Splash Expresscare

My car was damaged in their best wash ($ 18) at the time of the accident I had a damage report that was signed by the employee on duty to affirm my car was damaged in the wash. I have called the store many times, the store never called me back, visited multiple times as they told me to, never made any progress, I was finally able to talk to the local manager «Shea» who lied to me multiple times and was of no help. I called their main office in little rock and talked to their Vice President of operations Jesse Rodrigues who made a appointment to see me the next day, he was a no show. And since has avoided all contact with me Best I got is they offered to refund me for my wash.
I work with a construction crew that operates mostly in the heights building and remodeling the most expensive houses in little rock, when my car was damaged I was showing my favorite wash to my boss as he just bought a new bmw, needless to say I or anyone else on my good sized crew will not be using splash car washes or recommending them.

When I went to get the full service wash yesterday, I was greeted by a human rather than a machine. Informed they were under new management, my full service wash had jumped to $ 36.98 from about 25 bucks. I told them that I needed the wash but for that amount it would be my last one there.
My main reason to get it done was to include wiping the inside of the windshield and I still had to do it myself when I got home to get the smudges off. For that price I would expect a near-​perfect experience. Not really close.
I guess it’s back to doing it myself.