Lowe’s

Cotati, United States

2.6

Closed now

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 707-242-5000
Website:
www.lowes.com
Address:
7921 Redwood Dr, Cotati, CA, 94931
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Accepts Apple Pay
No
Parking
Private Lot
Bike Parking
Yes

Today

Today 7:00 am – 8:00 pm
Closed now
Local time (Cotati) 02:13 Sunday, 22 June 2025

Business hours

Monday 6:00 am – 9:00 pm
Tuesday 6:00 am – 9:00 pm
Wednesday 6:00 am – 9:00 pm
Thursday 6:00 am – 9:00 pm
Friday 6:00 am – 9:00 pm
Saturday 6:00 am – 9:00 pm
Sunday 7:00 am – 8:00 pm

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20 reviews of Lowe’s

No registration required
Place rating: 2
Napa, CA
Ugh., picked up an online order at the store last weekend. Customer Service was so bad. Sophie (or Sophia) should NOT be helping customers. She was so rude, it was actually comical. Her attitude was ridiculous and acted as if she was do us a HUGE favor by finding our order and having it brought to the front. giving 2 stars because the products are great (so far) and the guys who helped us load the appliances into the truck were very nice & helpful.
I’m hoping that Loews «gets it» and moves soph out of customer service. She should NOT be upfront representing the Face Of Lowes.
BY THE WAY…
(read my other reviews. I don’t usually leave reviews about «negative» experiences, but this gal was nothing but insulting.)
Place rating: 1
Schenectady, NY
God dam it people… open your eyes.
Go across the street to friedmans and keep our money in sonoma county.
Not some back woods hill billy Arkansas town.
You shop here you get junk… all in the name of trying to save a buck.
.well look at that merchandise you just installed… and it’s screaming…””“lowes””” generic junk. owner of this house is a tight azz.
Place rating: 1
Santa Rosa, CA
Rohnert Park Lowe’s charged me $ 450 more to replace these 3 darker pieces of bamboo floor to the similar color during the installing. Because they think this color diffidence is acceptable. It’s right in the middle of my hall way! Come on! I spent several thousand bucks on it! I don’t want to see the uneven color all the time! I feel we were ROBed! I just think they install this way on purpose and charge me more to fix it. So if you want to waste your money. Just go Rohnert Park Lowe’s!
Place rating: 2
Rohnert Park, CA
The woman working today in the garden department was rude! My sister asked about a plant and instead of helping her or getting someone to help, she just said I don’t know. Again while we were in line, an older man came in asked her about an African Violet, she said, I don’t know if we have them or not, so we told him to go look inside by the door.
Place rating: 5
Petaluma, CA
I rarely go to Lowe’s as I live closer to other hardware stores. I just purchased a beautiful security screen door from them. The reviews on their website were very helpful. The main problem with this door seemed to be the installation, so I figured I’d let Lowe’s install it and take it back if it didn’t work. For one pre-​set price, the installers spent several hours getting it just right. In addition, Lowe’s called me the next day to make sure I was happy and their corporate office called me a few days later and informed me that there was a one-​year warranty on the installation. Doesn’t get any better than that.
Place rating: 1
Santa Monica, CA
Do not go here. They will sell you broken products in clean packages.
Purchased a fridge online for in store pick up. Packaging looked fine when I picked it up but when I opened it the fridge had obviously been severely damaged by being dropped on its side. They either have no quality control or terrible management. Wasted an entire Sunday and only got a «uhh… sorry…» from customer service.
Learn from my mistake. Do not go here.
Place rating: 3
Santa Rosa, CA
I like this place I just wish they had more of a selection on their garden department. I just need more pots that are not $ 25+
Place rating: 2
Sebastopol, CA
Toward the end of February, my Whirlpool Cabrio washer bit the dust. Our dryer (bought at the same time, about 5 – 6 years ago) is also at the point of taking several cycles to dry.
So, off to Lowe’s we went, and purchased a new washer and dryer set.
Washing machine was delivered February 29th, and I was told at the time that the dryer was «on backorder» and would be available within a week or two.
People, it’s April 8th. I don’t need to tell you that it’s been longer than two weeks. And every time either my husband or I call Lowe’s to ask where our (paid for) dryer is, no one knows. It’s not in the distribution center, and it’s not scheduled for delivery.
I am giving a couple more days before I ask for a full refund, to be applied to whoever happens to have my new dryer — Home Depot or Best Buy.
Place rating: 4
Rohnert Park, CA
Was so happy to see outdoor furniture available in Feb! Needed some chairs for superbowl. Big selection, lots of helpful workers as well. In and out super quick. I usually come here for home décor items, not so much for tools for the hubby tho. I do love that its 5 min from
My house! Not too bad!
Place rating: 1
Sebastopol, CA
6:10 am February 2, 2016.
Is there nothing worse than those horrible check-yourself-out-because-we’re-cutting-our-overhead check out kiosks?
And to add to the pain — the employees assigned to «assist» you with the diy check out kiosks?
African American gurl assigned to these horrible kiosks had to help me because I was paying with a gift card. She threw my items onto the bagging side of the kiosk, got annoyed because I asked her for her assistance because the gift card had to be activated and then wished me an obligatory, condescending «have a nice day» greeting as I exited the store.
Gurl… Go find another job if you’re THAT miserable.
Place rating: 4
Guerneville, CA
The manager was really helpful when we were trying to pick out a dishwasher. Jose, the installer, could not have been nicer and more helpful. He identified some problems with the prior installation and remedied them all. He is great!
Place rating: 1
Burbank, CA
I’d give them 0 stars if I could! The floor department staff were unknowledgeable about anything, they sent to the hardware department for strip screws that the hardware department staff they said they didn’t even carry. Wasted an hour of my time, horrible customer service. Won’t shop there again.
Place rating: 5
Cotati, CA
Just picked up a nice Christmas Tree at a great price. Also a great deal on new lights.
Place rating: 4
Novato, CA
Often better staffed than Home Depot, I enjoy coming here for my household projects. I recently came here to price check quality storage cabinets for my garage while picking up some new garden plants, birdseed, and wood for an addition to my cat’s condo. I love the opportunity to find materials and work with my hands. Usually I can find what tools and items are necessary to compete projects for a fair price at this location. It also helps that the store is along my work commute route.
Place rating: 4
Santa Rosa, CA
Me likes Lowe’s!
Came here the other day, needed shelving longer than 8ft. Was surprised to say the least that the other big-​box home improvement store didn’t carry anything longer than a 1X8.
I would’ve had an easier time finding Ozzy Osbourne at a church bake sale, than I would finding help at THAT store.
Just what would Ozzy bake?
Not the case at Lowe’s! Really friendly when I asked where shelving was at. A little taken back at the auspicious smiles, I was preparing to deflect questions concerning my solar panel needs… but no, the employees where just plain nice & helpful.
It’s located right off the 101. Worth the slightly farther drive, was in and out in no time.
Honored a 10% discount for veterans, very cool.
Place rating: 2
Rohnert Park, CA
I love your place. I so– but not this time.
My wife and I walked in with a washer and dryer in mind after seeing Home Depot’s selection.
I asked a lady for help in the appliances section– but she seemed busy because she didn’t look up from her computer and told me she would have someone help us shortly.
No one came after 20 minutes or so.
You lost a 2k sale. We went to Home Depot and they price matched.
Place rating: 2
Petaluma, CA
I will update this review because after almost 2 years we finally are nearing settling the carpet claim. It was a manufacturing defect in the carpet and guess what, they dont sell anything close from that manufacturer anymore. Tells me to never buy MOHAWK carpet products. The only reason that I have not raised the stars much, its taken two years to get to this point. After their installation dept losing my file at least 3 times and the lack of cooperation Until now, I still would not get carpet from Lowes, period.
Place rating: 1
Novato, CA
We paid for two estimates for flooring, as the first estimate wasn’t complete. We went back to the store to confirm our order and it has been a week since we picked the material and still no estimate. It seems they are too busy to complete the sale.
Place rating: 2
Santa Rosa, CA
We shop at Home Depot because of the awesome customer service and Lowes seems to have missed out on this important part of the business. It’s hard to impossible to get someone to help you at this place. We went to buy a heart $ 1000 saw and no one bothered to help. Go to the windsor or SR HD store and you can’t walk through without 5 associates asking if you need help.
We go here when they have something we can’t get elsewhere and they have great stuff with a big selection.
Place rating: 5
Novato, CA
I prefer Lowe’s if I’m DIYing it.
This location has great staff who are even nice at the returns desk!
I’ve gotten exceptional customer service from the Appliance and Cabinet department from Brandon, as well as other associates (sorry I don’t know all of the names to give Kudos).
Management is great at problem solving and working towards solutions.
I also had the plumbing manager call me back about shower stall inserts vs. shower pans and tile and he was so informative and helpful.
I’m not sure if other upset guests are just personally upset, because I have had nothing but 5 star service here — you know, you get what you put out people…
Lastly, my online orders (both delivery and pick up) have been accurate and on time, but I am very thorough during the ordering process.
Thanks again Lowe’s employees — I appreciate you!