Innovative In Home TV Repairs

First of all, despite what the website implies, they are NOT an authorized service company for mitsubishi tv. Second, The «master» technician said that that after breaking a fan in the tv while replacing a thermal unit, it would take two days for the new part to get to the warehouse, and he would replace it. that was over a week ago. they are not returning our repeated phone calls, and for some reason can’t get a part that i have already paid for and picked up. Did I mention that I have already paid for the work that they have allegedly done? This company is a big con, and should now expect to have a date in court.

I had a plasma TV with a crack in the screen (gandma + wii remote = cracked plasma). I thought it was just a cracked front glass (as opposed to a cracked plasma panel module). Other repair shops I called wanted me to take it in, and they would check it out. This was a pain because of dismounting and tranportation. Then, I might find out that it either it could not be repaired, or I would have to wait a month for the glass to come in. The great thing about Innovative is that they came to my house to inspect (for $ 50). They determined it was fixable, and ordered the part (which took over a month). But in the meantime, I could continue to watch the TV (throught the crack… but it was better than nothing).
So I was pretty happy with using them vs. my other options. They didn’t get a 5 star because it took so long for the glass to come in (and the first piece was broken). Nevertheless, I am pretty satified. Christopher, the tech that did the work, was competent and professional.

Fast repair to my oft broken Samsung LCD. This was real repair work by a person who knew what they were doing, not just some circuit board swapping. He replaced the power capacitors in the power supply. It’s been great ever since.