Jim and JT are truly amazing. These guys will go out of their way to make sure that the customer is happy. They have an endless amount of knowledge and I could not be happier with PBM. If you are deciding on a marina to store and/or service your boat, look no further!
Sesn F.
Place rating: 5 Crystal Lake, IL
Jim and JT are very knowledgeable folks, I just started using their services this season. Jim goes above and beyond for his customers! Honesty and integrity goes a long way… very reasonable prices! I definitely recommend them, 5 *****
Jeremiah R.
Place rating: 5 Algonquin, IL
My wife and I bought in and out service here for the year with our first boat. Pricing was far better than other marinas on the fox. The first day I took the new boat out, I got caught up in some weeds that caused my engine temp to sky rocket! Fearing a blown water pump on the first launch, I sadly asked PBM to service the boat. A day later, Jim called me back saying it was only weeds and they tested the boat and it was perfectly fine! No charge either! This is about as genuine as you can get from a business. Honest people running PBM, would highly recommend and already have.
Michael B.
Place rating: 5 Lake in the Hills, IL
Recently we have had a tremendous amount of bad luck with our boat. Several aborted launch attempts to get it in our slip(fuel pump, etc), but finally last weekend we got it out ! We spent all day on the water, but our trim was stuck all the way up at the locks coming home. Something blew, so it would not work and we could not move. Ended up giving a tow, and called several marinas to see who could help us out. Ended up that Port Barrington answered, and just said to swing on by. I waited until they brought in a customer’s boat, and they quickly jumped in to take a look at it. Turns out it was just another breaker I could not find on the engine. He reset it, got the trim working again, and shook my hand(called it a favor). Nicest, most genuine and coolest people on the river. Highly recommend their integrity and compassion. Will plan on looking to shifting us to their marina in the future.
Jason G.
Place rating: 5 Crystal Lake, IL
The reason I continue to boat on the Fox River/Chain O Lakes is because of Jim Forbes and the Port Barrington Marina! I have kept my boat here at Port Barrington for the past 5 summers utilizing the in & out service. Jim Forbes, the owner of the marina, has owned and operated the marina forever. The land has been in his family for generations dating back to the late 1800’s. The land has always been used for boating, whether it was building wood boats back in the day or maintaining them, as they are now. When I am ready to go out on the water, I simply give Jim a jingle to let them know that I am making my way over. By the time I arrive, my boat has been pulled out of the shed where it is kept out of the elements in the summer and winter. I choose to take advantage of Jimmy pulling my boat in and out of the water, but customers are welcome to store their boat indoors or outdoors and drop it in on their own. I like when we are coming back in, we just give him another phone call and he is waiting with the trailer for us to pull onto. The best part about the service here is when you have problems with your boat! We all know that something is bound to go wrong at some point with our water toys! Jimmy has well over 40 years experience on all types of engines. I can remember my second time out where I had left the battery and blower on all night… BIGMISTAKE… and he was right there to put in over an hour looking at it and got us back in the water on a busy Saturday Over the years, I truly feel like the guys(Jimmy, JT& Terry) are part of my summer family. I look forward to the stories that they share and just how warm and friendly they are to anyone that comes out for a day on my boat. That sounds cheesy and corny, but it is the truth! As long as I am boating, I will be using Port Barrington Marina!