I was shopping for a queen bed(mattress, box spring, and frame) but didn’t want to pay an extreme amount of money, despite having a bad back. There was a sale going on for college students returning to the area, so I was going to get a pretty good deal as it was. However, when I asked about a clearance deal to see about getting a lower price, the employee called the manager(totally unexpected!). The manager gave me an additional 10% off the mattress and box spring, and $ 40 off the frame. He saved me an additional $ 90! Delivery was free and my bed was delivered the next day. I will absolutely, without a doubt, shop here again in the future. The owner and employees of this store are so helpful and go out of their way to(more than) satisfy their customers!
Jan S.
Place rating: 5 Corvallis, OR
This company and the owner Doug really go the extra mile to support your mattress quality guarantee. I must have the worst mattress luck in the world. My first bed I bought in 2000 from him was amazing and so was the customer service, so I went back for a second bed when we moved. That bed hammocked in 2 years. Doug came out, measured the indent, which was over 1.5 inches, and happily gave me a new mattress. Unfortunately, this mattress did the exact same thing. Again, they came out, measured and gave me a new mattress. This third mattress in two years turned to pudding bed. It was so soft that when you lay on it, there was a huge hole about four inches deep; but there no indentation or hammock to measure. This made it very hard because the mattress companies don’t care what the bed does when you are ON it, only the indentation when you are OFF of it. This was a $ 2600 mattress that was causing back problems in both my husband and I. Several calls to Serta did nothing but Doug wouldn’t give up and pursued it until we got a replacement. Meanwhile, he was completely pleasant and nice and just plain on my side. I strongly recommend Doug. In this world of mattress softening, you need an ally.
Kimberly W.
Place rating: 5 Corvallis, OR
We bought a king mattress set in December to be delivered in January when we got back from vacation. The price was excellent as was the service. What I liked best was that the salesman, also the owner I believe, was there to answer questions but wasn’t pushy. He let us lay on the mattresses for a while to get a feel for them instead of hurrying us off to the next mattress. They did free delivery and even set it up for us. They said they were coming to deliver at 1pm and they showed up right at 1, it’s a big deal to me when a company does what they say! The delivery men were professional and fast, they had it set up in a jiffy and were gone. I will definitely be recommending The Sleep Center to friends!