Mccaulou’s Department Stores

Bad:
Rude rude rude! One lady was super sweet, but the next was snippy, short and rude!!!
High prices.
Good:
Cute children’s clothes but not competitive prices. Gift wrapping on items $ 15+ is good.

The people who work at this location are RUDE! The customer service is terrible. I’ve experienced several times where nobody is around to help, you ring the bell at the counter nobody comes, find the manager and they make you feel stupid.
Today though I had a terrible experience. I thought the store opened at 9. I arrived at 9:57 and one of the girls that works in the teen department was standing in the doorway. She said «we don’t open until 10.» I said okay. Then an older woman came and locked the door (weird). I stood there until 10:01. Two employees were just standing by the door chatting. At 1003 I left as they were still standing there chatting and still hadn’t opened the doors. Shame on you for being so rude.

The young woman in men’s department yesterday was terrible. She just stared at us while we tried finding sizes. Stared at us while my son waited for a dressing room. Was on floor with backpack and we had to ask to purchase our items. And made no effort when asked if other sizes were available. Unprofessional doesn’t begin to describe her. We won’t be back.

First off the prices are way too high. And to make it worse they have a even higher price on the tag and draw a red line through it and write a lower price, and the lower price is still too high. This is policy there.
The employees are specifically told not to talk to customers, and that means they wont go up to you and ask you if you need any help.
This is all thanks to the poor choice of the manager Susan, who clearly has no idea how to run a department store much less manage her employees.

I agree with Tonia, good for decently-​priced stuff. Some of it seems a little tacky… salesgal in the teens section did not say a single word to me and looked mad as all get up that I was dropping over $ 100 at her place of work… hmm…
They have Uggs and basics, but I wouldn’t go here for anything special.

This is a great place for semi-​trendy teenage girl clothes and younger girl clothes down to toddlers/​babies. When I was a young girl and saw something in Seventeen magazine, McCalulou’s was sure to have it. You can get really good stuff on their sale racks, too. Especially for men and kids. If you are an adult woman, this is not the place to shop unless you want to look like a woman of a certain age, but I have gotten the occasional nice pair of pants or jacket. And they carry all kinds of knick knacks and tchochkes if you need a gift but again, try to wait until stuff gets marked down.