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1 review of Hendrix Heating And Air Conditioning Ltd.
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Carol H.
Place rating: 5 Albany, OR
They did a great job helping my mother with her thermostat issue!!! Another local company came in and sold/installed a thermostat in her home and set it up incorrectly with the type of heat/air system she has. My mother ended up having a $ 500+ power bill after the new thermostat was installed! That company came out multiple times and said nothing was wrong with the system, and charged her an additional service bill. However, something was still wrong because the power meter was turning like crazy and the power bill was looking to be more than what it was the previous month… That’s when she decided to get a second opinion and called Hendrix. Someone came out to take a look at the system and changed the settings on the thermostat. The power bill the following month was down $ 200 and should be back to normal this month. Please remember to get advice from people/reviews before you call a company. My mother thought the first company was an ethical company; she saw their commercial about their integrity and even met their owner. However, when my mother asked to talk to the owner several times to get assistance about the situation, he never returned her call. I fell like they took advantage of her because she didn’t know anything about heating/air systems and they made her feel stupid. Hendrix was the opposite of that. They explained everything to her and myself, and validated that there was something wrong with the system set up! Thanks Hendrix! You ROCK!!!