Firestone Termite

They aren’t even licensed! The inspector who they listed on the report does not work for them, and verified he never visited this property. This is beyond a scam.

Nice for Unilocal to erase my previous reviews, Firestone must have paid them money to do it, shows how much credibility Unilocal has, only money talks for them. All of the complaints above are true, I am not surprised because everything that happened to these people happened to me, I am probably the first of the few morons that decided to use them because they are the cheapest, but you get what you paid for. After I complained for 4 month about 4 times a week they finally came out to finish the job, yes 5 month just to finish a job 4 of it for complaining every week and countless times of lies saying they are going to show up and never did. The termite chemical treatment was a joke, they drilled bunch of holes in my garage and suppose to pump the chemicals down every hole, but seems like they only did a few because after they left I can see some of the holes it was dry with cement powder still inside. Outside of the house they are suppose dig a trench around the house and pour chemicals down the trench the guy just threw some white powder around the house and told me that’s the way they did it, seems like he didn’t want to waste his precious termite chemicals and powder was cheaper. I would have to purchase the chemical now and do it myself. I did what I promised them when they confronted me about the bad reviews on Unilocal because they told me the job is finished and it is done correctly, I did down the pictures of the horrible jobs they did on the wood repair because they did come back and redo the job correctly, unfortunately they destroyed my aluminum flashing on the side of the house and never offered to repair it, I have to replace them myself now. Like all the people above, I wonder how this company even manage to stay in business, it is a joke. The only person competent enough to get any work done and do a good job is the old guy on the wood repair team, I feel sorry for him that he has to work under who ever owns this company, he is better than that and should go to another more well run termite company than stay with these morons.

I will make it very simple and short, all of the above happened to me… Will never use them again I like to support small businesses and gave them the opportunity. Big mistake…

BEWARE! This company has now moved to San Dimas maybe to avoid all the negative mail. I agree with the other reviewers they never show up I seriously don’t understand how a company like this even stays in business with so many alternatives. You’ve been warned if you want to not have your phone call answered and not show up to appointments just a bunch of excuses then be my guest.

DO NOT USE THIS COMPANY. Stick with a reputable company like Antimite.
I scheduled an inspection for a property I had in escrow and they did not do the inspection on the scheduled date. I called the next day to get the report and was told they were not able to inspect the property. I asked why no one called me to tell me that and they had no good answer and just apologized.
They rescheduled for the next day and completed inspection. We scheduled repairs for a Monday between 10 – 12. I drove by the house on said Monday at 4:30pm and they had not completed the work. I called and they apologized yet again and said the work would be done first thing Tuesday morning and I would have the clearance by the afternoon. Well, surprise surprise no one showed up on Tuesday either and now they are telling me they will do it Wednesday morning.
They did offer to send me the clearance without the work being done so I could forward to escrow and the other agent. How nice of them, huh? Willing to lie and have me lie with them. What a joke! I was told 30 minutes ago I would get a call back in 10 minutes but still nothing. THIS COMPANY IS A JOKE AND I WILL NEVER USE THEM AGAIN. AGENTS BE AWARE!!!

DO NOT USE PERIOD!!! They sent an unlicensed individual who performed a free initial inspection «I did not know at the time» they then generated an erroneous report on my 6 year old home stating it had numerous structural issues involving fungus, dry wood termites, and subterranean termites. They input the name and license number of the inspector as an individual who doesn’t even work for their company nor has he ever and blamed it on a break in of their office that somebody must have altered it… «REALLY what thief does that!!! Had to contact the CA state pest control agency to determine many lies I had been told by Firestone Termite. It is holding up my escrow and every time they were to come out they were late on top of it all. Attempting to contact their manager took 1 week before I had to threaten to file a report with the California pest board regulatory, licensing and enforcement agency… I then received a call 1 hour later to hear about more lies and cover up from the manager. There are so many issues internally within this company DO NOT WAIST YOUR TIME!!! This is not an exaggeration they need to be shut down!