Rocky Mountain Chocolate Factory

So good! Great location, large amount of choices, and amazing candy apples! The workers were great! You can get frozen dipped bananas too!

Walking around stopped in to buy some fudge and they wouldn’t let me purchase because I was paying with a $ 20 bill. They refused to give out change because of the meters outside. I didn’t park at the meters and the woman continued to argue with me and embarrass me in front of two other employees and a customer. Never will go in there again and have sent a formal complaint to head quarters. Good luck staying open for much longer with that crappy customer service and refusing sales

This place will give you diabetes if you. One here all the time… Because everything is delish!!! The only thing that isn’t that great is the ice cream. Stay clear of that crap. It tastes like chalky powder ice cream and the cookie dough is meh. Disappointing for sure. But… The chocolate is amazing! Chocolate covered strawberries and cherries and crazy dipped caramel and chocolate apples! They have a huge variety of dipped apples. I think they have a butterfinger one, cheesecake one, and all kinds of yummy apples. They are melt in your mouth good! The fudge is nice and soft as well. One of my favorite things to get here is the chocolate dipped red licorice. They have milk chocolate or white chocolate and the white chocolate is SO bomb!!! My all time favorite here. I also love that they have yummy treats for your doggy! How cute is that? Little edible dog bones for the fur babies. I have had their hot chocolate twice and wouldn’t go back for that. I suggest sticking to the chocolate and apple goodies and candy!

I was very satisfied with the treats and service here. I had visited another Rocky Mountain in the past & was not that satisfied due to the poor service I received. However, the employee here (Vinay.I think that’s how it is spelled) was extremely helpful and so friendly. She suggested some delicious items, such as the Almond Joy and Cheesecake apples, which everyone loved. I even picked out some treats for my dogs, which they loved as well. I couldn’t leave without getting some delicious cake pops and chocolate covered pretzels. I will definitely be going there again next time I’m in the area. Thanks again for the great service!

Came in here about a month ago. My husband and I were debating on what to get. The cashier girl was waiting for us to choose. I got frustrated at my husband and left. The employee had the nerve to tell my husband «I’m sorry you have to deal with that» luckily my husband responded to her and said he didn’t appreciate the girl talking about his wife like that. Her comment back fired! Not to mention she should never comment about a customer or feel like it’s okay to talk bad about them. Because you never know when it will bite you in the butt. If it weren’t for my husband holding me back she would have an apple up her you know what. Very trashy and rude employee. Never going back.

So I go in to buy 8 apples, and am refused because I want to pay with (A brand new 100 dollar bill). Ok~ I get you won’t accept a $ 100 Dollar bill for a small purchase that $ 20’s are a good option. But my total requires my $ 100 because I don’t have 5 $ 20’s on me.
Honestly, they turned me away and said Jerry (Owner) has required us not to accept any $ 100 dollar bills for any reason!
This is crazy, and I feel like I am being treated as if I have a Fake 100.
It’s really easy, give a class to employees on detecting fake bills and don’t discriminate!

I pulled up 20 minutes before closing and saw the blonde girl with glasses that worked there closing up right in my face. If your hours are till a certain time, you should stay open till then.

I got a Chocolate Carmel apple that wasn’t too great. It was really small and the Carmel was grainy and the chocolate was very thin and flavorless and didn’t have a chewy texture.

This is an amazing chocolate store, their truffles are so good and they always serve fresh caramel apples.

I came in Monday night for my first time and loved it! The apples were great and the girl working there was really helpful!

Average chocolate made to look fancy with a price to match. Tried a few different things. Samores, tasted old. English toffee was good but you had to peel off the gross amount of nuts to even taste it. Cashier was extremely friendly.

Their candied apples aren’t bad but they’re not outstanding either. Cute place though, located conveniently close to the movie theater in case you want to get something from here to sneak in (this place is only slightly less unreasonable in their prices as the average apple costs anywhere between $ 6 – 8). I might have been expecting more from the taste.

One of my favorite places ever ! Employees are very friendly and they have great deals if you sign up for their email club!

Went on Thursday ⁹⁄₁₂ at 7:45 pm, worker was closing and told us «Sorry!» 15 mins. early???
All my pregnant friend wanted was a frozen banana! After explaining, the worker said ok. but my friend was over it. Sad.

I have shopped here often, even at various other locations, and always love their candy/​caramel apple selections. Cheesecake is definitely my favorite so far! Per the Unilocal review on ¹²⁄₁₂ from a fellow Unilocaler regarding their $ 9.99 promotion, I had to add my comments on a phone call to this location that same week, to price out their candy and caramel apples as possible gifts for friends/​neighbors. The person on the phone had told me apples were $ 4.50 each and when I asked about the promotion, they said there wasn’t any. I had even remembered another promotion they offered over the summer where it was buy 3, get 1 free. Goes back to the whole idea of supply and demand: being the holidays, seems to me they amped it up and charged more without these customer perks to help save $$$. Kind of disappointing… It won’t keep me from shopping for my apple treats here, but had to make a side note in case they do check their reviews and appreciate any feedback and yes, customers do notice these elements that can set their standards apart from others.

I went to the saturday night concert at Dos lagos. My wife brought me a Choclate coconut haystack. It was so hard I broke my tooth on the first bite. The owner did get back to me and offered me a small compensation. His insurance company (travelers) would not pay the money to fix my tooth. They said I needed the product which I threw away. My dentist said even if I had kept it it would have melted. So what is the point?

Love the apples here… they are currently running a deal where you get 3 apples for $ 9.99. I love the apple pie apple–
This location is very slow– usually you can get in and out in less than 5 min.