Right Choice Pools & Spas

RESPONSE TO MATT’S COMMENTS BELOW:
It’s interesting there is no comment about the $ 30k taken from a client, then abandoning the job and being fined by the DBPR. How did this play into Matt’s plans for «JUST TRYING TO SUCCEED?» And we never said he bankrupted a business. We stated the truth — that Matt has opened and closed 7 businesses in the past several years, with RCP just the latest endeavor.
If you choose to hire RCP, make sure the licensed contractor, Christopher Barrass, (Matt’s brother) is overseeing your project, as Matt is NOT A LICENSED CONTRACTOR.
Matt claims RCP has 800 clients and only a few that are unhappy (and the unhappy ones are «difficult» according to him).
Matt used the same exact arguments when he was at Nationwide Pools. Go to Rip Off Report, and do an advanced search with «Barrass» in the text, and you will see his responses which in part state:
«…we (NWP) only have fifteen complaints filed against us over the past thirty-​six (36) months. That is based on approximately nine hundred (900) jobs contracted over that same time frame of 36 months. **THAT IS LESS THAN 2% OF OUR CLIENTS NOT BEING SATISFIED, WHICH MEANS THAT APPROXIMATELY 98% OF OUR (NWP) CLIENTS ARE SATISFIED. In my humble opinion, I think that most corporations across America would be very happy with a 98% APPROVAL RATING.»
AGAIN — THIS COMPANY HAD SO MANY COMPLAINTS, THAT THE ATTORNEY GENERAL SHUT THEM DOWN FOR THEIR OUTRAGEOUS BEHAVIOR AND BREAKING LAWS! You would think from Matt’s comments they were an excellent company with a few «difficult» clients…
He also claims that Nationwide Pools was honest and ethical. His exact words that you will see are «I would also like to add that Nationwide Pools, Inc. is not a non-​profit organization so we are in business to make a fair profit, however we do so honestly and ethically as well as always abiding by any and all Florida State Laws.»
Looks like he was again lying then stating that the company was honest and ethical and abided by state laws.
Matt is so concerned about fake negative reviews he claims are written by competitors, yet I caught 2 of his sales reps pretending to be RCP customers and writing reviews. After we became clients of RCP, Joel Gaiten, a sales rep at RCP accidentally included us on an email he sent out pretending to be an RCP customer. Then sales rep Manuel Tuveri and his wife (posted as Lisa G.) posted positive reviews online, both under different user names and on the same sites, to artificially inflate the rating. Even if they had RCP construct a pool, posting reviews on the same site twice, just under different names making it look like they are 2 separate clients is misleading.
RCP claims they don’t use sub-​contractors. Go to ripoff report and see a complaint a sub-​contractor wrote, and Matt even responds to it, so you know it’s real. Other reviews mention the sub-​contractors as well.
I’ll let the customers search the court websites for the lawsuits in Palm Beach, Miami and Broward counties and the BBB complaints to make their own determination, and I encourage them to also compare RCP’s record against other pool companies that have been in business for much longer and have better track records.
Just as Matt offers to speak with anyone with concerns about the company, I am offering the same. Feel free to contact me and I’ll be happy to show that at no time did he try to work with us to reach an amicable solution. He only took thousands of dollars from us for work never done, then ignored our requests for an accounting of how our money had been spent. I can also put anyone in touch with other customers of RCP that had even worse experiences than we did. These are people who wrote reviews that Matt likes to say are fake. They aren’t.