Regus Business Center

Used to rent an office at this place for my startup but never really used the room. I paid all my monthly bills and they charged me a $ 400+ restoration fee (for a room that was never used) and at the end of the agreement they kept sending me wrong bills. They also promised to send me my $ 1,550 deposit back 2 weeks after the end but I’m still waiting and nothing was sent yet!
At least 4 different managers were working there in the last year so you never know who is in charge of your account. Long story short, it has been a really bad customer service, they just want to charge you and charge you without respecting your requests and needs.

The offices are really nice.
The customer service tends to vary with the workers and managers but they have been good to me.
know … the fine print prior to rental.
1. Restoration fee of your office if you ever leave! i.e. cleaning fee usually $ 275+
2. Deposit needed
3. Monthly Coffee service fee
4. Monthly Clean up fee
5. Parking pass fee
6. Fee if you move offices
They offer many service plans from part time on up; so ask what they are.
Sometimes we don’t know what to expect, yet if you need an office in a corporate place this fits the bill & it isn’t a bad option at all… it’s actually quite good .!!
Watch the billing, as the auto biller does make errors. Yes this can be annoying. :/​
Just read the terms. & Enjoy.

I have been a satisfied tenant at Regus’ Anton Blvd. building since 2005. For the price, location and the service, I have been more than happy. Like all executive suites, you must negotiate for what you need and don’t need up front and at each renewal time. Your business needs will change and that is the beauty of this type of arrangement– its flexibility. Finding the staff more than willing to do so, even after eight years, has kept me here. The Regus team has been most gracious and accommodating to me and, especially, to my clients. The Metro Center, where our building is situated is a prime location, conveniently near the freeway and South Coast Plaza. It’s easy and enjoyable for my clients to find and experience this upscale location as it is for me, so I am glad to have it as our home base. Derisee and Jennifer, who you will undoubtedly meet first in the reception area, have become «family.»

Overall the concept of having an executive suite is an excellent one. Usually one does so to cut down on costs and have a professional environment. However, they nickel and dime you for everything so one may as well get their own suite.
In the nickel and diming, they charge me $ 60.00 per month to use the community kitchen. One would think that at $ 60.00 per month that the kitchen would be fully stocked. However, this is not the case. I use the kitchen about 10 times per year. Most of the time when I do go in it, there are no plastic forks. Also, my lunch has been stolen on more than one occasion. One would think that they could have plastic utensils for $ 60.00 per month.
I have had several complaints about one of the gentlemen receptionists. He was very unprofssional and used to throw a ball made out of rubber bands against the wall. This was very disconcerting especially when I had a client in my office and could do nothing about it. Fortunately, they have new staff at the front who are professional. They never reprimanded the old staff.
They have also made mistakes on my monthly billing statements. As such, I no longer authorized to automatically deduct my credit card. Now each month I call it in. Unfortunately last month their line was busy and by the time I remembered, it was too late. I was charged a late fee of over $ 180.00.
Although the building is nice, I would not reccommend this place unless you have more money than sense! Or shall I say more money than cents!