better now?

I went here for a root canal. It wasn’t as bad as people said. Dr, Jespersen wont be winning any congeniality awards, but he does know hi stuff. He’s fast and no nonsense. If you want a step by step narrative of what’s going on, find another doctor.

It’s been some time since I had work done by Dr. Jespersen but when I read some of the reviews, I felt I needed to discuss my experiences. (He was originally referred to me by my regular dentist for advanced treatment.) I give my wholehearted endorsement to his skill. I went to him 3x for different procedures. He is the best dentist I’ve ever had for root canal work. He was professional and courteous and so fast and painless. That was remarkable. I never had such a thoroughly done root canal with minimal discomfort done so quickly and no post-​surgery issues. If you need a dentist who is best friend, go somewhere else. If you want THE BEST, go to Dr. Jespersen. I also thought he was very polite and he is compassionate. He is just efficient and makes sure he rolls through his appointments so none of us have to sit around waiting. He answered my questions very respectfully. He’s definitely not one to waste time and I greatly appreciated his style and grateful for his skill. I wish we had more dentists like him who are so skilled that the process is a breeze rather than a trauma. And, to top it off, he was the first dentist to notice that another dentist had actually left a small tool in the canal of one of my teeth. And he knew exactly how to handle the situation. I’d give Dr. Jespersen 10 stars if I could.

Bruce Jespersen was recommended by my dentist for a root canal treatment (RCT). I hesitantly walked into his clinic suspecting all the good reviews I had read on Unilocal.
However my RCT was a breeze! I was in and out his clinic in 40 mins, without any pain, very little numbness and clear instructions. Overall extremely comfortable experience.
Although I hope I wont need another dental work anytime soon, I now know where to go if needed for me and family…

It’s a root canal factory. For the money you have to pay, go somewhere else. All of the reviews about the Dr’s bedside manner are completely accurate but not only that, the staff is rude. Dr. Jespersen seems to know what he’s doing (and he should, that’s the only thing he does all day long), but it seems that everyone that works there forgets that a) you are paying a lot of money for this treatment b) it’s not a pleasant experience anyway c) you might not have any clue what’s going on.
First appointment I finally saw the Dr after an hour. He rescheduled because he was running so behind. Unfriendly staff shot me eye daggers the whole time. Pardon me for wasting 2 hours out of my day for nothing.
Second appointment I got little explanation before the Dr came in and next thing I know, there’s a giant needle being shoved into my mouth twice. No warning. They couldn’t care less that there was saliva going everywhere and before I knew it, he was out of the room and the nurse was writing my script.
I asked a few questions about a crown/​filling after and the nurse had zero patience for me. Totally patronizing. Also, the script I was given didn’t have my name or date on it so the pharmacy turned it done.

My second time visiting Bruce Jesperson, this time for a RCT that my regular dentist was unable to complete because of a hidden, curved root.
I have to say that I have never felt in more professional care. When people mention efficiency, they truly mean it. Not a single wasted movement from either the endodontist nor his assistant — who seemed very experienced and capable herself.
He was nice enough on both visits, I can’t imagine what the complaints are about. Maybe it was a bad time in the doctors life or something, but he was perfectly pleasant and receptive to me. He asked all the important questions and really listened to my answers before the procedure.
During the procedure he was very careful with the application of novacaine, and gave me the heads up about an incoming pinch before poking the needle into the roof of my mouth. The warning wasn’t really needed though because he was so gentle, despite being one of the most painful areas to get a shot. Good job, doc.
Though efficient with no wasted movement, I didn’t feel he rushed the procedure at all and felt as if he was being very cautious and conservative as he went. Once all was done, they took another Xray to make sure he filled the roots properly, and I have no doubt he was prepared to dive back in if necessary and re-​treat it. It wasn’t necessary, but did make me feel even more comfortable with the job.
Another thumbs up for this endodontist accepting Anthem Blue Cross DentalSelect HMO, which admittedly is very poor insurance. There are almost zero specialists who accept this insurance in the Bay Area so kudos and thanks to him for helping out a lowly pauper. Total ouf of pocket for the root canal was $ 460 — not too bad!
The office, equipment and staff are top of the line, consummate professionals.
Dont pass over this doctor just because he isn’t the most social. Dentistry is an art form and good artists always come off a little differently than the average Joe.

I had my first ever root canal done by Dr. Jespersen. My regular dentist referred me here, and I am so glad they did! Dr. Jespersen was friendly, and had a good personality. I see the reviews with 1 – 2 stars complaining that he doesn’t have good manners, but that’s not true at all. His style is quick and precise, and NO, he does not stick around to chat with you, and the procedure is a very in-​and-​out experience.
HE IS A DENTIST, NOT A PSYCHIATRIST! If you want to sit in someone’s office all afternoon, find a different doctor. He does jump around from one room to the other, really fast, but I respect that and acknowledge that he is a fast and efficient worker. Why should I care if I just want my procedure done fast and effectively? If your feelings get hurt because the dentist moves to the next patient too fast, then I guess this isn’t the dentist for you.

The reviews are accurate. Dr Jespersen seems skilled/​competent but as others have said, he’s in and out (doesn’t stick around to explain post-​procedure), he has little/​no bedside manner and his abruptness is abrasive. His staff is nice though.
I am no stranger to dentists and have had my share of dental procedures before but he berated me sternly twice for squirming, which frankly really surprised me. For instance, first, when he put the mask on me and the corners went up my nose, my hand involuntarily and reflexively went up to grab it because I was going to sneeze. Admonishment #1 for hands to the face. I definitely understand he needs to do his job and I really don’t want to impede that happening, but he is just really short with the way he speaks and I found that unnecessary.
Since root canals aren’t cheap, I’d rather just go to a DDS who has better interpersonal skills and can do the same job.

Quality and Speed. tht’s the perfect way to describe him.
In absolutely 1 hr, I was diagnosed and treated with the minimal pain I cud have had.
His assistant was friendly and informative.
HE is an An absolute expert

A week after being treated I receive a bill for payment in full although this office told me they’d bill my insurance and my insurance covers it 100%. I called his office to remind them that before the procedure they agreed to bill my insurance. The woman on the phone explains that she can’t without a final x-​ray which I promptly have my dentist send over. Next thing I know, I recieve a court summons at work — he’s suing me. No calls, no notice, just a summons out of the blue. I end up paying $ 400 of the bill — what we agreed on to have them drop the court case — and they tell me again they’ll bill insurance. 4 months later they finally bill my insurance and Dr. Jespersen is promptly paid in full.
I asked for my $ 400 overpayment returned to me, they refused. After a letter and a emails, they called to tell me they’ll refund part of it. What a circus.
They have a very skillful employee who’s evidently very familiar with the courts — she sounds like a paralegal on the phone. It’s a strange way to run a business that depends on goodwill, people referring friends and family. I was treated horribly, during and after my visit.

3.5 stars
Skill-​wise, I think Dr. Jespersen’s pretty skillful. Manners-​wise, he is rude. Now, I’m not one to care about pointless chit-​chat, «bedside» manner or anything like that, but as soon as he was done with the procedure, he bounced on out of there straight to the next person. (I could hear him in the next room).
I would have liked more clarification on post-​procedure instructions, chance to ask questions, and an appointment for a follow-​up. But it was like as soon as he was done, I didn’t exist. When I’ m paying an arm and a leg for a procedure, I expect more consideration and better follow-​up care. (hence minus some stars)