Fabric Essentials

I am doing a Block of the Month (BOM) program with them through the mail. I am about halfway through it and I am thoroughly impressed with this shop. The program organization is very well thought out and executed. I feel I am receiving the same level of attention and service that I would if I were actually in the store.
For all the BOM programs, the shop prepares a cutting guide for each month’s kit so you know they have reviewed the pattern in detail before their customers have ever seen it. Second, they cut your whole kit at the beginning of your program so there’s never a delay in the middle of things. I know that the remaining months of my BOM are cut, labeled and ready to be shipped to me so I will receive them on time. In addition, cutting the whole quilt at one time means the dye lots of the fabric match. Third, their BOM programs include a boo-​boo bundle. Mistakes happen and I appreciate having that little insurance. Fourth, their BOMs include coordinated backing. I don’t particularly enjoy figuring out what to put on the back of a quilt so not having to think about that is a big plus to me.
I also appreciate that they are very flexible in how they ship the kits. Since they’ve cut everything ahead of time, they can send the kits two at a time, three at a time, all at once, whatever you want, whenever you want. You’re not limited to whatever a shop has decided to do — one kit per month being a typical program (hence the name). In my case, I am getting three blocks at a time every three months. It has worked very well for me and has also saved a bundle on postage. After I placed my order (online), the shop owner called me later to go over the details and tailor the program to what would work best for me. She was very friendly, very clearly knew her business, and I felt valued as a customer and quilter.
This is the kind of experience I want to have with a quilt shop and I will definitely be doing more business with Fabric Essentials.