Creative Nail & Spa

I rarely make time to write a review but this is much deserved. I have been going here for over 2 years. I see either Wendy or Andy. They always provide excellent customer service, know me by name, don’t rush to the next customer and the prices are unbeatable. My nails always look perfect and last until the next fill without falling off. I have shopped around and tried many other nail salons in the area and nothing compares to quality and price. I refuse to go anywhere else.

My first time coming here on thursday and it was the best. I had a relaxing time when they did the stone massage on arms and legs.
They did my nails perfect without telling them what to fix.
Definitely a place to recommend for spa and nails.
Wendy definitely did a good job on acrylics.

Was not impressed by this place. They removed my gel nails by having me soak my fingers and toes in a bowl full of acetone. It completely dried my skin and made it itchy. I have never had it removed that way. Usually, at other salons I’ve been to they have cotton with acetone placed on each nail and covered for a few minutes. Will never be returning to that place!

Dear Wendy. You were my nail lady today. I am so glad I popped in to the salon and was lucky enough to have YOU do my nails. Seriously– I have been getting my nails done for over 30 years now and this is honestly the best job and the most attention anyone has ever given my nails. They look fantastic! You were quick — funny and personable. I will be back to you every time I have my nails done from this moment forward. Thank you so much! 5 STARS!!!

I went for the first time with my husband today. It started off okay, but the two ladies that were working on me saw one of their friends who came in and completely left me for a good 10 minutes. I just sat there waiting till they were done. My massage chair didnt work i asked them nicely if they can turn it on for me, she ignored me and told me to press it myself. I did, and i said it’s not working. They also charge $ 1 for the paper shoes, where no one else has ever charged for those paper flip flops to walk out in.
Lastly, they put the flip flops on me and the toe nail polish got a little messed up. I asked the lady if she can just fix that one toe really quickly since it got smudged. She yelled at me saying «i told you to sit there, now i have to remove the whole thing» she stormed away and brought the nail polish remover, i was so traumatized by her literally screaming at me. I told her it’s fine and i left… she said ‘it looks ugly’ … i said yes, i know, but you yelled, so it’s fine i’ll go home and redo my own nails.
Horrible, horrible experience. So rude! i’ll never go back again. I ended up having to redo my own toes at home. Waste of money

All theses Chinese ladies… pathetic service. They will tell you a price and then later they will tell you a different price. Very very disappointing experience last time when I went to this place.

I was in a hurry to get my toes done and I only had an hour. I went to Creative Nails because they are close to my work.
I like the gel polish because I’m a klutz and chip my regular polish all the time. I was taken care of by Quyen and she was fantastic! She listened to my requests and she got my toes done in an hour and I got a mini massage too.
I will be back to see Quyen very soon.

Took my mom here when she came to visit. Came here because it was close and I liked the name. The inside is very cute. Location is easy to find and parking is decent. There was a huge group of ladies there for some birthday thing, so we had to wait about 30 minutes before being tended too, but it was worth the wait. Both of our nail techs were very nice, soicable, and did a great job. My mom was very impressed with the callous removal. Says it was best she ever had. I had my nail tech do halloween design on my toes. Although, I can do just as good, I liked her art. The best part was the price. Total for both me and my mom was $ 38. Wow! Last time I took her is wad almost $ 55. What a steal. I will definitely be coming back here. I would definitely recommend this place!

Wendy is the best! She is super precise and sculpts any shape. She is very creative with designs as well. Love her! Any pedicurist will do. The chairs all massage and are working. Plenty of available help, and everyone has a good attitude. On this recent visit although, two customers were extremely rude to the staff. Please be on your best behavior here, and respect the establishment.

Came here when I was waiting in line for Halal Guys… It was around 7:30pm and they still had customers. So I asked if they were able to do my nails. They were very accommodating. I did gel nails. They charged $ 25 for them. I had the guy and he did a good job of my nails. He was very detail oriented and made sure my nails were on point and in shape. He cleaned my cuticles and shaped them nicely. He did multiple layers/​coats on my nails. I spent around 45 minutes just doing my nails. I would come back here next time.

BEWARE.
Okay, so I work in customer service so I know exactly how to act, how to make a customer happpy.etc.
So I got here on a Friday at 9am (that’s the time they opened) I waited THIRTY MINIUTES until some lady finally came WITH FOOD. (Seriously lady??) I was so pissed cause I had work at 10:45 and had been waiting so long.
ANYWAYS. so she starts opening and I’m like «don’t you guys open at 9? I’ve been waiting a little more than 30 mins»
No apology. no nothing. I was livid.
Sooooo anyways. a different lady and a man s ta rt doing my nails. I asked the man how long it would take because I had work. and he said I’d be out in no time. The lady was doing my feet and since I have really short toe nails I asked if she could do acrylic on the big toe. (I ALWAYS GET THEM) and she was like «NO no you’re feet are pretty the way they are» in which I respond «I’ve been waiting 30 miniutes, I don’t feel like arguing or debating can you just do what I want?»
SHE ENDS UP DOING HER OWN EFFING THING.
in total they were kissing my ass yet doing what the fuck they wanted. I got no discount for my time. i paid them 5 bucks. If plus it was 27 for them just to paint my fucking nails. DO NOT COME HERE. if they weren’t old i woulda not tipped them. Never coming back.

This used to be my go to place, but their service is so inconsistent! One of their girls legit takes an hour and a half for a very basic pedicure and the other rushes like its the apocalypse. Either way, my pedicure is chipped within a couple days and my gel mani starts peeling by the end of the first week. Before they even start they put you at a spa chair for 20 minutes to soak your feet before they start. Why tell me you can take me RIGHT NOW if you can’t? I never mind getting stuff done and coming back, but I mind having pruney feet –_–
Definitely going to find a new place :/

I was planning an international trip and I wanted to make sure I had the best mani/​pedi in town so I stopped by. Spa Pedi for $ 13 can’t be beat! I also had a gel mani and they gave me four coats just to make sure that I liked it and my hands look awesome! My only reservation is that you have to pay cash for tips because you can’t tip on your credit card. Other than that, always a great experience :)
P. S. Beware of the upselling… you will get asked about adding flowers, hot oils, longer massages, etc.

I think this mail shop is awesome! Everyone is nice! Quinn is my lady she has always done a wonderful job! Vu is also great! Actually everyine who has ever worked on me did a superb job!

I’ve been to a couple of nail salons in Costa Mesa and Santa Ana area and by far Creative Nails and Spa is my favorite place to go!!!
Andy and Wendy are such an amazing couple and I love how they both do my nails! My family all go, and I definitely recommend going!!!

Linda did my nails and i didnt get the pedicure ladys name, but both were fantastic. Linda spoke English and was really friendly. You can tell she likes her job. Shes also the manager.
The spa mani pedi included great massages, and they even used a hot stone! How cool is that!
They are organized and there prices are listed in their little booklet which is both professional and nice.
Will def be coming back! Especially since it’s right next to nanu threading where I get my eyebrows done!
Win, win.

I should have listened to my earlier review! This just happened again today…
I understand having to wait since I walked in on my lunch break, however is it that difficult to be honest with me when I ask if there is a wait for a pedicure? Just tell me there is a wait! After asking if there was a wait for a pedicure, I was told «No, right away.» and I am ushered to a chair, water turned on and not spoken to again. After at least 10 minutes of waiting I ask how long and am told «I have no idea, ask her.» as a man points to a lady at the front.
It must be nice not to need business and not need to show any type of customer service to clients. I will not be returning and hope this business realizes customer service is rather important if you want to succeed.

I want to try and love this place I do!
It is just in such a convenient spot and it is open a little late.
But NOPE! I gave this place a third chance and it was horrible!!!
I went to get a pedi since summer was coming up and I had a wedding to go to.
The nails look nice but once I took off the polish.
OMG it was horrible! They sanded down my nails soo much that it looks like I had acrylics on them.
Why did they need to do that? It was horrible I was afraid to wear my summer shoes.
Don’t even get me started about how «clean» they are. In their brochure they say they specialize in sanitizing tools. NOPE, that is a big fat lie I personally saw as I was sitting in my chair that they DO NOT do such thing.
They didn’t even clean the tub to soak your feet in!
I don’t think I will ever go back there again no matter how convenient.

I walked out of my manicure appointment with throbbing, bleeding fingers. I’ve heard time and time again that you should never let a manicurist trim your cuticles; I’ve finally learned my lesson, though this chick wasn’t cutting my cuticles– she was cutting my actual fingers. When I pointed out that I was bleeding, she just slopped blue liquid bandage on the cuts– no apology or anything.
The whole manicure was a hot mess, starting with the fact that I waited 45 minutes for an appointment I had booked ahead of time. The «manicurist» cut my nails, but didn’t file them. When she started painting on base coat and I pointed out my ragged nails, she muttered under her breath while finally filing them. She smudged a nail and had to re-​do it. The final product was no better than what I could do by myself at home, only if I had done them myself, I wouldn’t have moons of dried blood accenting my manicure and, five days later, horrible hangnails and chipped polish.
Good thing for Creative Nails that my sister was with me and paid for my «manicure» because you know I would have made a scene and refused to pay. I will never go back here and recommend you stay far away as well.

It was $ 30 to take off my previous gel nails and apply the new ones– Pretty standard pricing.
Wendy is seriously the sweetest nail technician I have EVER met! We bonded over the buffets in Las Vegas and seafood places in So Cal! (I clearly love conversations about food)
Her husband (unfortunately didn’t catch his name) did my gel manicure and did an amazing job; to top it off he was funny so that’s a plus. He really took his time to make sure all of my nails were evenly filed, that the gel was neatly applied and properly dried. I’ll definitely be back!