B & F Auto Air Conditioning

Fast service but BEWARE. They do not install what they say they are. I was quoted a high price for a NON Chinese AC compressor. When I showed up to get my truck I popped the hood a sure enough they put a off brand cheap Chinese piece of junk compressor (charged me $ 350 for the compressor that retails for $ 130). I went back into the shop and they just blew it off as these are good not listening to my concerns. Now I am stuck paying the high bill for a piece of junk that will not last as long as the original. I would NOT recommend this shop to anyone

These guys are honest. I was sent to them by my regular mechanic because he thought my BMW needed a new compressor. These guys tested everything and found I was just low on freon. They could have easily done the compressor but they did the honest thing and I got off easy and cheap. I will definitely go to them for all my auto ac needs

I paid over $ 900 here 18 months ago for a «NEW» compressor. I had a much less expensive quote from another shop for a «rebuilt» compressor, but after reading the good reviews on Unilocal,decided to go with B&F Auto Air Conditioning. WOW what a mistake! The compressor pulley just started making noise, so my husband brought it by so Mike could take a look. Basically since it was past their 12 month warranty, he would do absolutely nothing. AWESOME, THANKS! I’ll just go to the Chevrolet dealership, LIFETIME warranty on the compressor, accumulator, and condenser, INCLUDING LABOR TO REPLACE THE PART!

Don’t expect Fletcher Jones… thank God! These guys know what they are doing, they do it right, and their prices are fair. I have used them multiple times for multiple cars. All of the repairs have lasted without any further problems and their work is impecable. Don’t expect any flash, cappuccino bar, or suits and ties… Just quality service.

If I could give this place 0 star I would. The good reviews are probably friends as one reviwer stated he was offered 50 bucks to write a good review??. I’m not sure who I dealt with. He was a very short man/​kid, probably my age late 20s to early 30s, with an extreme attitude. The second I walked In through the door, he was arguing with someone else on the phone, barks at me he will be with me in a bit. I go uh ok no worries or something like that. When he does have the time to speak with me He doesn’t ask me too much and is still rude and indifferent and doesn’t seem to care about the issues or concerned he’s just too stressed in life to talk with me for over 3 min, I tell him my a/​c doesn’t work, he doesn’t really give me good customer service-«sign this you’re paying 50 bucks regardless of if we can fix it” — Um «ok» I say. Leave the keys, that was about the only communication I had upon my first encounter. I just felt uncomfortable. Should I lock it? Anyone can jump the fence and use lock cutter and hotwire a car if needed. He was too busy to be bothered I grabbed some stuff from my car & left. I really cannot say who I dealt with, I don’t think he’s the owner but after looking at the responses to the negative reviews this young guy must be Mike. As my mom also dealt with a very rude person who was Mike on the phone a few times. So after shoveling out 300, he rudely tells her that «i quote you guys– «they CAN fix it if they think it’s «a certain problem», but guess what? It’s too hot, and «they can only fix it in the winter» Um-​do you not specialize in fixing ac? This had to be a joke? No-​it wasn’t. Luckily after shoveling over 300, it wasn’t the issue which they could only fix in the winter! Phew! But this would cost over 500 total. I wasn’t able to get a ride between 8 – 5 hours this week. I start a new job Monday, this is why I took my car in. I call after 5, maybe 515ish on Thursday & Friday thinking well maybe they’re closing up, no-​they have left. I nicely ask to meet him in the morning (Sat) this is the angry short man. I’m asking my boyfriend-​my only ride if they can make it by 9am, to confirm I can get a ride. He interrupts my conversation over the phone and rudely goes» Not a min after 9, you’re not there, I’m leaving» Wow! I was blown away. Yes it was nice of him to meet me on his super busy off day at 9am, but he was so rude every time I spoke with him, and a family member had the same issue with whoever she spoke with. So we get there early, I call, leave message. My bf finally calls, as it is now 905 and we are rudely told, almost threatened-​if you are a minute past 9, sorry you basically cannot get to your job on Monday. So within 3 min of my bf calling he shows up. Only redeeming quality about this crappy, worn down, almost ghetto area of Costa Mesa is that he actually said sorry for being late. Wow! So again, we dealt with really rude people, and my mother was told, again– «we think it may be this one issue (after replacing the fan for 300) but if it is this other certain issue we just will not work on it in this heat. I’m not sure what this issue was, and she didn’t seem to get a straight answer, but Isn’t that an oxymoron-​Its a horrible heat wave & I go to a place specializing in ac, you sort of have to laugh, and thank god it wasn’t this «certain issue they only work on during the winter» Unreal. Especially this angry guy. Yikes! Do not believe the good reviews-​go with the negative save yourself the extreme rude service. Karma people! Treat people with respect! I take ownership, I suppose I could buy a bus pass or take a 30 dollar cab ride; I could not get a ride between 8 – 5 to get my car and they leave not a min after 5! You’d think out of the 2 days I called shorty after 5 they’d be there closing up shop, and I could get the 20 min ride over, but that wasn’t happening. So thank you guy with less than par social skills on phone & in person for meeting me on your day off. But when you rudely make a verbal agreement and threaten «not a min after 9» be there at 9.
Edit: Glad you admit you are rude. You’re a nasty human. You did break a knob. Don’t lie. I was making a sarcastic joke b/​c dealing with you was ridiculous. Hey guy-​I don’t have a cell phone so if I’m not home, I can only call you when I’m home. Within in one day my car is shaking smoking, leaking coolant at an extremely high rate. You think YOU COULD HAVE TOLD US THAT WHEN you NOTICED the electrical problems?! You’re the mechanic not us! You continued to work on the car with huge electrical problems? NOT ETHICAL.

Mike and team did a great job figuring out what was wrong with the car I bought, were very patient with me as I worked out a plan to address the issues, and then got the work done on time and on budget. In fact — Mike called me after the fact to tell me he was refunding some of the repair cost to me since he made a clerical error. When was the last time an auto repair place did that?
Highly recommended, and thanks for the working air conditioner guys.

A professional shop staffed by professionals!
I had a difficult repair of a broken A/​C line behind a custom bumper on my FJ Cruiser.
Mike and his tech did an excellent repair and the cost actually came in less than estimated. The shop is clean and well stocked and they get the job done!
Don’t hesitate to use B & F, even if you have to travel a bit to get there as I did.
I was telling my sister about my A/​C repair and she said, «That’s who fixed my AC». I asked her how it went and she too said they are great.
So, consider this as two five star reviews.

I came here based on a recommendation from a coworker. I was looking for someone honest, who wouldn’t try and sell me things I did not need or charge crazy prices, and Mike was the guy. He’s very good at what he does and honest about it. I came in once after the dealership quoted me a crazy amount. I bought the parts there, brought them in and Mike was honest about not being sure where everything went and that it would take him a while. He could have told me it took him hours to fix but he didn’t. Honesty and reliability in a mechanics are the most important traits for me, and I’m happy I found this place. I recommended the place to my husband and he was very thrilled too! And no I was not off

I brought my car in to have diagnostic work to determine the problem with the air conditioning. The mechanic was so rude and sarcastic that I walked out without having any service done. He should be a comic in his off hours and work on his customer service while contacting potential customers. I did not feel he was a mechanic I could trust and was afraid to have him touch my car I would not recommend this business for service.

I chose this service because it had a lot of good reviews online. After paying a lot of bucks for sevice, the guy offers me a $ 40 credit if I would post a good review. After that offer can I trust any of the prior reviews? I think not.

One star is even too much for this guy! I brought my car in and was told that I would hear back at noon with detail and estimate. After not getting a call by 2pm, I called to see what was going on. He told me that «Oh, I was just about to call you! Need a new dryer.$ 50.00 (I found this on line for $ 20.00) and need to charge the freon and total is $ 450.00…» I asked if he that was the best he could do. With out sipping a beat, he told me to come back in the winter. I was so shocked that he would say this to his customer. I brought my car in BECAUSE it needed to be fixed. If I could wait till winter, I would not have brought my car in the first place. Either way what a way to treat a customer. I was going to give him my business but with that response, I paid him his $ 50.00 for diagnosis fee and brought my business somewhere else.

This place is excellent! Mike, the owner, is a friendly lad who takes pride in doing his job right. I have been taking my car there for some years now, and it is always been taken care of really well.
I’ve been recommending this place to a lot of my coworkers, and they all came back to me and thanked me for the recommendation.