Inland Heart Doctors

So I will say that the front desk is very personable, communicative and compassionate. My mom has been sick for 5 months now. She has been battling west nile, anxiety, now heart issues and well hence the reason why we are here. The back MA is rude, she said she would come back and get us when she was done with her vitals she never did. I didn’t even mention she yelled at my sister in the lobby waiting area that only one person to the back with the patient. My mom was nervous her BP high and once she was roomed the MA told her to change and the doctor will be with her in a few mins, my mom asked for us her daughters and the MA left and said nothing. My sister told the front desk MA what was going on with my mom and she immediately let us go back with my mom.
Dr Plascencia is a very nice, mild mannered and explained what we need to rule out he is a great doctor and is doing his due diligence to find out if my mom has a heart problem. Unfortunately sometimes there are bad apples on staff that maybe we’re or are having a bad day and well it was wrong and made my mom nervous and her tremors came back. We will be back because of the Doctor and his front staff, however I hope someone talks to the little lady in the back office her attitude needs to change.

This office is AMAZING! I brought my grandmother in for a office visit. Office is super nice and clean. All the girls there have EXCELLENT customer service super friendly very welcoming. Doctors are always so professional. Would definitely recommend this office to friends and family. Thank you Inland Heart Doctors.

Great staff! Professional! Brought my mother in and staff didn’t miss a beat. They are bilingual so that was great for my mother to be able to speak them directly. Office is very nice! Doctor is very professional and gave great medical care.

Great customer service. Took my father in law a few days a go and everyone in the office is extremely nice! All the staff is very professional, Dr Moscoso answered all our question, took his time to explain everything to us in detail. Office is very nice and clean. will definitely be coming back for follow ups and recommending to family and friends. Great job inland heart doctors !!

Professional to the max! The address is wrong. Correct: 2250 s main, b4 walgreens. They let me come in with a same day appointment as a new patient. And referral wasn’t required. I new something was wrong and they weren’t about to waste time. For my 2^nd visit I was scheduled for a series of tests and was to take equipment home with me. I was very concerned about my out of pocket costs. A lady called me the immediate following morning with a breakdown of all fees and out of pocket percentage. They are completely on top of it. From scheduling to billing to customer service and bedside manners. This is a fantastic medical facility!