Shakey’s Pizza Parlor

Alrighttttt Shakeys is DEFINITELY STEPPING IT UP!
All the pizzas today were hot and fresh!
They came out with a spicy pepperoni, and omg!
OFF THE FREAKIN CHAIN!
Also the Apple Pie Pizza dessert gave me the feels.
All of the staff was SUPER helpful and friendly!

Went today had a great time with family. We were incorrect charge they immediately came back and correct our bill. Fantastic customer service from manager. This is what customer service is about and has return customers.

I think we picked the wrong night to come. I said wrong night because it was extremely crowded for a Thursday evening. Luckily we had a table before the 6pm dinner crowd stormed in. Between birthdays and perhaps it was the last day of school, that place was just packed. I mean packed is good because it means they have business. However it was literally «bumper to bumper» condition in there with no room to walk ! The food was good esp the fried chx and mojos. The soda machines on the other hand needed monitoring too. The trough was overfilled with leftover sodas and could have posed an unhygienic condition for patrons and a spill that could have lead to a slip and fall. Nonetheless l understand they were overwhelmed and maybe the last thing on their mind was to drain that.

Had my sons birthday party there… Excellent service! Couldn’t have asked for anything more! The food was as good as usual, pizza, chicken, and mojo’s. My first time having their BBQ chicken pizza, it was delicious! Defiantly recommend this particular Shakeys! Managers Ana and Nensi were exceptionally great!

Unfortunately did not have good service. Came here for the first time. The girl who was at the counter clearly said we can order from our table after we had mentioned to her that we had never been to shakeys before. We sat for about 10 minutes until we told a young man that we ready to order. He then apologized and let us know we were supposed to go to the counter, so we did. We also ordered a pitcher of beer. Our pizza came; however, the same girl failed to inform us that we were to pick up our pitcher of beer at the front. We asked another girl about out pitcher, (who was cleaning close to our table) responded with «yeaa?» As if she was annoyed we were interrupting the conversation she had been having with her friend. Not very hospitable. We were honestly disappointed, we expected better service. Not coming back here again.

Great food! Had the pizza, mojos and a couple pitchers of beer. My son had a blast in the arcade section. Anna the manager helped us out. Was very professional and friendly seemed like she actually cared about taking care of customers. Great place for the whole family. I will definitely back in the future.

This place sucks… after waiting in line about 20 minutes to place our order… the rude lady at the counter tells us we can not order bunch of lunch because it stops at 2:15 pm… it was 2:05 PM by the time we got to the counter to place our order… Really!!! BS… I won’t be coming back here ever again.

Haven’t been here in years, salad bar a little expensive for me. The pizza was very good, chicken and mojos super good. All in all i give it a thumbs up.

We came here last night and ordered the large PCM meal and salad. This place is so filthy. You have to hunt around just to find something to clean your table off with since every table there was covered in crumbs. We also ordered drinks and half the cups they gave us still had lipstick on the rims. So gross. The food took about 40 minutes to come out and they brought everything but the salad. We asked the server about it and she said they were still making it. um… okay, must be a special salad if it takes longer that pizza, chicken, and mojos to make but whatever. When we get about halfway though our meal we flag down our server and ask her about that salad and about 15 minutes later, when we are just finished brings it out. What a waste, at that point we asked to speak to the manager about the experience and all she said was well who was helping you and after we pointed them out said okay and just looked at us till we walked away. I generally like shakes, it does have good food and a relatively fun environment. But this one is just nasty. I will continue going to shakeys, but I’d advise anyone to coming to this particular location.

Great food but POOR waitressing. Didnt even remember our beer! Or let us know we had to get it upfront. Chakkas!

Very friendly and accommodating staff. Angelita was very sweet and patient with the kids when choosing the prizes from the arcade.

So just because I came again to bring my family everything was really great really good customer service by nensi thanks a lot would come again

One of the best establishments I’ve been to. Miguel was our waiter, super cool guy! All staff did everything they could to make sure our food was correct and out in a very timely fashion. Need some good food and a fun time? Look no further!

This was an awesome first experience. I never had such good service from a pizza/​arcade joint. The supervisor nensi was really friendly and so were the rest of the employes. Definitely will come back soon

The worst service ever by our cashier! Every single employee was standing around talking. There was no line yet we stood at the register to get our order taken for 10 minutes as the employees walked past us. I love mojos but I don’t think they can overpower the attitude of the employees.

Service — though they were nice and friendly, they are always slow, we’ve been here 5 times already, I understand if they were busy but they were not last night it took almost 30 minutes for our order to be serve on the table and there was only 1 table ahead of us. Also We did not like how the cashier put the receipt inside the glass for our soda… hello u touch that paper and u expect me to drink from it?
Food — MOJO’s the best, we all loved it, Pizza was great as usual, the fried chicken i think is too salty… we got the large combo (1 topping large pizza, 8 fried chicken and mojo’s), 3 drinks plus 6pcs. wings came up to $ 55.00…but we have enough leftover for another meal for us
Cleanliness– the tables and floors were clean when we were there, the restroom is also clean, just remind cashiers not to shove receipts in the glass for soda
So with that said we will still go back there since the pros still outweighs the cons. maybe next time they will be faster…

Love the food here but the place is so dirty. This is our third time in a row coming here and having to hunt for a clean place to sit. The tables troll you. You think they’re clean but when you walk over, relieved to have found a clean tabletop, you discover that the floor is trashed or there is chicken left on the chairs. WHY.

Customer service — needs huge improvement ⁰⁄₁₀
Cleanliness — NEEDS MAJOR IMPROVEMENT ²⁄₁₀
FOOD — ⁸⁄₁₀. The pizza was the only reason why we stayed!
They need management training.

I was blown away by the exceptional customer service this Shakey’s provided. We went on a road trip and remembered this location. The cashier Kris made us feel at home. The pizza was delicious and was brought to us minutes afer ordering it. How did they know, we had skipped breakfast and it was 2pm! Thanks again.

Love it & the service is great! A little pricey but it’s to be expected, the food is amazing & waiters are very nice.