JCPenney

Went last minute to JC Penny’s to get clothes for a wedding. Meet a wonderful and friendly salesperson named Chelsea (I think). I wished all of JCP employees were like her. Thank you

This review is for the Sephora store located inside this JCP.
I was in a rush today, and needed to get in and get out with some makeup. The product I needed was conveniently located on an end cap, so I swooped in and grabbed my shade.
The girls behind the register seemed more interested in their conversation than helping customers. (There were several in the store.) Nonetheless, they attended to me promptly, I was out quickly, and I even scored my Beauty Insider birthday gift.
The store was clean and neat, and I was given good service. Thanks, Sephora!

This is a nice store. They are apparently in the midst of some renovation as there were parts of the store that were not stocked with anything but empty shelves. The pricing is reasonable, the store is clean and bright, and the staff knows where things are.

After the recent facelift I have been pleasantly surprised by JCPenny. I was able to get my partner a Swarovski Crystal necklace at a very good price. The staff member at the jewelry counter was pleasant and very helpful. I have also noticed that the store looks cleaner and the prices seem lower. Great job JCPenny! I will stop by again!

Usually, JC Pennys isn’t my store of choice. However, the buyer for this new one by my house must be a stud because they’ve got a great selection! I’ve recently bought beige platform pumps, numerous Christmas presents, lingerie, jewelry (which they’re always having sales on)…it’s your one-​stop-​Conroe-​shop! Short of like a Kohls — if you don’t feel like crossing the freeway :)

What a difference a couple years can make!!! I am not easily impressed, particularly considering I don’t generally like full retail shopping, but JCP has hit a home run!
I can’t get over the transformation. The moment you walk inside you feel like it’s an entirely different store. More refined, more highend, more spacious, yet one look at the prices and you will be relieved to know that you aren’t sacrificing your entire bank account for one item.
The addition of Sephora was an intelligent and strategic move several years ago, but initially it wasn’t enough of a draw because the quality of the clothing and brands still left much to be desired.
My recent excursion here proved to be delightfully surprising. Bisou Bisou, Nicole Miller, Mango GET Outta here JCP!!! Did you fire your previous buyers and replace them with savvy new ones?
Normally these designers are only in finer departments stores, but not anymore. It looks like the fashion industry led by Target is now mainstreaming their products. Smart move for larger brand access and recognition by the vast majority that can’t afford $ 1000 T-​shirts. ha!
I am so glad JCP finally gets that it’s not enough to have a pretty package. You also have to deliver the goods and deliver them you do! I am even happier to report that I hit JCP during one of their storewide sales and walked out of there with some incredible deals and super cute stuff!
Well done — You have stepped up your game, improved your offerings, and now have top notch customer service. I will be back!