Community Immediate Care Center

It’s my B-​day (yesterday) and I’m looking forward to linguine with clam sauce (dinner out with the fam) but at 4:45pm, I got the phone call «You’re daughter has had a little accident with her scooter and she needs stitches — The Dr’s office is closed, where do I take her where it will be covered under your insurance?» First thought is «she’s taking lessons from her daddy.» I quickly look up my BC/​BS of NC website, sign in and search for urgent care facilities that are covered under my plan and viola — the first on on the list was Community Immediate Care Center, just shy of 3 miles from home.
I arrived at 6pm to find everyone sitting and waiting for the doc to come in and treat the wounded chin. My little girl apparently had been coached because she informed me that for my birthday she was giving me heartburn.
There was little to no cell signal here, so communication with the outside world was intermittent at best, almost nonexistent.
6:45 rolls around and the doc strolls in, looks at her chin and decides she needs stitches. She put some lanicane (or something similar) on a gauze pad and had my little girl hold it up to the wound to help it go numb. ½ hour later we were wondering if the doc had forgotten her. We know the staff is busy and urgent care centers are typically slow so we just tried to remain patient. 7:30 came and so did the stitching up party. 3 stitches and several minutes later we were almost on our way.
The doc suggested we get her to a chiropractor in the near future because her c-​spine seemed slightly out of alignment. We got a script for some antibiotic to fight off any infection she might have gotten from her contact with the pavement and the paperwork came shortly thereafter. It was 8pm before we finally got out the door.
The staff was very professional, and at the same time, personable. The wait was what really keeps urgent care center from being much more than A-​OK. I say that in a respectful way with the knowledge there are other people who are in worse condition than my little girl in there, and knowing patient care has to be prioritized.