Wells Fargo Bank

This place still will not count my money in the money counter. I am a Merchant Account but you really suck because if I go top ANY OTHER WELLS FARGO they will count my money.
Manager is very rude and will not help customers counting money??? WTF
Go to any other Wells Fargo for service…

Wow, probably some of the best customer service I’ve had from a bank. Came here to take care of a somewhat complex account. Everyone is very friendly and helpful. The teller had me talk to one of the bankers and he was able to get me what I want. Very warm staff and cordial. Plenty of parking.

Way too many suits standing around acting friendly like sharks trying to eat your wallet. If they are really trying to make an impression, try better customer service. The lines are long with just a couple of tellers. I have stood in the merchant line while numerous customers who came in after I did were served. When they finally called me over to a non-​merchant teller, I get a lecture telling me not to wait in the merchant line (I am a merchant). All they have to do is look around or put the suits to work.

This branch of Wells Fargo is the best! They always help me out and give the best customer service. They set me up with a bank account that fits my needs, and a low interest credit card. I would definitely recommend their branch because of the excellent customer service they provide. You’re doing a great job guys!

This is a nice bank and the people there are always very helpful and friendly. I would have given them five stars if the lines and wait-​time was not excessive at times. Otherwise this is a great bank to have as local branch.

Pain pain pain to deal w these reps. What takes 30 seconds and what I’ve been doing for three years, took multiple people to verify even though I told them the protocol. Pushy and rude and annoying, leaving irritated to say the least.

This is the closest branch to my work, I go here for my personal as well as business bank accounts.
The staff is always really friendly, lines are always a bit long but I’ve learned to expect it because this seems to be a really busy bank.
I have to say, I have been to so many Wells Fargos and never had someone comment on this before; I just needed to deposit cash into my account and the teller commented on the fact that I have had an account with them since 1999, and she thanked me for my loyalty. I know it seems petty but having someone acknowledge that gave me the warm and fuzzies. I wish I had remembered her name because in the 15 years I’ve had an account I have never had a single bank employee notice how long I’ve been a member of their bank.

Lied to me about being «pre-​approved». Do not believe anything that comes out of their mouthes.

Although the employees at this branch are very nice, this bank is terrible for purchasing international currency. I have been to this branch on multiple occasions to purchase foreign currency. This bank only has one teller that is able to handle foreign transactions. This employee leaves before the end of the workday, so there is no one in the branch to handle the purchase of foreign currency after their departure. Also, if this teller does not show up due to illness or is on a break, there is no one in the branch to provide this service.
I have complained to multiple people at this bank for over a year now, but to no avail. Their response is that the tellers need extra training to provide this service and Wells Fargo would need to pay for the additional employee’s training!
So since I also have an account at Citibank one block down the street, I decided to see if I could order foreign currency there. Citibank was able to handle the ordering of the currency, even though it was close to closing at the branch. They also informed me that all tellers at Citibank are trained to handle this service. I know this to be true, as I recently returned to Citibank and had no problem ordering with a different teller.

I wouldn’t wish Wells Fargo upon my enemies. Fees out the ying yang… The credit unions are where it’s at! Checking accounts are free — if – a big if – you use your debit card 10 times a month. Not bad, but I just needed a secondary account, and here I am being forced to use it.
I setup another bank to transfer money in and out of. And what do you know, a three dollar fee just to transfer 50 bucks of my own money out of my account into another bank account. Ridiculous.
The whole place is laced with fees. Someone get the BBB out here ;) Seriously, avoid them if you can.
Customer service is great, the people are great, but as a national bank chain, they’re no good :\

I did not like the customer service next time I will look for someone els

Can’t believe I am reviewing a bank but this branch is absolutely outstanding in service!!! All and I mean ALL the employees are super friendly, helpful and I have yet to encounter a mistake or an indifference from anyone. Lots of windows open and very little wait time (maybe 5 minutes) to speak with a personal banker. I loved the branch that I use to do business with before moving and was very concerned I would not find that same family, friendly vibe. It took no time, they are super stars.

FRIENDLIEST WELLS FARGO BRANCH!
I bank with Wells Fargo so I obviously have been to many branches. I’m very happy to live close to this branch. They are always friendly and personable. Also, there’s never a long wait because they have plenty of tellers.

I used to hate banks. The long lines, the over draft fees, stupid charges you don’t understand, and all the people slow people ahead of you, and bankers that didn’t care.
But here, oh they do care. I will remain a life long loyal customer of Wells Fargo, so much so I will pester my children, and then my grandchildren about being brand loyal to this name (if I ever do have children). I a full time working student who’s dabbled in loans, payments, direct deposits, brokerage, credit lines, and all that fun jazz. The people here are more than willing to help and work with you and your needs. I’ll say it again in this review, we are all people. If you take the time to get to know the employees and greet them back with the smile and sincerity, they are surely to remember you. You as customers are just as important as you want yourself to be. If you take the time to get to know someone, even an average joe like me can receive the 5 star treatment Kobe gets from Footlocker.
If you ever do decide to give wells fargo a chance, go see Scott Otto at this branch; tell him that I sent you and surely he’ll be happy to see you.
Even after I moved away from this branch, I continued coming here just because the staff here is amazing.

When your account balance shows you’re a pizza away from the streets, you usually hate going to the bank. Nonetheless, this Wells Fargo location is huge and pretty good. There are 2 drive-​thru ATM lanes, ample parking, fast friendly service, and a pretty cute teller. I’ll be back to say hello once I’ve saved enough for two pizzas. ;)