County Lock and Key

County Lock is still 5 stars in my book. I’ve used them several more times and they’ve exceeded my expectations every time.

I work in the security business, typically the General Contractor takes care of the locks, when I need to do it, I bring the locks over to County and they take care of it. Excellent work, keep it up!

I called County Lock & Key, also in Concord. I was told the cost to pick or drill the lock hitch lock on my truck would range from $ 25.00 to $ 45.00 regardless of whether or not I purchased a lock from them. I did not mention mention my experience with Rex Lock (see Below). I drove straight over to County Lock and I timed how long removing the lock would take. The technician spent 5 minutes trying to pick the lock and then told me he would have to drill it. It took another 10 minutes to drill and remove the lock. He charged me $ 35.00! Very reasonable!
From now on I will go to County Lock & Safe, no lies and no bait and switch.
Beware of Rex Lock & Safe — Bait and Switch…
Earlier the same day I called Rex Lock & Safe to see how much it would cost to pick or drill the lock on my trailer hitch. The woman that answered the phone said there would be no charge for picking or drilling the lock if I purchased a new lock from them. I arrived at Rex Lock 20 minutes later and told her I was the fellow who called. She sent a technician out to the parking lot with me to look at the lock. He said he might be able to pick the lock but that he would probably have to drill the lock. He said in either case it would take about an hour to do the work and that I would be charged $ 90.00 labor for removing the lock — regardless of wether or not I purchased a lock from them. I told him that the woman on the phone told me there would be no charge for labor if I purchased the replacement lock from them. He told me she did not know what she was talking about and that it would take him about an hour to do the work in the hot sun (it was 75 degrees). I told him that Rex Lock was engaging in bait and switch tactics and that I would never use them in the future as I could no longer trust what they say.
Then I called County Lock & Key and received an honest quote and followed through with great service.

Quick & easy they get the job done with reasonable prices
I would recommend them anytime.
Amazing service guys

I went here to get a lock re-​keyed on a Saturday, and was able to get there before they closed. The man who re-​keyed the lock for me had it done in less than 10 minutes. Thank you.

Quick, friendly and professional and one of the few locksmiths around with an actual shop.

All the best a small business has to offer. They are incredibly friendly, affordable, fast, and most importantly… they get it done right the first time!

I don’t bother to take my key duplication work to any other place now except County Lock and Key. I’ve taken them bent and extremely worn keys for both home and auto. They copy them right first time every time. Sure, you can take your keys to the local hardware store and they’ll duplicate them for a buck, but they may or may not work in the lock. These folks have the ace machines to do the job, PLUS they have the experience to deal with problem keys. They have tools to tweek the copies to make them work.

We use county lock and key for everything. Very quick service, Efficient, profesional, and Honest. I would never consider a different lock smith. They do all of homes, and our business. All companies should take note from them, they do a great job.

I needed 4 locks re-​keyed for a new home I puchased. I called 2 other locksmiths in the area and County Lock and Key quoted the best price. I called and told them my availability and we agreed on a time. They said they would call me prior to coming to the home. We met at the home at the same time. It took about 30 mins to get the job done. I would recommend this business to anyone that needs locks re-​keyed.

This place does it right the first time. I go there whenever the nonprofit organization I work for needs new keys. They’ve been able to accommodate everything — our funky keys that nowhere else could do – and get it right the first time. Another staff member took a key to be copied at OSH and after 3 attempts, still couldn’t get the key to work. I took the key to County Lock & Key and they got it right the first time. The team knows what they’re doing and they do it so well.