babyGap

BEWARE!!!
I purchased to gift cards here and paid with cash, the cashier swapped out my gift cards with two empty ones. When my sister and tried to use them to get something online for my niece and nephew they had $ 00.00 balance! She asked me if I had the receipt and we realized then that the gift cards the cashier gave me are not the ones that were activated. I AM FURIOUS! Store manager was made aware that she has a thief for an employee. The company is sending my sister two new cards. Hopefully no one else has had this happen to them but I wouldn’t be surprised. Before you leave the store verify the card numbers on your receipt! That cashier probably has done this before and is taking them to those gift card buyout place they have now. What a shame. I expect more from employees that work at South Coast Plaza.

I usually go to BabyGap in Brea mall to purchase clothing for my baby which I haven’t had no issues. This place has the WORST customer service I have ever experienced in BabyGap .The staff walked by my closely almost pushing me to where a display was he said nothing not excuse me or sorry, no eye contact at all or smile. Another staff member was rushing to the display table and she said not excuse me or acknowledge that I we were there. Seemed like staff was not happy to be at work. I give customer service and I believe there staff needs more training in customer service. This made made me just want to leave and make a purchase somewhere else.

I was looking for 2 dresses for my cousin’s daughters last week and I found 2 gorgeous dresses with really reasonable prices. The cashiers were so helpful and informed us about discounts and finding correct size!

So I walk in and am shopping for gifts. A sales person informs me of the sale going on. I ask her whether the shorts are on sale. She says no and tells me I can have 50 percent off everything of I sign up for the credit card. She rattles on and on and on. I have a sleeping newborn strapped in my carrier and am trying to shop the very few few precious moments I have lady!!! Should you not know better sales lady at baby Gap? I kindly decline but listen to her because I don’t want to be rude. She leaves me only to come back with a credit application!!! I decline again and she asks me why… Maybe I look like I will risk my credit rating for a little discount? No way. I look young and not quite put together lady but I am not stupid. How about a little customer service? Like assisting in picking out a nice outfit or making a comment about my newborn (good thing I’m not a first time mom who cares).
So I make my purchase and when I get home to wrap the gift… they had left the security tag attached. Poor customer service.

This location feels somewhat small, but the inventory is great. Chances are if other locations in the area don’t have what you’re looking for, this location will.
And I don’t mean to say that it feels cramped in there. I just always go in there and think to myself «how are they fitting all this in here and still have so much room?!»

This review is for the maternity section, or rather, the maternity room that they have. I actually liked that it was its own room. It made it easy to find in a sea of baby items. :)
They had plenty of bottoms — jeans, work slacks, and workout pants — to choose from. Their tops variety was good, except in the pure body and workout section, where the extensive choices were great. I was hoping for more of a dress selection, though. There were 2 that I recall and both were navy blue. I was looking for something brighter.
Regardless, I came out one happy soon-​to-​be momma! The pants are all very comfortable. And huge bonus… I’m a size smaller than my normal Gap pants size. Score! I could wear maternity pants for ever! I’d say I’m joking but these are so darn comfy!
The service was also great! My husband helped me get sizes (he’s amazing, especially when I’m feeling low because nothing fits and he’ll suck it up and help me with stuff like this) and the employee helped us out too. She didn’t seem at all weirded out that he stayed in the dressing room (it was just too annoying to prop the door open since it locks on closing, to another Unilocaler’s point). And every employee congratulated us, and sounded genuine about it. It was really sweet!
So for an intro-​to-​maternity clothing and staples, definitely come to this Baby Gap and get your shop on!

Gap was having a great Columbus day weekend sale so I was able to get a lot of their maternity basics marked down up to 40%. Wound up getting 9 things for just a little over $ 100. My favorites are from their Pure Body collection.
Tried on their maternity denim. The saleslady explained that you’d just follow the same sizing that you originally were when you’re not pregnant. I tried a 24 and it was just way too baggy and long. I forgot that Gap’s petite sizes are usually offered only on-​line, boo.
My only complaint is that I found the fitting room door to be cumbersome so it got tiring opening it repeatedly to show what I was trying on.

Love the gap, but this store makes me feel closed in, when there are any shoppers in there it is hard to move around, love that there is a maternity section, but since I am not preggers right now, I will stick with the gap at 5 points, and at Westminster mall.

the baby clothes are adorable, but i came here to look for maternity clothes.
I was hoping to come here to get clothes for my growing bump because online anything in size 0 is usually sold out. unfortuntately, this location doesn’t sell size 0 clothes — you can only get them online. totally stinks.
would be great to know ahead of time before driving 45 minutes out of my way to go to a maternity gap.

Cute clothes and prices arent too bad. Only issue I have here is the people helping can be a bit stuck up. I mean, you work in Baby Gap not Nordstroms…

Expensive clothes for kids but worth it when they have their 40% secret sale. I took my son there on Halloween since we were at South Coast and the sales rep said they are not giving out anything for Halloween. Are you kidding me? Kill the spirit for a kid, why don’t you?

cute clothes, cute location (perfect actually, merging the Gap Maternity next door, and in the center with the carousel), what more could you ask for? Oh. maybe a helpful employee that’s easy to find. But the way the store is set up, maybe it’s not the best way to clutter the spaces with employees everywhere. Shrugs. I had to take my items that I was shopping for and track down an employee before heading to the register. Note that the store isn’t that big so it couldn’t have been THAT hard to find someone, but on a Saturday afternoon, I suppose it was a bit of a task.
I got two polos for a baby boy at a fantastic deal, asked the cashier if I could have that gift wrapped and she was an absolute pleasure. And I have to be honest, I really came to baby gap specifically more for the gift wrap than for the clothes. Their marketing dept are simply geniuses in their own right when it comes to knowing that a good chunk of their shoppers are buying clothes as gifts.

You can’t go wrong with the baby gap!

Super cute clothes for babies, but I’m not dropping $ 30 on a dress that will fit my kid for a week. Now if I had a gift card, or buying a gift for someone else, that’s a different story.

Veeery cute clothes! I live in San Diego county but visited some family in Irvine for Thanksgiving and decided to shop a little at the famous South Coast Plaza. So we headed that way. First off, the store is a bit small for my taste but they have a lot of merchandise. From 0 months to up to 3 – 4 years I believe. I was greeted by this nice lady name Jenny. As soon as she greeted me I was hoping she wouldn’t follow me around trying to sell me something. To my relief, she didn’t! She just let me know if I needed some help she would be around in the room. I need a size 18months for my grandson and Jenny was there to get it for from the stock room I believe. Afterwards at the register Candy was also very helpful and was very polite. Overall it’s a great store to shop and the prices are perfect for the quality you’re getting. You will feel welcomed at this store if Jenny and Candy are there, so make sure to look out for those two nice ladies.

SUPER cute clothes! The prices aren’t bad either, which is surprising. You can get baby jeans for $ 20 (although admittedly that’s probably expensive considering that kids grow out of clothes in a matter of days)
My coworker is having a baby soon and this felt like the best place to get baby clothes because other places are either crappy quality or wayyyyy too expensive.