Standard Water Control Systems

The real indicator of the company is how they respond when you need to call them back after the money has been paid.
The first winter my pump needed to run, I experienced problems. I realized then that they had installed the outlet hose so low to the ground that the water had to flow up hill. Consequently, the water backed up in the pipe and froze.
My call to the owner of Standard Water increased my frustration. He wanted to charge me a hundred and some dollars to come out and look at it and a couple of hundred additional dollars to fix the problem. When I asked him why I should pay him more money to fix something that was not done correctly in the first place he got brutish with me and told me to find someone else to fix it. He insisted the installation was to code and it was not his concern that it did not work properly. He told me that I should have pointed out the problem to him when the system was installed — which was in the middle of the summer.
I had similar experience immediately after the install was completed as well when I found that the workers had caused damage to an appliance in my basement. The owner was confrontational, he had no remorse and there certainly was no attempt to make it better.
Had I had any contact with this guy when I was shopping, I would not have chosen this company. If you chose to hire this company you better hope there are no issues or be prepared to have to deal with them yourself because there is no customer satisfaction guarantee with this company.

I suppose I’ll have to repost since my previous one was removed. Do not sign a contract with these guys without getting a second opinion. I made that mistake and ended up being out the $ 500 deposit. (Though i was told it was an authorization) I went with a different outfit, and I am glad I did. My entire project was misdiagnosed, and I would have had the same issue had I went with these guys. I am not sure if this is because he was trying to discredit my existing quote, but it’s worth the time to get more opinions. Having spoken with the owner regarding he cancellation, I gladly spent more money with someone else instead of letting this guy in my house.

These guys are good, maybe even great. I initially choked on the price of drain tile and sump pump but after last spring, I knew I needed to do something. We had them in this spring, ¾ of the basement floor opened up and drain tile put in. After some thought, we had them back and had them install the backup pump and battery backup. Professional, courteous, friendly, and a really nice job. I would recommend these guys to anyone. I just noticed their truck down the block and plan on stopping by and thanking them.