Cosmeplast

I had a procedure done with Dr. Strasser, and although I can’t complain about the surgery, the staff in his office is just terrible. From the girl at the front desk to the main nurse, they really know how to kick someone when they are down. They showed zero sympathy and the nurse got annoyed with every additional question I asked. Mind you this was a major surgery, and there is a lot of follow up needed. Because I felt like I was being pushed out of the office during my follow up, I decided to call with my questions which made things that much worse and hung up in tears. I spoke to Elle who was extremely condescending and was talking to me like I should know what to expect. I’m not from a medical background, nor have I had major surgery before. I haven’t healed yet but as good as I thought this surgeon was, no medical staff should make a patient feel this way.