Ravi Thiruvengadam, MD

I set my appointment days earlier. Only concern they had was what type of insurance I had. I changed my entire schedule just to see this doctor, drove miles away on a Friday afternoon during rush hour, called 4 times to keep the staff updated on my eta. Upon arriving still had a difficult time finding the exact location because Brockton Street is a very dark street which is poorly lit and there is minimal street lighting. I finally find the doctors office only to be told the doctor will NOT allow children in his office. No problem, I hadn’t planned on taking them in the room with me they can wait for me in the lobby. Their response was no, they are concerned about bacteria floating in the air and ask that they wait OUTSIDE of the office where it is pitch black. I advise they are both underage (under 8yo) and we have been to many hospitals and doctors offices before, including the ER (where there are MORE germs) and have never been asked this. Leaving my children outside, alone, unattended in the DARK is not even an option. How dare you stupid people even ask such a thing. Talk about UNPROFESSIONAL! If there is in fact a «no child» rule his staff should have communicated this PRIOR to booking the appointment. A sign is not posted in front of their office as well. This mishap could have easily been prevented. Waste of effort, commute, time. Fortunately there are many other options available for patients! Will never refer this practice. Hence — NOT Kid, Parent or Service Dog friendly!!!

If you have a service dog DO NOT go to this doctor. Very rude as I tried to explain that my dog can go anywhere with me. I gave him a card with the laws about service dogs and he didn’t care. He said to lock my dog in my car and then I could come in. Needless to say it was in the 90’s that day and I never lock my dog in my car for any reason! Well we had to leave. No diagnosis. No nothing. Very bad experience.

This office is very small, very dated, and it really isn’t nice at all. You’ll never be seen at the time that you made your appointment. Be prepared to wait at least an hour. There is one girl that works in the office who is lacking in customer service skills and doesn’t seem like she has enough education to be a nurse or nurse’s assistant. However, there is another lady that works there who is very nice. I wish I knew their names.
Although Dr. Ravi seems like a decent person, I don’t care for him as a doctor. He isn’t organized at all because whenever it was my turn to go into the room with him, he’d be on his computer or phone doing something and there was awkward silence for at least 5 minutes while I just sat there. Also, he refused to tell me what my exact diagnosis is. When I asked him, he just said, «I can’t say». I thought the purpose of having a procedure done is to find out a diagnosis. He couldn’t even say that I was borderline for one disease or another. He couldn’t give me his best guess or anything. Also, don’t bother using his email system because he’ll either wait an unacceptable amount of time (he went a few weeks without responding to my email) or he won’t respond at all. If he does respond, it’ll be a few words that seem to have been written in a hurry.
I ended up finding a new GI because I wasn’t the slightest bit happy with Dr. Ravi and I also did not have enough confidence in him to trust my health in his hands. Don’t get me wrong, some people may like him, but he wasn’t the right fit for me.