Elegantouch

Do not buy furniture here, unless you can see it on the floor and you are sure you like it. They courted me vigorously and I bought an extremely expensive wall unit (with lots of pieces). I had friends with me on several occasions who are great with color and design. They all helped me pick a color from the samples. Everyone agreed it was the perfect color. Guess what? The color on the furniture was not at all the color on the sample and the response I got from them was — too bad, you assumed all the risk here. When I first saw the finished piece in the showroom I should have sent it back then and there but I let them talk me into having it delivered with their assurance that it would be the right color when it got into my house. Wrong! On the delivery date it was clear it was not the right color and they refused to do anything about it. The owner said he would give me a couple hundred dollars to «make me happy» (and make me go away, let’s be honest) but the only thing that would make me happy was for them to remake the piece altogether using a current, instock color from the factory rather than purchased based on their incorrect and outdated color samples. They flat out refused and my Visa card supported the business owner saying their literature said clearly that «color variations were normal». Considering what I paid, methinks not. Buyer beware, do not buy here!