Just bought a 38′ Trailer 5th wheel and the Bakerfield facility said to make an offer. So I did. When I arrived to purchase the trail I was not notified that the trailer had issues being pulled by a standard size ¾ dodge 4×4. When hooking up the the trailer we found that the 5th wheel height was to high. We made an adjustment and was able to pull it home but still to low in the front. I live 8 hours away so decided bring home trailer and call the factory Monday for assistance. There comment to me was the trailer was built for a lifted 4×4 and there was nothing they could do for me and it was my problem. I would not have not purchased the trailer if I had known CarsonTrailers possition and customer service skills.
Bryan C.
Place rating: 5 Riverside, CA
Had my boat trailer completely re-done by these guys and came out great! They painted it, re-wired it, installed LED lights, new rollers, winch, tires and wheels, the whole 9 yards! I couldn’t recognize it anymore when I picked up and several months later it still looks great. Price was super reasonable and it only took about a week. Very pleasant experience and I will be going back soon to add trailer brakes I talked to Tommy about. HIGHLYRECCOMEND!
Pat N.
Place rating: 5 Riverside, CA
I have had good experience with this dealership… they have a variety of trailers in stock, and a knowledgeable staff. Tommy helped me out with the order of my custom built trailer… clear communication, and straight forward process. No complaints, and would recommend them.
Bryan B.
Place rating: 5 Huntington Beach, CA
Best service ever! Tommy has the best deals around he gave me exactly what I wanted for my trade in flat bed trailer and awesome price on a 30 enclosed racer. Tommy went above and beyond for our family ! Thanks to Carson trailer corona we now have the race trailer we need for our sand rail ! Thanks again.
Guy L.
Place rating: 1 Oceanside, CA
Been dealing with the manager TOMMY there for a couple of weeks about a 2011DV202 toy Hauler they have on the lot. The Trailer was the first on Carson made and does not appear in NADA. It has been on their lot since Jan. 2011. So its almost 3 years old. But TOMMY told me it had a 1 yr warranty on it. I had an enclosed trailer from Apache I wanted to trade in TOMMY offered me $ 3500 for it and told him I’d take it, then he backed out of the deal saying Carson wouldn’t let him buy it and Carson didn’t take trade I contacted LOREN at the dealership in Las vegas and he offered me $ 2500 as a trade in for the trailer and then told me that he had trained TOMMY and TOMMY had taken over his lots in Corona and Beaumont. So I recontacted TOMMY and without explanation he said he take the my trailer for $ 2500…So my response was… So you do take trade in, so give me the $ 3500 you originally offered me and he refused… This was his first SHADYACT. So back to the DV202… TOMMY told me the DV202 was a factory demo and he was told originally not to sell it… just take orders for it. Then Carson decided not to manufacture it and he was told to sell it…, The trailer has had all sorts of prices($ 22,950 to 19,995) on it but I was able to get them down to $ 16,500.00. Once they ad tax lic and their fee’s it’s $ 18,165.00. I offer them $ 17,500OTD… TOMMY refuses. ok so no deal… and I leave and go sell the apache. So I put my Apache on Craigslist and sold it in a week for $ 4500,00…just like I told them they would. I don’t mind the dealership making some profit on the deal, but I felt they were trying to screw me over big time and the private sale just proved that. So I get back ahold of TOMMY and reoffer him the $ 17, 500.00OTD…(this I over the phone) and again he refuses, says the $ 18,165.00 price is final and says, look dude, just buy the trailer. And wants a Credit Card over the phone for a deposit without any sales contract being written up… I tell him NO, write the sales contract up, include the warranty info and let’s do it for $ 18,000.00 flat and I will pay the entire amount on my VISA… the FULL $ 18,000.00 on my VISA. He agree’s which makes me think the kids retarded… he won’t do the deal before for $ 17,500 but is willing to take a Credit Card for the full amount… The Bak Charges the vendor for using a Credit Card and I also get Cash back on my VISA purchases… so it’s coming out pretty close to what it would have been as a cash deal at $ 17,500. Anyway, so TOMMY emails me a had written funky looking sales agreement that says CARSONONLYWARRANTS the FRAME and CHASSIS… WTF? Frames and chassis are NEVER a problem with Toy haulers its all the components that are in the toy hauler like the AC, heater, water pump, Microwave, oven, electrical system that need the warranty because that’s what goes on them… I question TOMMY on that and he says CARSONdoesn’t warranty that stuff on their OLDERTRAILERS… SHADYACT No. 2 so I told him he could stick his deal and the trailer and that’s that ! In dealing with this guy I felt I was dealing with a very dishonest guy, I don’t know that he is, but he sure was with me. And I will NEVER deal with CARSON or this guy again. Caveat Emptor(Buyer Beware) ! I stand behind every review I write, if you have any questions feel free to call. R. Guy Larsen, Esq. 7143318832 I
Darren T.
Place rating: 1 Yorba Linda, CA
I bought a 2012 single axel flatbed trailer and when I picked it up it had rust at the weld joints and the rear gate needed a couple of good kicks to get it open. When I was loading my UTV the next day, I noticed one of the new tires had separation cracks in the sidewall. I had to run over to a tire shop quickly and have it changed out so I could leave on time. Maybe I was expecting too much from a utility trailer, but this one appears to have really poor workmanship.