Green N’ Clean Carpet Care

Shady business practices and poor results. I almost asked the guy to leave and now regret not doing so. I found Green N’ Clean in the ValPak coupon mailer. I called them to discuss price because their $ 49.95 offer seemed too good to be true. The man on the phone assured me that this was the price and that there were no hidden fees. When the worker showed up to do the work the price more than TRIPLED. Total bait and switch. The guy argued with me about this and had no listening skills whatsoever. I told him that I could see that his tripled price was a fair value but that I didn’t like being lied to on the phone. I would rather know what I need to pay ahead of time so that I can budget for it. He tried to tell me that his boss didn’t tell me on the phone what he did. And he even asked «So, you’re saying that you would have agreed to have me come out to your home if we had told you on the phone it would cost $ 163?» thus proving that they *are* knowingly lying just to try to get in your door. I finally told the guy I would pay the price and didn’t want to talk about it anymore, but he refused to let it go. He continued to argue with me, trying to convince me that I should be happy. Then the work actually began. It was supposed to take «1 hour» to complete but it actually took close to 2.5 hours. I didn’t mind this so much, though, because I felt it meant he was doing a thorough job. They advertise a drying time of 1 – 2 hours. The worker told me, however, that I was getting a «deep cleaning» that would actually take 1.5 DAYS to dry. Ugh! Well, it took 3.5 DAYS before it didn’t feel wet. They also advertise «no sticky soaps». Total BS! Our floors felt sticky for 3 WEEKS after this cleaning. The soap residue stuck to the bottom of our feet and attracted hair and fuzz. YUCK! The floors did *look* cleaner after he was done. I had 2 bad stains from my kiddos. 1 came out all the way. The other came out 90% at first but then returned to about 50% within a few days. All in all this company really sucked! Next time I will check Unilocal instead of being lured in by a coupon. Good companies don’t need coupons. Green N’ Clean must make most of their revenue from unsuspecting first time customers who are excited about a good deal… that they never get. =(

DO NOT HIRE THIS COMPANY!!!
I don’t know who Jennifer L. is but she is NOT reviewing the same company that came to clean my carpets. Their coupon is a TOTAL SCAM stating that they use a non-​toxic, quick drying, high extraction process which takes out all stains. First, the technician gets hot water from your sink to put in their not-​so – new equipment. That should have been the sign to have him stop. Before the work began, he slurred over some funny numbers and came up with an estimate over twice the coupon price. I cut the job area in half immediately, but I needed my carpet cleaned that day and dry by that night. They had stated a 1 to 2 hour drying time. Even after calling the phone number to verify the process and dry time – THEY LIED. MY CARPET WAS NOT DRY 24 HOURS LATER!!!

Oh why oh why did I not look at Unilocal first!?! You’ve heard it all before but I really feel like I need to add my two cents.
DO NOT USE THIS CARPET CLEANING SERVICE.
The coupon is a scam. The guy who did the work was nice enough but he mumbled through the discussion of what was being done and next thing I know, I’m paying $ 131 instead of $ 50. It wasn’t until I had to pay that I was told that it was cash or check only. When I said something the guy shrugged it off as if to say not my problem.
AND my carpets are still not fully dry 8 hours later — while the windows and doors are open and running fans. I was told it was going to be 2 — 4 hours.
AND the smell of the cleaning fluid is so strong that I question just how ‘green’ it is. My husband came home and got an instant migraine.
Yes, the carpet is clean but I will do it myself next time. Please, do not give this company your money.

BAD — WEIRD experience.
The price quoted was over 2xs as much as the coupon, the coupon is a total scam!!! The company also charges 5% extra with credit cards — what??? What company does that in this day and age!!! The employee had terrible people skills, and basically did not even care that he is charging 2xs as much, but in ALL fairness to him — who could be happy with a job like that? He probably meets unhappy people all day long in every house he goes into when there is such a scam with the coupon! He was Not a happy camper. Why does the owners set it up with a coupon this way, and then automatically charge folks so much more? Leaves everyone unhappy and dissappointed. We were all set to get our carpets cleaned, furnitured moved and everything, and after seeing some tough spots in the hall, the worker actually encouraged us to go with someone else, and he even called another company for us, and then left — weird or what??? Carpets are still not cleaned and out of town company is on the way… big bummer.

These guys are great and I do not know why there are so many bad reviews!
I have a baby boy who started crawling recently and in the past, there have been many messes as a result of people not taking their shoes off and kid damage:) I called Green N’ Clean bc I needed to clean the carpets and make them sanitary for my little son to crawl on.
My little one showed signs of crawling so I called these guys and asked them if they could clean the carpets before my little guy took off all over the floor. They came out within the next 15 minutes and cleaned my carpets and they smelled great and looked great. They had a great price and sure enough, my sweet angel started crawling days later. Just in time. I recommend this company, all the way! The gentleman named Or was very cordial and nice. I love these guys and you all should try them!

One star just because I have to rate it to review. We got the coupon in Valpack and decided to give them a try. It seemed all good until the day of the cleaning when they still hadn’t shown up in the 2 hour time frame they had given us! We called only to find out they had NO idea why no one had come and would call us back in a few minutes to update us. Waited 10 minutes and no phone call, so we called back and cancelled. Lesson learned — always vet a company on Unilocal before you call.

The WORST ever. He came out 8÷9÷2013, complete jerk. I had to tell him to leave.
I even have pictures & lic. plate # XXXX177

They would not honor their advertised special. Instead, they tried to charge three times the amount! Methinks not.

So nice to see that these bozos are still ripping people off. Val-​Pak just wants money, so they’re not going to do anything about it. The B.B.B. has been notified of their practices, so I hope that they’ve taken action.

OMG!!! What a racket!!! They send out coupons in the Value-​pac and then will not honor them. I had a coupon for $ 49.95 for 3 rooms. Holiday Special!!! I only needed 2 rooms and a hallway. I was 40sq ft under the 300sq ft limit. Of course he said I needed the pre-​treatment and conditioning which was .25 and .30 per sq ft. So the total was $ 195. I said «no» I want the «holiday Special» no extra’s. Then the price was $ 161. I still said «no» then the price was $ 120… I still said «no» I want the «Holiday Special» no extras. He refused to do it!!! He would not honor the coupon. This company has no intention of cleaning anyone’s carpet for the coupon price!!! Not to mention, He was VERY RUDE!!! Argumentitive when I wouldn’t agree!!! NEVER AGAIN!!!
BEWARE!!! BAD BUSINESS PRACTICES FROM THIS COMPANY!!!

Don’t be fooled by the «courtesy call.» They delayed 1 hour and were arrogant on the phone. I canceled. Scheduled 1month in advance. The day before service, I confirmed and was told «we will be a little late, maybe twenty minutes.» An hour later, they called to say, «You mean you still want your carpets cleaned?» Not by you, me thinks not!
Don’t waste your time (a lot of time) waiting because they will be late if they show at all.
Travesty.

Stay away! I received a coupon in the mail for $ 89 for 5 rooms. After changing arrival times twice, the rep came in and measured the rooms that needed to be cleaned, and came up with approximately 600 sq ft.
After adding in a bevy of additional charges, none of which sounded legitimate, I was quoted a total of $ 500 to clean 5 small rooms!
Needless to say, I declined their gracious offer. I’ve had my place cleaned previously for $ 125, so doing some simple math tells me that they are 4x more expensive than other local providers.

We’ve used these guys two years in a row to clean our carpet. Mainly because they advertise in monthly coupons I get and have a deal, and because they advertise environmentally friendly cleaning.
I have no idea if the cleaner they do use is better for the environment or not than a standard carpet cleaner. I’ll take that at face value.
However, these guys are pretty pricey. I remember thinking it was a bit on the expensive side the first time, but I was willing to take the extra cost for the environment. The second time around for the same areas, it seems like their prices went up a good 20%? I don’t keep close records so can’t be sure, but it really seemed excessive.
The job they do seems reasonable. We have some stains that absolutely refuse to come out, but they warned us about those and I didn’t expect them to budge anyhow.
Not sure if I will use them again due to the price. Then again, their prices may be inline with other cleaning services. Next time around, I’ll make sure to shop around.

This company really knows how to communicate. From the first call, reminder follow up call, and «I will be at your house in a few minutes call.» This company was right on communication.
Also, Iddo and Dan were great! They let me know a bunch of options and prices without a bunch of pressure. I would definitely use their service again!!!

This carpet has withstood 20 plus years of use and abuse (we just moved here 2 years ago). Landlord won’t change it.
Initially I was very skeptical that any noticeable change would be made. Mainly due to other reviews.
Iddo and his assistant (very nice guy) did an amazing job! He explained to me beforehand, some stains won’t come off (understandably so!) some of those have been there for more then 20 years. Expectations were set well.
My only criteria being «bring your A-​game, and do your best.»
Upon removal of a couple gallons’ worth of death n’ destruction from the area, I had to do several double-​takes; it was as if I had just moved in.
I commit to maintaining this level of freshness (!!), and I will certainly enlist the Green N’ Clean again.
Note to other reviewers and readers:
First, I have been Unilocaling for a long time, and this is not a fake review!
Second, BE reasonable People! You want a perfect carpet, get a new one! This guys do really try their best.

ZERO STARS!!!
OMG I wish I had read the reviews before having to find out for myself… luckily I told Ray to leave my house and never had to pay for what was sure to be terrible service.
First of all, I got the coupon from ValPak (I guess any company can send out coupons indicating they’re legit). I wanted the $ 49.95 service for a very small area … I thought way less than the 300 sq ft the deal covered.
So, I made the appt for 8−10am because I had to leave for work at 9:45am. I was told 2 times that I was the first appt of the day and it would be in the earlier part of the hour. I received a call at 9:21 from Ray (a blocked number mind you) saying he’d be here probably in 20 minutes Another call at 9:52 saying another 15 minutes. I told him, ‘it’s a good thing I called in sick today, otherwise I wouldn’t have been here!‘
So, he finally shows up at 10:15 with an attitude as soon as he walked in my door. I immediately did not trust him. I showed him the spots to be cleaned. He immediately pointed out the trouble spots are not covered under basic cleaning… I said «I don’t recall anything on the coupon about „basic cleaning’“ … he responded in a snarky tone „it’s there. just keep reading…’. then pointed out the conditioning treatment clause.
So, he measured the spaces and it added up to 337sqft (doubtful) and was going to be $ 90. I was hip to his game.
I suddenly felt unsafe as I told him no deal. I said „you were late…“ and he interrupted me saying „well you didn’t go to work, so what does it matter?“ I was dumbfounded, naturally. Then he yelled „something came up that made me late. Do you know what happened to me this morning? Well do you?!“ Of course I said no… and what? SERIOUSLY RAY???
I responded “ … oh my God, leave»
I felt he took a very disturbing stand in my home, and I’m alone there…‘
He offered me 10% off for being late… no way!!!
DO NOT USE THIS SERVICE!!!

I was very impressed with Green N’ Clean Carpet Care’s work. They showed up to help me out with one of my clients, a homebound, low-​income lady in her 80s with an old carpet that was sorely in need of cleaning. We used a coupon from ValPak and I was so happy with the cleaning they did on this carpet that probably hasn’t been cleaned for over 20 years. It was a day and night difference. I kept apologizing for the carpet’s condition and David was so gracious about it and was very kind. I really appreciated his customer service and his work ethic. His helper was a hard worker and did a great job on the carpet. The woman on the phone who scheduled me was very kind and customer service oriented as well. I was pleased with the whole process and I will use them again. I HIGHLY recommend their services.
I can’t understand all of these bad reviews on this site. People don’t understand how difficult it is to get a carpet very clean, especially when the pad below has years of staining under it as well. Plus putting carpet fresh powder on carpets ruins them too, it doesn’t all get vacuumed up and then just has dirt attach to it and then it becomes ground into the carpet, making it dirtier.

I got their coupon in the valpak pack in the mail so i called them to schedule a time. The woman i spoke to was unprofessional. When i asked her about pricing and was trying to let her know i had the coupon she told me someone would call me on sunday to confirm the time and price etc. (my appt was monday between 1 – 3)
I gave them two numbers to call and on sunday they didnt call at all, no voicemails, missed calls, nothing.
when my gusband called them monday morning to make sure they were coming they said they already called and confirmed with me on Sunday!
After reading the Unilocal reviews i decided to not take my chances.
I called to cancel my appt telling the lady i was unhappy with them not confining and with their reviews.
She told me that she personally spoke with ME sunday!!! I don’t think I’m crazy! And after i again told her that i would like to cancel, she said WHATEVER! And hung up… Went to sears and gad it dobe for $ 100 no hassle!

I wish I had seen his review before I hired him.
I called this company to clean my vacant rental lace. The lady who answered the phone said the owner will come and give me the estimation. So the day of the appointment the man who claimed to be the owner called me and said I can’t find your address but will be there in 20
Minutes. I told him i will be there in 10 minutes late to meet him and he gave me attitude over the phone even before we meet him.
This rude guy claim his name is Ray, gave me the estimate price $ 527 for 907 sq feet carpet. The estimate price was beyond the coupon he advertised at Valpack. He said the $ 89 only cover 400 sq feet service.
I said NO I won’t pay that Much and he starts having another attitude he said if I” know that you were not sure to use the service I will not going to come” Seriously this guy has no manner and his attitude do not reflect good costumer service a salesman should offer. He did not realize people can shop around to ask for estimation and at the end choose the service they want.
This rude man is not happy because I already giving signal I won’t use him. He started to push and plays with his fake numbers.
He again nagged that should not come here if he knew I am not serious doing the business with him. Seriously I was afraid of him because of his nagging.
I felt like he pushed me to sign the invoice so it was a threat if i not sign his estimation invoice. In my mind I was thinking if I don’t sign he will asking for money to cover for his trip.
So the heck even when my friend said not to use the service from this awful man, I told him take it for $ 300 or leave it. I just want to get over everything and keeps him out of my sight. Gives what this awful man wants and moves on with my day.
The impolite guy accept my offer to do the job for $ 300 but he kept on and on telling me he is not guarantee with the money I paid he will take away the stained on the carpet. He even dare to add noted on his invoice saying carpet is really really dirty. Just like he kept on and on saying he isn’t the magician and if I want to have a brand new carpet I should change the whole carpet duh!
I left the premises and 40 min later he called me said his work is done. Me and my friend was not surprised if this awful guy did the job quick and dirty job. The whole process negotiation for the price and his nagging took longer than his time cleaning my carpet. Btw I believed he did not even do the job himself. He came with his employee a Latino man who did the vacuuming and do the hard work.
I inspected the carpet and I saw some stained still there and I don’t want to say anything because before I open my mouth he said I am not a magician I told you I can’t not give you brand new carpet. Duh!!!
I gave him the check and he said «are you Pilipino? I said no. He even asked me how much do I rent the place out. I asked him back where are you from and he said, he is from Israel. If I asked that early before he gave me the estimate that could change the whole story.

I totally agree with the other reviewers on here! The cleaning fellow walked in and right away said he couldn’t get the carpets clean with the «basic clean» coupon price which was $ 89.00 with a coupon that shows dirty carpets and then clean carpets before and after shots that looked worse than my carpets.
So he told me it would cost me $ 240.00 to get them totally cleaned. Its how they operate — do not use them unless you want to pay more than double. My carpets were cleaned 4 months ago and I was just getting them cleaned because I am having guests but they don’t even have any stains. Ridiculous. I would give them zero stars if that was a rating. I am never using this company again! I am going to report them to the better business bureau for false advertising and hassling since he still argued with me that I don’t know what I’m talking about when I said he should get them cleaned like the coupon said and showed.