Alterations X-Press

Last summer, I had a pair of high waisted shorts altered. I called in advance to check the price and how quickly the alteration could be done as I was leaving for vacation in two days. She offered me a reasonable price and also said it could be done the next day. The results were amazing and I was happy with how fast she was able to work on my shorts.
I was so happy with the previous experience that when I bought my new pair of J brand jeans without a second thought I brought it to Alterations X-​Press. This time when I went in it was a different lady with another man. When I walked in, they continued to speak in another language and eat their lunch as if I was invisible although the bell rang when I had walked in. After awhile, I had to catch their attention on my own which I thought was very rude considering I was their only customer in the store. Even AFTER I had said excuse me they continued to talk and eat their lunch. I should have walked out of the store at this point, but in hopes to find the lady who had helped me last time I asked for her. This lady did not speak english fluently but she was able to communicate that the other lady is not working there anymore. Again, I wanted to leave the store but I felt bad when she said that she could do just as good of a job as the other lady. I decided to give her a chance and tried on the jeans for her to alter. When I came out of the fitting room for her to measure my jeans it really annoyed me that she continued to eat her lunch and talk to her company and act like I wasn’t there. I would understand if she was really busy and had to squeeze in her lunch time in between customers but I was obviously the only customer and from experience the store is relatively empty most of the time. I gave her a couple minutes to finish her food but she continued to ignore me so I decided to finally say something again. She finally got up from her seat to help me but it bothered me that she proceeded to helping me with the same hands that she had just ate her greasy food with and then licked her hands clean before handling my jeans. While she was measuring the length I had shoes on because I didn’t want it to be too long or too short for when I am wearing shoes. After we agreed on length I also asked her if she could also make the bottom of my jeans slimmer. The jeans I had purchased are super skinny jeans but because I’m short after removing so much fabric from the bottom it would be tapering outwards losing its style as skinny jeans. She gave me an unreasonable price: $ 14 for altering the length and another $ 15 for tapering the bottom. At this point I was really annoyed I told her to forget it. She realized that she is about to lose a customer and agreed on a price of $ 20 for both altering and tapering which I personally still think is expensive.
When I came to pick up my jeans in a couple days, there was a different lady at the desk. I gave her my slip to pick up and tried on the jeans in the fitting room. As I tried them on I honestly wanted to cry. The jeans were altered wayyyy too short above my ankles. It was also not tapered on the bottom as promised. I mean I can tell she tried to taper them by the poor stitching done to the inside of the jeans but it was not the tightness we agreed on or where the pin was when I took the jeans off after measuring it. What really bothered me was that the original stitching of the jeans have been done with a brown/​tan color thread, but they had altered the bottom with a bright orange colored thread instead. When I pointed this out to the lady at the front before paying for it and her reaction really pissed me off. She took a look at it and then denied that the color was totally off. She said, «Maybe because you are younger than I am your eyes are better so you can tell, but I can’t see a difference.» I would have probably been happier if they didn’t use such a bright orange color that stands out because you can tell they used the wrong color even when I’m wearing the jeans. Even if my eye sight wasn’t that great it is very obvious from a distance because it is such a bright color that does not match my jeans.
Overall, it was a horrible experience and if I can go back in time I would never go to this place so if you care about your clothes don’t go here.

We’re going to a wedding tomorrow and needed my son’s pants hemmed today. They were done in less than an hour and under $ 20.
Just remember cash or check because they don’t accept credit cards.

I’ve been meaning to write a review for Simin and her work at Alterations Express for a couple of years now. I was referred to her by a wedding dress store rep. Simin did a fantastic job tailoring my wedding dress to make it smaller and more fitted, and my husbands suit more fitted. She definitely knows her craft, is very warm and personable and got the work done in a very reasonable timeframe. Other than very minor alterations (like pants hemming) I had never been to a real tailor before so I didn’t know pricing. I found her work to be worth the cost; not inexpensive, but in this area – a living wage is important. I would highly recommend Simin!

I came here 2 weeks ago after going crazy all around town for my wedding dress alterations that was so last minute. All places I went to had ridiculous pricing. I had ordered a rhinestone appliqué online that I wanted to add to my dress that they were charging me an arm and a leg for.
I came here and met Simin. She is very warm and welcoming. She had me try on my dress and I told her everything I wanted to do with it and she understood exactly what I was talking about. She told me to come back in a week and we could do a fitting (I certainly did not think the dress would be completely ready and I’m not complaining, I figured it would take at LEAST 2 weeks!)
So I called her and sure enough she says «your dress is ready, you can come and get it whenever you’d like». I could not believe the beautiful work that she did. Her work is precise and she does not cut corners. She even added a flexible plastic loop on the bottom of my dress to make it more «puffy» as I explained it to her I wanted my dress to look. She sewed it in INSIDE the fabric instead of on top like I figured a busy alterations place would do since it seems like the ones I’ve been to treat their customers like cattle. She listened and saw how worried I was about everything becoming last minute. She did a fantastic job on adding my «bling appliqué»!! It is better than I imaged it would be. She added a bustle and when she zipped me up she noticed I was missing the little hook for easing the zip up of my dress, before I took it she added one quickly for me, and of course pressed my veil. She was so reasonably priced. I recommend her to everyone she is FANTASTIC! I could not express to her how happy and thankful I am for her work. She definitely saved the day!

I came by here on a Sunday afternoon for two reasons: They’re open on Sundays and I needed work clothes tailored ASAP and because of the great reviews suggesting fast service and good prices.
On Sunday there was a woman working who spoke next to zero English. I had to say «I’d like these pants shorter» in several ways to get her to understand even that simple instruction. I considered coming back another time but needed to get these started that day.
I had 3 pairs of pants and a dress shirt that needed hemming and she told me they would be ready Friday. That didn’t feel like «express alterations» to me. I asked if they could be done by Thursday and after struggling to understand me she said ok.
I went back on Thursday and was helped by the English-​speaking owner of the store, I believe. I had brought in an extra shirt and jacket and she was much easier to communicate with, but seemed to be impatient and I felt she was rushing me and didn’t seem pleased when I asked for them to be ready within 4 days or so like the others were. 3 pants + 1 shirt = $ 60. Reasonable enough. She quoted me a price on the new items (something the other woman wasn’t able to do before) and I’m glad she did. She said it was going to be $ 35 to take my jacket sleeves up about a ½ inch and $ 25 to hem a shirt. I said that seemed high and she said it would be $ 5 extra per item to «rush» them. I just don’t see how 4 days for two items is a rush at a place called Alterations *X-​press*.
I told her thank you but I think I’ll shop around for another place to have those done and she seemed unprofessionally offended by that.
I’m going to try Nancy’s Alterations on Saratoga Ave.
If you do decide to come here, park in the garage next to Strike bowling alley and head up the escalator inside. They’re just down the hall across from the food court.

I had a small alteration I needed done to a backpack, so I stopped in here around 5 on a Saturday. She was able to fix my backpack at a reasonable price within 15 minutes, which was great. I’ll definitely be back with some jeans in the future!

After searching through reviews for my alterations options, I decided to check out Alterations X-​Press before heading to David’s Bridal’s alterations department.
The shop itself is in the dead-​ish Vallco shopping mall, and has been quite empty each time I’ve visited, so no worries if you’re a walk-​in. My first visit was super quick– I told Prary what I was looking for (just hemming), tried on my dress very quickly so she could take a look, and then headed out with a quote. Turns out hemming, bustle, and slight aesthetic modifications were less than a third of the price quoted to me by the alterations department at David’s Bridal. Add to that the fact that 1) the experience at Alterations X-​Press was very personal, allowing for a lot of discussion, 2) the alterations I was requesting were quite simple, and 3) the turn-​around time was over a MONTH faster (1 – 2 weeks max vs 8+ weeks); choosing Alterations X-​Press was a very easy decision for me. I may have been more hesitant if I had complicated alterations since I didn’t have any first hand experience with Alterations X-Press’s work, but because of #2, it didn’t bother me too much.
I was satisfied with the work done on my dress (although I ended up having some issues with the hemming and bustle during my actual wedding), and brought several more items in, along with recommending other members of the wedding party have their alterations done here. Among the items I had altered: slimming of an all-​over lace qi-​pao, slimming of a suit jacket, and hemming of suit pants. Everything was completed to my satisfaction, and all within a week. The price is really affordable and definitely worth it, as the extra tailoring results in sleek, form-​fitting outfits that make you look über fabulous.
OVERALL: I plan to bring more items in to have altered by Simin and her team. She is easy to work with and her prices are fair. Definitely recommend Alterations X-​Press.

Absolutely fantastic! I took in two pairs of pants, needing one ASAP and the other was not a rush. I went and grabbed lunch at the food court adjacent and by the time I came back she had both pairs completed. Great price, great service, great quality. This is my new alterations place!

She is very good at her job. She altered a bunch of my jeans so they now fit my short frame without dragging. Good value as well.

I HEART Simin, and Alterations X-​Press!!!
I read a ton of reviews online, and decided this was my best bet for the dress that I needed altered for a good friends wedding… And I’m getting on a plane for the wedding in less than 24 hours, so I needed it FAST!!!
I walked in Simin said no problem, she could do it by EOD (but I told her I’d pick up in the morning), pinned me up, and I was out within 15 minutes! At first said I wanted the tuck on top of the dress, she showed me, but suggested I tuck in the waist instead… BRILLIANT! She knows her stuff. I could totally tell the difference, and she was completely spot on. It actually made me look a lot slimmer too, so she definitely knew how to compliment my body type!
What I really loved was her gentleness. She wasn’t rude, and didn’t give me any grief about being irresponsible (as I was), and not getting my dress altered sooner. I hesitated even trying to get it altered just because I didn’t want to be scolded for waiting until the last minute.
I didn’t care what it cost, but it was totally reasonable. $ 50. Boom! Done!
Will absolutely come back, but will give her more notice next time!

I decided to try out Alterations X-​Press because of the good reviews I’ve seen online…
First of all, it may be difficult to actually find this place. I found it easiest to park next to JCPenny (the structure off of Vallco Parkway) and enter the Mall (NOT JCPenny). If you take the escalator upstairs the store will be across Vallco’s food court (Subway, tuttifrutti, etc.). You can’t really miss it since the outside is displaying several formal dresses.
The cost to hem my pants were $ 12 (a bit high but OK) and I was able to pick it up in a few days, which was fine by me. The customer service for both dropping it off and picking it up was helpful and professional. They did an excellent job and one basically can’t tell alterations were made to them. I would definitely come back if needed.

I have been coming here for years. Simin, the owner is really great.
I get shirts and pants hemmed all the time. The work is very well done and always on time.

As one of the few alterations places open on Sunday, I walked in with a dress that had a rip along the seams, and the seamstress fixed it up in less than 10 minutes while helping other customers. She even looked with me along the other seams and found another rip, and fixed it on the spot. It cost me only $ 5. As others have said, park on the JcPenney side of Vallco mall, then go up the escalator and it’s pretty close — right across the frozen yogurt place. I’d definitely go again for my other tailoring needs.

This place is awesome. I did some Unilocal research about getting my jeans hemmed. Being close to home and having good reviews, I thought I’d try this place out.
Cost to hem jeans was $ 12. Brought them in right before closing and they had it ready by the next day. Excellent job with the stitching, as it looked just like the original hem. I’m still amazed at how good of a job was done. I will be coming back here again for sure!

I’ve been coming here for a couple years, and I have to improve my rating. The price of shirt hemming can be a bit pricey, but the quality of the work is top notch.
I’ve dropped off Diesel, Ted Baker, Armani, and Theory shirts off here — many of which have fine details near the hem, and they’ve managed to keep everything looking identical as before (just shorter).
Other places won’t preserve details and flourishes found on more expensive shirts, and may not even preserve the original shape of the shirt’s hem!
I’ve also gotten a few nice jeans hemmed here, including a pair of Joe’s Jeans and some Diesels. Those were done perfectly.
Unfortunately Vallco has gotten even more depressing and desolate since I wrote my original review. But if you park right by Strike! or JC Penny, you can just go up the escalator and be in front of Alterations X-​Press. You don’t need to look at this ghost town of a mall for too long.

I was one of those brides with 3 dresses and I had all three of my dresses taken here: a tailored qipao (and we all know how important it is to have a well-​tailored qipao), a wedding gown and a reception dress. They pressed everything I gave them. They did an excellent job fitting all of the dresses to my body, working around complicated beading and pleats. They also did it on very short notice … 2 weeks before the wedding and the price was very reasonable.
I felt their greatest strength is with working with dresses. The owner makes wedding and formal gowns from scratch. They helped me make customizations to all of my gowns. For my qipao, she helped me turn an A-​line skirt with a long train into mermaid skirt with a split back V. She also helped me customize a backless dress for ballroom dancing so that I don’t uh shock anyone in the middle of the performance. She always has great ideas and advice to offer to turn an older dress into a new one.
I even ended up getting my hair piece and a custom-​made taffeta and beading formal dress here. I got a lot of compliments on the taffeta dress.
I take everything there now: slacks, jeans… I’d recommend her to anyone.

«Always the bridesmaid, never the bride.» — That’s me!
I take all my dresses here. I’m no supermodel, so I always need to shorten the dress and add boobs (since you can never wear a bra with these types of dresses). These guys do it well and in a timely manner. They’re not the cheapest though. Make sure to ask ahead of time how much everything is.

So these people have had my jacket for three weeks now. I took my work jacket here to get the zipper fixed, and a week goes by and I call and they said, they didn’t have a zipper to match and asked if a black one would be okay which I said yes. Another week goes by, and I asked them how long it would take. The lady said we will call you tomorrow, which they haven’t. So three weeks have gone by and nothing. I have to go in today to see if it is ready yet, because I need it for work. So ever thursday this last three weeks I go in, take it for an hour and a half, and then bring it back. I can’t believe it has take so long.

When I was in Salt Lake a few weeks ago, I got a KILLER deal on a suit (originally $ 500, and I got it for $ 150) and I needed to get the pants hemmed.
Now, I don’t go to Cupertino Square (aka Vallco) all that often, except when I went to Sears to buy my washer and dryer and my television … ok, I’m rambling. Sorry.
I walked-​in, the seamstress took my measurements, and I left the store with a pink slip saying that I could pick up the pants in 4 – 5 days. That was about two weeks ago, and I finally found some time to pick them up yesterday.
I tried them on, and they looked great! They even did a cuff on the pants, and looked wonderful when I tried them on.
Sumin does a great job with her work, and definitely recommended for folks that need to get some alterations done. Cost was $ 14 for the hemming with cuff.

My good friend recommended me, as she had her bridal gown altered here as well. I wanted convenience, as I work in Cupertino, so driving over to Vallco is easy!
Simin does excellent work! Cannot say more! She treats your concerns seriously, very easy-​going, and always accommodating to your schedule. Very easy-​going is key ingredient to working with a stressed out, last minute bride, so I give her high praises. Her prices are not cheap, but fair. I was able to work with her on my pricing, as I was considering another seamstress as well.
Simin understands how strapless gowns work, and after going to 3 other seamstresses, I could tell by the way she talked and pinned that I would have a dress that not only fit, but would not slip and fall. She is very particular about making sure you won’t be tugging at your dress on your wedding day.
Simin also understands the design of the dress, so she will make sure to bustle in a way that will enhance the look of your train. I had a lot of embroidery on my train, so she designed the bustles to «show» the embroidery accents.
Steaming, excellent! She also will recommend you leave your dress close to wedding day at her place, so she can hang at her place, rather than wrinkling in your bridal gown bag.
Park: Park on the JC Penny /​Strikes underground parking side of Vallco … take escalator to her shop.
Borrow: She has some old petticoats, but they work, and I think it’s cheaper to rent her petticoat than buy one that you’ll only end up stuffing into your closet. I think I rented mine from her for $ 35.
Recommend: Ask Simin to create a «back-​up bustle» extra bustle… someone stepped on my train during the dance, and it was a pain to carry my train while dancing.