JK Linens

Since I have finally been able to call at the right time and not just get a recording, I was told that they are no longer accepting Sharing Spree vouchers. I understand that there was a problem with Sharing Spree, but I had tried multiple times to place this order before they stopped fulfilling those orders (I was told late February). I should have been able to order them immediately online as I tried to repeatedly, but it kept keeping me an error that the voucher code was invalid. They responded to my email and said to call, but their hours are pretty much exactly my work hours, so remembering to call and getting anything other than a message took awhile. I even left a message at one point that was never returned. Now they say to take it up with Sharing Spree and offer absolutely no solution.

I placed an order for Queen 1200 thread count sheets through AAA member deals. It arrived in a timely fashion and the sheets feel fantastic (almost Iike micro suede). Would definitely recommend their products to others and would like to buy more myself.

I used a Google Offer to purchase some of the JK Linens sheets as a gift. The order was received pretty quick and packed away.
Once the gift was given, the quality seemed to be pretty nice. The sheets are very soft and comfortable. The problem arose when putting the fitted sheet on the mattress. The elastic band snapped, first time trying to use the sheets.
The next day, I contact JK Linens to see if there was anything that could be done about this. They assured me this was an isolated incident and would get a replacement set sent out as soon as they had my size/​color back in.
I waited a few weeks and contacted them again, following up as to where my replacements were. The person replying to my emails had no clue who I was, what the issue was or that replacements were supposed to be sent. I re-​explained the issue and was told to contact UPS, as the tracking number showed the package was delivered. No kidding? I HAVE THE SHEETS! Once I re-​re-​explained their sheets are of low quality and «broke» first time they were used, they apologized for misunderstanding and promised me replacements would be sent out the next week. A couple weeks later, giving plenty of time for shipping, I contacted them again, and was once again given assurances that a replacement would be sent out next week.
Now, they have stopped replying to my emails and I still have a bum set of sheets.
Do not risk ordering from JK Linens, unless you would like a headache.

I placed an order through AAA member deals for a set of bedsheets from JK Linens. The order was placed on February 13^th and it is now February 28^th. I was previously told via email, by «VC,» that I would receive an email shipping confirmation once the item shipped. I have yet to receive a shipping confirmation or my purchased product. I contacted «VC» on February 26^th regarding my missing product. It’s been 2 days and I have not heard back from this person. (Quite unprofessional in my opinion.) I would advise against purchasing from this site or a third party site, no matter how sweet the deal looks.

Bad initial experience or not, I’m a person who will readily admit when they were wrong. Call it holiday spirit, but I’m re-​rating this company and cutting them some slack for being overwhelmed with deal site purchasers.
While it’s true that I wasn’t answered after several attempts at contacting JK Linens via their website, they DID reach out after my initial review here on Unilocal.I felt it was important to note that I did witness good, personal customer service after all and when I attached my deal voucher as a PDF to an email, I received a tracking number for my sheet set within a few days.
My sheets arrived last week and I was pleased to discover my friends were right! The quality is superb and I’m excited to finally have them.

This company would never return E Mails or phone calls after not delivering their sheets. Finally had to charge back my order.

Be aware all — this company is a scam. They ran an offer with Google Offers and several people, including me, never received the items we paid for (unfortunately, Google Offers doens’t give refunds even though Groupon and LivingSocial do, but that’s another review.) After months of not getting the item, I finally reached someone at the office and they said there was a tracking number and gave itt o me, but when I tracked it, it said the package had not been picked up by UPS yet. After several calls and emails, eventually the business stopped responding and the voice mailbox is now full. I don’t know whether they were legitimate and the Google scam did them in or what, but I would be extremely careful about ordering from them.