HomePro Inspections of Rhode Island

Recommended by my realtor, I feel like I was cheated by the experience. I wish there was less than 1 star. I purchased a newer home and told the inspector he might have an easy inspection that day. He replied, «I’m tougher on new homes». oh really. Within the first month, the first floor AC was blowing warm air. Hompro never turned it on even though he said there are ways to test a.c. even in the cooler weather. Hvac repair man stated Very small leak, likely leaking for years and zero refrigerant in system, $ 375 trmporary repair. I also found in june, 1 month after moving in, that one outside faucet didn’t work. I went downstairs and saw the valve turned off because the pipe inside had froze and split. This was in plain view. None of the outside plugs worked because the GFI was installed incorrectly and kept tripping, he never checked the electrical other than opening panel. Upstairs Hvac system has a cracked pipe that leaked condensate into the drop pan, luckily not on my ceiling. Hvac repair man said the corrosion in the unit showed it has been leaking for years, oh and the filter was the original as it has the date on it. During the first cold days in the fall, downstairs heat blowing cold. Hvac repair yet again showed more clogged filter and corrosion on the LP conversion jets due to no service. Again in plain view of any moderate Home inspection. Home inspector had gone in the attic and looked in the furnace and missed both. I paid over $ 400 for a home inspection that yielded zero results. If the problems were found, I could have negotiated a better price or at the very least know what I was getting into. None of the problems were hidden or behind structure. All told within the first 5 months, I put out over $ 1,000 in repairs in systems that should have been checked in the most basic of inspections. In good faith before hitting social media, I emailed Homepro and my realtor months ago with the problems I found hoping for a resolution, I received no reply from Homepro. I write this in hopes no one else falls victim to this shoddy, imposter of a home inspection company.

Save your money. If you have a reasonably handy friend, buy him/​her dinner instead. You’ll be happier in the long run.
Their inspectors missed some minor issues during my inspection (I had to point them out to the inspector), then upon taking ownership of the house, we find that two of three thermostats were non-​functional (they won’t call for heat from the boiler) and the water runs Mississippi brown from the faucets. Obviously these were missed by HomePro.
HomePro will bring a small army of technicians to your prospective home and will produce a slick report but that is the end of it. Beware that HomePro’s obligation ends when they hand you the report. After that, you will not get a return call and they will leave you twisting in the wind.

If I don’t sue them they will be lucky. They failed me, a single mom. I am four days away from closing on a house built in 1890 in the Hill and Harbor area of East Greenwich and they did not find a chimney in the attic that had failing mortar and was being held up by plywood and sheetrock that easily could have fallen through the ceiling of my daughter’s bedroom-​to-​be. The chimney has no liner, which is dangerous, and one cannot be put in because of the condition of the chimney in the attic. They inspected the attic by holding their camera and flashlight above their head while shooting a picture. Additionally, the house has asbestos siding and they told me it was no big deal. I feel they should have recommended that the sellers have it removed on their dime, not mine. And worst of all, there is a paper plate covering a hole in the chimney in the basement with leaking carbon monoxide and there a leaves and debris and dead animals in the chimney being the clean-​out door they failed to open.
Thus, the whole chimney from top to bottom has to be taken down, the bill being footed by myself. The boiler needs to be replaced and vented from the basement to the outside. This leaves me no extra money. I have never been so angry and felt so unprotected. There are more things, this being the worst. TERRIBLE!

For lack of no rating at all~ they don’t even deserve a 1star!
Had an inspection completed the beginning of August 2014. After closing on our home and moving in, the faucet under the kitchen sink was found to be leaking and needed to be replaced completely. Now this month we have found rotten wood boards on & around our front door and are having to replace the wood surrounding the entire front door. Not to mention a broken gear in the garage door opener that just cost over 200 to repair. Why pay for multiple inspections if they are just going to give you a piece of paper saying everything is fine, then you close only to find the issues on your own. They are supposed to be «trained» professionals and help the homeowner before issues happen. VERY DISAPPOINTED! Thinking BBB is needing to be contacted! Would have rather had the close to $ 1500 in my pocket to pay for these repairs rather than paid this company a penny!

Very professional, thorough, and accommodating. Fantastic Inspection company. I will recommend them to all my friends and family!

I am in the construction industry and have seen many Home Inspections over the last 15 years.
No one goes to the level of detail and accuracy of their inspections as does Home Pros. I was blown away by the time and report he gives after the inspection. Hank does not miss anything and goes above and beyond any home insoector I have come across.
He is a big guy but will get in crawl spaces, attics and wherever he needs to get to.