Applebee’s

The only reason it is getting a 2 star review is the service.
We ordered the classic burger as pictured on the menu. When it came to the table there were no lettuce or tomato. There were also no onion, bacon or pickles as pictured. Were told they were ground up in the burger! How wrong is that? If i wanted my food chopped to microscopic pieces I would have done that myself.
I ordered onion rings instead of fries. I got 3 small onion rings and 2 regular sized ones for a buck forty nine more. Hardly a deal.
We had boneless chicken wings with sweet honey mustard. The wings were hard and it had bbq sauce poured all over them. I mean a lot! The celary had brown ends and was limp.
Ok to be fair I will say our waiter was nice. We did not have to wait long and he checked in on us several times.
When he asked is everything ok, I asked about the condements for the burger. I was then informed that they were ground up inside… I must have given him a look because he said «I know, right!». both of us shook our head no.
I can say we only came here once in awhile for their cowboy burger. It used to be ok.
Presentation is a very important part of any meal. The lettuce, the tomato and the onion really do make the plate look better. Applebee’s you really need to rethink the mulch. go back to basics.

Horrible experience, don’t waste your time or money going here. They’re slow as can be, rude as I’ve ever experienced at a restaurant, the staff are terrible, NEVER going back, and you shouldn’t either find a different Applebee’s this one is NOT customer friendly

I have eaten here for a long time but last time I left a tip on my credit card. I look at my statement today and he gave himself I tip almost double what I had written down. Don’t leave a tip on the credit card they take whatever out that they want

As a customer I don’t care if you’re «double seating» a waitress. I shouldn’t have to wait 15 minutes to sit when there are 10 plus booths open. I also would like to have my question answered without an attitude and an eye roll. If you don’t like customer service you should work somewhere without customers. I’m still about to drop $ 60 here on my family because my wife likes the wings. I’d rather filter sewer water through a hikers sock than let this garbage taste my tongue. The only saving grace is my waitress seems decent. Yet they’ve fooled me before.

First off if I could give ½ a star I would. The only positive thing that came out of our attempted visit on Sunday ⁵⁄₃₁ was that the hostess was pleasant when we entered the door. Upon arriving we were asked if there were 2 people in our party, when all 3 of us were standing together, it may have made a difference had the hostess ACTUALLY been making eye contact with us instead of seeing what someone else was doing. We were asked if a table near the bar was fine to which we agreed, we sat for a couple of minutes and no one had acknowledged us, I excused my self to go to the restroom & had asked my wife to order me an iced tea if the server came around. I went to the restroom which was in horrible shape, not much is worse than seeing an absolutely disgusting restroom, I usually will leave after seeing something like that but did not. I came back to the table and we began to look over the menus, there were some new items & since my wife and I are dieting it was taking us a while to make up our minds. After about 10 minutes we had decided what we wanted, it was then I had noticed that we still hadn’t got our drinks. I asked my wife if the server had come by yet to which she replied no. We waited at least another 5 minutes maybe longer, many servers had come by our table I counted at least 3 in fact one server was busy chatting at a table right next to ours. Now granted we may not have been her table however she didn’t even glance over. So after 20 minutes of waiting for someone to come over AFTER WE had been seated we decided to leave. As soon as we got up the hostess that greeted us came over and asked us if someone had been over to help us, we replied no & stated that we would be leaving. Her reply was ok, well have a nice afternoon. No apology, no attempt to find a server, no attempt to find a manager.
This is one of many events that showed the decline of customer service in the restaurant. Some people from my church will usually go after Wednesday nights to take advantage of the ½ price appetizers, the appetizers you can tell are not freshly made they taste as if they have been sitting awhile, granted we arrive at 9pm but if you are open your customer service experience should not drop, it seems as though that not only are the appetizers ½ price, but the quality of the food is as well, & the service you receive.
Numerous instances of average service at best, waiters & waitresses that smell like cigarette smoke. One instance my wife ordered something with mashed potatoes the server placed the plate down in front of her & her thumb was in the potatoes! When my wife pointed it out (which I’m sorry if your food is hot when you bring it out you know if your thumb is in the food) she asked if we would like it replaced. Are you kidding me?! Yes, she took the plate back and came back minutes later, you could tell they had just scrapped them off and plopped a new scoop on there. Maybe this is common practice but I feel the entire dish should have been remade.
This was one of our frequent stops, my oldest loves the place, however in light of recent experiences and because of this last one in particular I am not sure how soon we will be back. I know that it will not be recommended or suggested by us and we would have to consider it strongly if friends want to dine here. On average a family of 4 can spend 40 – 60 dollars with drinks for a meal here, the service should be much better than what has been offered here lately.

Friday night, full house. Sat at the bar, plenty of room. Had cool touch screen devices to place orders on the fly. Didn’t even need to wait for a server. Bartender Sue was AWESOME. Our server Brandy, she was awesome too. Fast and accurate. Whenever we needed them they were right there. fast service. I’d come back.

I’ve always enjoyed great steaks here at Applebee’s, can’t ever complain. Wait staff is usually good and the place is always busy so must be doing something right.

I like Applebee’s. I especially love their half price apps after 9pm. Full sized apps for half off at a restaurant is awesome.
The place is always clean and the service is always friendly. and I have never had a problem with their food. It always comes out hot and fresh. My favorite appetizer is by far, the Honey BBQ Boneless Wings. My favorite entrée is the Bourbon Street Steak.
I go to Applebee’s about once every few weeks and sometimes more often for the half price apps. I will continue this trend for as long as I can afford to,

This is a nice place to go with the family, food is pretty good, and service is always great.
We love te half price appetizers and drink specials that they have. They’re pretzels are delicious and my husband loves their boneless wings. Cheap PBR and Long Island Iced Teas. They’re club sandwich is really good and my husband loves their steak.
I would NOT recommend the tomato basil soup nor their mashed potatoes. Both are not appetizing to me.

You know what Applebee’s is like and this is no different. I have to say that the food here is maybe a bit below average compared to other Applebee’s. I do love half price appetizers after 9pm, though! For whatever reason, I do end up coming back with friends or what not once in awhile. My son keeps begging to go because they have Dinosaur Train match picture, which is a pretty hilarious way to choose where you want to go out to eat. The service is always good.

My daughter and I went here for a late lunch. The door wasn’t opened for us like it normally is at an Applebee’s and we had to wait about 5mins for our drink order to be taken. After that the service was perfect and our food came out quickly and tasted delicious.

We were leery of coming to this applebees because of what I read here on Unilocal: lousy service being at the top of the bad things here. Our waitress however was AWESOME, did not ever have to wait long. She came by frequently. Our waters stayed above a third. And best of all she brought us WAY more chips than we coulda used for our spinach artichoke dip n salsa apps.
We each had the spicy shrimp past dish off the 2 for $ 20, and it tasty great. Portion was big enough that even I didn’t finish.
This was my best experience at any Applebees.

After a long day at the College World Series, my father and I stopped to grab a quick bite to eat.
The service was terrible. Our waitress took our order and that was the last time we saw her until we’d finished dinner. No drink refills (water, coffee), no checking on the food, no anything.
And the food was mediocre at best.
If you’re in the Omaha proper area, avoid this place.

Yuck. Bad food, lousy service, — but hey, it is an applebees, what are you expecting.
My biggest problem with the place is that the smoking and non-​smoking sections are roughly a foot apart, so even if you are in the «non smoking» section, you can still be seated right next to a table of smokers.