Spay Neuter Network

Just went to this mobile van here in Rockwall today and got the worse services. I brought my two dogs to the van this am and one needed to be micro chipped, parvovirus and rabies and the other just needed bordatella. Well when RENEE gets done she brings them out and shows me what each of them got etc and what she charged me for. I was ok with it until I asked her to mark the shot record and when she did she put the wrong shots down on the puppies shot record. So I asked her did the puppy get those or did buster the big dog get them? She then says no buster did. So she gave buster a rabies/​parvovirus shots and bordatella shot. He wasn’t due for the rabies or parvovirus he just had them last year and his rabies is good for three years and she knew that because I had called his vet right in front of her. So she then takes my paper x the shot out and says thanks I have to pay for that and acted all crazy in front of another costumer. Needless to say not sure what shots my dogs got and it was just a big mess. Next time I won’t try saving money and just go to my original vet!!! Lesson learned

What a great place! I adopted a little kitten from Mesquite Shelter and they sent me to spay my baby to Grandall clinic. I looked at the map — so far from m. Called my et in Mesquite/​No problem they said: 363 + medication etc. WOW! For 3 pounds cat?
Well I called to Grandall. They answered the phone right away. Very positive, friendly and helpful. Explained what I should do. Please note if you bring a small animal you have to bring it in a labeled carrier that they take in and later give your pet back in this carrier.
I came there at 7AM and left my baby. Came to pick up her at 4PM. No line, no wasted time. My cat came back to me looking very good. Spay+rabies+shots+chip+ID tattoo — all this for 75 bucks. Normal humane price, good service, clean facility and great very friendly staff.
I am very happy and will tell everybody about this clinic.
Also I want to add something — I came there at 3:30 actually so I had a chance to see their normal everyday operations and talk to customers. Vet tech who was taking animals from visitors was just a sweetheart. She gave a hug or kissed each animal, was very friendly and simply was smiling all the time. All people coming in were very pleased with the service, I talked to some and every one said that the place is just great.
I am very pleased and I will always use this clinic from now on.

I’m only giving them one star because I have to. So in January, we got a dog from the Mesquite Animal Shelter. We paid to get her shots done and to get her spayed. When we took her here the first time, they said she had a cold and couldn’t be spayed or have one of her shots until she was better so we waited about a month and tried again. This time when we called to set up the appointment, we tried calling about twice a day for at least a week. We left messages on their voicemail EVERY TIME but never received a call back. We tried again in March, April and May and still never heard anything. Finally someone answered, it’s July now but the receptionist we spoke to said that we waited too long and they don’t have any record of the payment from the City of Mesquite. WE waited too long even though we tried to call more than 15 times to set up an appointment and left voicemails and tried everything we could possibly do? We never once got a call back and its our fault. On top of all of this, they said they gave my dog all of the shots she needed except her rabies shot because she had a cold but when we scheduled another appointment with a different vet, they said she only received one shot… seriously… Spay Neuter Network is shady and they are liars. I hope no one uses them. I will not let my dog be in their care ever again. I hope this helps someone so they don’t go through all of the headache that we have.

Very happy with services received. My father-​in-​law, who lives in Fort Worth, has a stray cat hanging around. As we mentioned the bond that has formed between an elderly Vietnamese man and a stray cat to our friends, many asked if we had it spayed or neutered. Well I can tell you it would be a hard sell to get Bô to pay for a cat that adopted him (his perspective). When I mentioned this aspect to friends, many informed us that there are often free spay and neuter services in the various cities of the Metroplex.
After a little Internet sleuthing, we found one such service being performed by SNN. While it was free, it was not particularly convenient for me as I had to drive from Keller to Fort Worth, to pick up the cat and take it to the pick up spot. Secondly, I had to come back later in the day to pick up the cat. I was under the false impression it was done on site. Considering the drop-​off/​pick-​up location was the Fiesta Mart on 8^th Ave, just north of Berry Street, I can see why it’s not done on site. It does make much more sense that it’s done in a controlled, and sterile, environment. Edit: Looking at other pictures, maybe they do have a mobile surgery.
From what I understand, the cats were transported to Crandall for the procedure. Afterwards, around 6 hours later, they were returned to the pick up location.
All I can really say is that the pick up and drop off went well. Transport and driver were on time both times. Kitty is doing fine.
So a big thank you for making it cost effective to do the right thing.

What a great turnout to see Spay Neuter Network’s 50′ Mobile Animal Surgical Hospital (MASH) today. 17,000 spays/​neuters a year.