Complete Appliance Service

Covington, United States

2.9

Open now

7 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 859-431-1400
Website:
www.completeapplianceservice.com
Address:
1450 Dixie Hwy, Covington, KY, 41011
Nearby public transportation stops & stations:
730 ftDixie @ South Arlington
780 ftDixie @ Arlington
820 ftDixie @ Gateway Steps (In)
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 5:30 pm
Open now
Local time (Covington) 14:00 Friday, 30 May 2025

Business hours

Monday 8:00 am – 5:30 pm
Tuesday 8:00 am – 5:30 pm
Wednesday 8:00 am – 5:30 pm
Thursday 8:00 am – 5:30 pm
Friday 8:00 am – 5:30 pm
Saturday 8:00 am – 5:30 pm
Sunday –

Description

Specialties

Appliance Repair. Refrigerator, Ranges, Washers Dryers, Dishwashers, Microwaves, and Garbage Disposals. We are factory trained in all the latest Electronics and high Efficiency Appliances.

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7 reviews of Complete Appliance Service

No registration required
Place rating: 1
Cincinnati, OH
Someone came out to look at our oven and was told we will get a phone call within a week… 2 weeks later we had to call to see what was going on and was told to call back in a few days. After multiple attempts to track someone down we were told the piece was on back order until 2020… Paid $ 80 for nothing, Took over 2 weeks to track someone down, NO HELP AND DONT RECOMMEND. Terrible customer service.
Place rating: 5
Elsmere, KY
Very honest and up front with a solution to fix, same day arrival, very pleased, would use again
Place rating: 5
Park Hills, KY
I’ve used Complete Appliance for a long-​time and had great experiences.
— We purchased a washer there at one point (used). The motor went out not very long after, but they replaced the motor quickly. We had the washer for 8 more years.
— They helped me find a heating element for my Jenn-​Air Convection oven – quickly and easily (reasonable too).
— If you need a part, take it in and they’ll find it for you.
— They’ve repaired my fridge at least once before it went kaput. They came out to give me an estimate before I decided to replace as well.
I’m sure there’s something that I’m leaving out. They’ve been a great place to work with. They are right around the corner and been great to work with. Never had an issue on price. They’ve been great on timing (generally get out same day too). Glad this resource is a couple miles from my house.
Place rating: 1
Fort Mitchell, KY
Disappointed … I had a technician come to check my fridge for a leak — he diagnosed the problem and another technician came back to make the repair. This was under my fridge with the ice machine and when he replaced the plastic tube he put it in front of the fridge blocking my kick plate from snapping back on. I have been fighting with this kick plate and just realized that the tube is in the wrong place — I called to have them come and correct and they will not make it right since the repair was in January without charging me a service call fee — FORGET IT — I don’t think I should pay for something they did wrong.
Place rating: 5
Cincinnati, OH
I have not been to the shop, but had a service call for a couple of portable dishwashers. Brandon did the call and was on time, kind, and very knowledgable about the appliances.
It was $ 40 to look at the first dishwasher and $ 20 for the second. I only wish that they hadn’t charged me for the second since it depended on the order we chose to look at them. Brandon was, however, able to fix the second one on site and offered a free 90-​day warranty.
Seems like a good, honest company. I will definitely seek their services again.
Place rating: 2
Alexandria, KY
Appliance repair is a risky business. Seems like most appliances cost more to service or repair then to just go buy new.
I have a coin operated Washer and dryer in a rental property that I own. When the dryer started making a loud noise I was able to replace a guide roller myself. But when i put everything back together the dryer was not heating. I called Complete and explained exactly what happened. They sent a repair person who did not seem to know what he was doing. He made a couple guesses took my $ 79 and promised he’d get back to us with a solution. It has been 10 days and we’re still waiting.
Next time we’ll take the $ 79 and go buy a reconditioned coin dryer for $ 400. With a 6 month warranty.
Place rating: 1
Los Angeles, CA
I dealt with Complete Appliance Repair through the 2⁄10 Home Warranty network. My gas stove was «red-​tagged» by Duke Energy. The technician they sent to my house could not find any leak. I had to call Duke to come while he was there. Duke continued to find a leak, but the technician said he needed to research my model further. When I called to confirm the appointment I was told that there was no gas leak. Turns out the owner was listening to my call without annoucing himself. When I told him that was illegal, he told me to f*ing sue him. Even the home warranty company is shocked at how they have treated me and will be notifying their rep. Unbelievable. I will also be filing a BBB claim.