Coraopolis Collision and Repair Service

Brought my car in for an inspection something I dread. It took an hour maybe less and no repairs needed. The guys here are super friendly. Seem very trustworthy so if I need repairs I will sure use them.

I have been to many auto shops where i have accepted their poor treatment as «part of the business». I always assumed that all auto shops are the same– too busy (or maybe lazy) to care about the customer.
This shop has completely changed my auto repair expectations. The owner is attentive, and works on property. The mechanics are hard working intelligent people who take pride in their work.
This is not a sales driven business, this is a customer service driven business. I could not speak highly enough of Tom and his staff!
This is the only place in Pittsburgh you should take your car.

Being here only two years, some can feel my pain when you know you have to find a garage that will do the work, do it honestly, and not try to rake you over the coals for fixes that don’t really need to be done. It’s rather exhausting.
After reading the reviews here on Unilocal,I figured that this was the place to try… and I’m glad I did. I had three days to get my car inspected (I’m a procrastinator on it) and Tom was able to get me in. Happily, it passed! I had him check into another issue that I had noticed with the car. He took the time to explain to me what it was, what will need to be done, what would happen if it wouldn’t be done, but didn’t need to be done that day. He did give me a time frame of when it should be done and said that I should plan to budget for it in the next month or two. Who does that? What garage would tell you to budget instead of making it sound extreme that it had to be done yesterday?! It was great!
I cannot give enough appreciation to Tom and his staff and I’m happy to know that I can go to this place feeling confident that my car and I will be getting treated right, and done so honestly.
I would definitely recommend this place.
I meant to add-​they can be a little hard to find, but they are right across from the Thrift Store on 4^th Avenue. They also sell and rent cars. :)

UPDATED — PLEASE READ ALL THE WAY TO THE END!
Summary: I will never go here again.
Description: I used Unilocal to help me find a shop in the area that would do an alignment. This one had great ratings, specifically «honest» and «great service». so I figured I’d give it a go. I passed on going to my usual Sears in Robinson, which I’ve had great experiences with and never had issues, to try someone local and slightly cheaper (later find out it wasn’t cheaper). i called and spoke to a gentleman named Tom. I asked him for a verbal quote for my particular car. he was nice enough to give me a estimate over the phone for an alignment and I also mentioned that I needed the front two wheels balanced. I asked if I needed to make an appointment he said «yes, we’re booked today but we can get to it Thursday.» So, I dropped my car off Wednesday night and put the keys in the key drop slot. It took them 1.5 business days to do the work. I called Friday morning to confirm that he has the keys and the items that I wanted to be done. I called Friday at 7:45am and left a message; never returned my call. I called again at 10:45am and he said they were working on it. when he called me back at 2:30pm to advise me that my car was ready, the price had DOUBLED for the alignment. I asked what happened and he said they had to align all four wheels not just the front end. OK, I calmly asked why he didn’t warn me during the original call, or at least call me before they did the work, that the quote only included the front end. he had two opportunities to do so when I called plus he could’ve done a courtesy call when they realized that the car needed extra work. this is what he said…
Actual quote:
Tom — «since you’re upset about the price I’ll have the guys set the car back the way it was and you can have your original quote price»
Me — «Sir, I’m not upset about the price, I’m upset about the way it was handle.»
he then laughed, mumbled some things, then hung up on me. what highly rated auto service shop talks to their customers like this after asking why his/​her price doubled without warning? I was very calm and collected. all I asked for was an explanation and what I got was a child’s response and a dial tone. I’m a small business owner myself and I would never treat a customer like this even if they were screaming at me, which I was nowhere near that level… yet.
In conclusion, if you wish to be misinformed and treated like a step-​child then this is your place. However, if you prefer nice people willing to go out of their way to answer questions and satisfy the customer, then stay away from here. For the record, I drive a 2003 Honda civic Si, certainly not a high end car and I typically don’t complain about much. Sometimes it just pays to pay more.
Hope this helps you avoid a possible headache.
UPDATE: I chose not to remove the above review because I think it’s important to understand the entire story also to recognize that truly good businesses can resolve unpleasant issues. after discussions with the business owner we settled everything peacefully. he was apologetic, kind, and he explained the series of events that lead up to the phone call and why it went sour. As a gesture of goodwill he did give me a discount on the service. As I am still not pleased about the treatment, he definitely redeemed the integrity of the business, and we agreed that it was a misunderstanding/​miscommunication. although, I’ve definitely had better experiences, i believe this is a fair business managed by a morally upright guy.

Took our families 3 cars there for inspection. Shop is VERY HONEST on what actually needs done to keep our cars safe and legal, with no extra charges! No better shop in PA! Plus great customer service, they make you feel like family!

As an update to my original review, I needed some body work done on my car (very minor scratch and dent) and I went around for quotes. I was quoted 500+ dollars everywhere but here. I don’t know why I even bothered getting quotes. I should have gone straight to Coraopolis Collision! They fixed it quickly and for almost half the price of their competitors. They are great and I take my car there for everything. Can’t recommend them highly enough!

Not being from the area I was somewhat worried about getting my car serviced by local garages. The other reviews didn’t lie. Service on my end was a bit slow (only a state inspection and oil change took all day) but the customer service was fantastic. Would definitely recommend them for important jobs.

They are honest and charge fair prices for good quality work and they do not try to sell you crap you do not need done to your car. I would definitely recommend them to anyone.

I needed to replace my passenger side rear view mirror. I found a replacement on ebay for cheap and when it arrived I had to have it painted and installed. Using the reviews from Unilocal I called Coraoplis Collision & Repair Service. Thom gave me a quick reasonable estimate and told me to bring it by anytime. It took me less than 30 min to drive from Smifflin to their location. I dropped the mirror off for them to paint then I would bring my car back when it was ready and they would install it. The next day Thom called and told me the mirror was ready and that I could bring my car in and the guys would install it.
While the guys installed my mirror I had a great visit with Thom. When my car was finished I couldn’t believe how perfect the paint match was. The mirror looked great just like the original.
Thanks for the Unilocal that led me to Coraopolis Collision…

This shop is the best collision and repair place I have ever been to. They do provide great service at great prices. I have been back several times and continue to recommend them to others.

This is the shop you’re hoping to find if you’re looking on Unilocal for a good, honest mechanic.
A little difficult to spot from the street, but don’t let that deter you. NTB told me my car wouldn’t pass inspection without having over $ 1300 worth of work done — and oh, yeah, they also «recommend» changing the wiper blades, which they wouldn’t charge me to install. How generous! Because that estimate was so high, I wanted a second opinion. One of the best decisions I’ve ever made.
What my car actually needed was to have the resonator replaced, which cost $ 259. The owner didn’t charge me for the inspection, which he would have been completely within his rights to do. He also remembered my name, answered all my questions, and treated me with respect.
As others have noted, this is a father-​and-​son place. It’s what a shop like this is supposed to be. I’ll be going there from now on. I’d recommend them to anyone.

I try to fix my own car, but when you are on the road and you can’t figure out the first thing thats going wrong… I would give most Mechanics the «chaa ching» sound in their heads.
I found these guys on Unilocal and they were simply awesome and gave me real VIP service. Brought in Monday at 11pm and car was done and ready at 1pm.
They fixed what was needed. New plugs and some basic mainenance. Very low hourly charge.
Bill couldn’t have been any cheaper. Even at a dealorship what they did would have been easily another $ 200 just on how they charge.
Can’t believe it worked out this well for the situation I was in!

I have always had problems as a daughter of a single mother finding a trustworthy and good car place. This is it. I came upon Coraopolis Collision because of Unilocal and want to endorse them myself on Unilocal.I got my car inspected here and had excellent service. They were so helpful and I had to come back and get extra work done and they were very accommodating. Very much recommending!

I live over 300 miles away, and whenever I have needed collision and paint work I schedule to bring my car here. The quality of service is second-​to-​none, and the honesty, trustworthyness and politeness of the staff is a rare find.
Whenever work like this is needed, it’s usually a difficult and frustrating situation. Coraopolis C&R Service makes these moments easier. I respect hard-​working independent businesses like this, and fight for their stand against overpriced corporate mechanics that aren’t nearly as polite and thorough.

I needed an inspection so with a flip of my wrist I threw up my smart phone in hope of some quick answers as I was nomadically on the go in the Robinson area. To my surprise I spotted a collision center that seemed to have raving reviews via this website. I immediately sprung to action and quickly dialed the number listed. After several calls to Coraopolis Collision and Repair due to my flake like nature in not knowing what information one would need to preform an inspection on my car, I was all set.
I set the GPS for success and drove straight there. Then I kept driving. because to my surprise. for the life of me I couldn’t spot this apparent oasis of customer satisfaction. After several loop arounds and another phone call to my now pen pal like buddy at the Coraopolis Collision and Repair spotted the place and pulled in.
I waltz in and met the voice on the other end of the phone who proceeded to direct me on what I would be happening. During this time I somewhat zoned out due to the high number of photos that were plastered all over the walls as if a murder had taken place and these were the leads the detectives here retained.
I realized immediately this was a family owned business and they didn’t shy away from having their customers know it. The waiting room was nice and cozy with plenty of reading material to help kill time while they worked on my car.
The man who worked on my car was extremely informative and even showed me the damage done to my rotors aka my aggressive driving aka my bad driving results. I realized at this point I would be putting in a lot of trust into the mechanic since he seemed to know everything and I was only skilled at refilling its gas.
The overall process was efficient and the mechanics worked quicker than a Usain Bolt on a sugar high. The cost was a bit high but I realized it was mostly because I was paying for excellence and my past driving errors to be stitched up.
If anything they should put up more of a sign to make sure more people can spot this place since it was quite the treat. Either way, I will definitely be going back when needed.

I’m so used to getting ripped off by repair shops that I expect it. I’m also so used to bad or indifferent service that I expect it. I found Coraopolis Collision and Repair via Unilocal and thought for sure the two reviews had to be written by paid reviewers.
Nope.
I am now a fan.
It is the first time in my life (I’ve been a car owner for 25 years) that I’ve walked out of a repair shop feeling guilty for paying so little. I will describe my experience.
Monday:
Car is completely dead in my driveway. Call AAA. They ask where they should plan on towing the car. I tell them the local dealership where I always go. I call the dealership to give them a heads up. Dealership informs me that they can’t get me in, even for a simple battery swap, until Thursday. No suggested alternatives. I’m used to this.
I check Unilocal for repair shops near me. Coraopolis Collision and Repair pops up. 5 stars. Hmmm. Can’t be. I call. After one ring, a very friendly voice answers the phone. I tell him my situation. He says he’d be happy to take in the car and he could get started right away. AAA arrives. Turns out they could jump it. Either way, I wanted a new battery, and the car was due for a lot of other work (new tires, timing belt change, oil change, state inspection, etc.). So I drove it there.
I meet the friendly voice. It is the owner, Tom Kehoe. He not only takes the car and cheerfully tells me he can handle everything I need (including new tires… got four General Grabber HTS’ at the same price as
!), but offers to give me a ride to wherever I need to go! Seriously? Given that the job would take a few days, I needed to rent a car, so I waited in his nice waiting room (flat screen TV!) for my wife to take me to Enterprise.
Tuesday:
I check on the car. All is done but the inspection. The dead battery added a wrinkle that extended my car’s stay at the shop. I asked if he could get done by early afternoon on Wednesday so I wouldn’t get charged an extra day by Enterprise. He said, «I forgot to tell you, I could have rented you a car for $ 15/​day (to just cover his costs). Sorry about that!» Next time, I will be renting from Tom.
Wednesday:
My car wasn’t ready by my Enterprise rental cutoff time, but he personally met me at Enterprise with a nice car from his fleet that he let me use on the house until my car would be ready later that afternoon. He saved me $ 50 on another day’s rental. He called shortly thereafter saying my car was ready. He asked if there was anything else he could do. My radio was locked because of the loss of the battery. I needed to input a code from Honda (which I misplaced). Tom called the Honda dealership on my behalf and got the radio working again. He wrote the code in my owners’ manual in case I need it again. No charge for that service. Also, when I picked the car up, it was sparkling clean, inside and out.
The price was ridiculously low compared with what I’m used to. Especially considering the first class service. Don’t let the spartan-​looking building fool you. Coraopolis Collision and Repair is a top notch shop with white glove service.
Tom, if you read this, thanks again!!!

Thank You Coraopolis Collision!
These guys managed to save me hundreds of dollars and were very professional. I would definitely take my car there again. Very prompt service and in a world of mechanics that try and take you for a ride, these guys rise above the rest!