Contra Costa Imaging Center

I have EXTREME claustrophobia and anxiety. That being said, I’ve had to have multiple MRIs for a medical condition.
My first MRI was SO scary at first (I was hyperventilating and freaking out the night before and especially when I went in the room and saw the machine — crying, sweating, hyperventilating), but Curtis (AWESOME TECHNICIAN) calmed me down and waited until I was ready to go through with the procedure. He got me calmed down to the point where I was back to «normal» again and sleepy when the exam was finished (when you get an MRI, it’s nice and cool in there at first, but at the end, it gets really warm, which surprised me a little, but no biggie). He even showed me what it would look like by using my wonderful, supportive husband as an example.
I always get the last appointment of the day when I have to get an MRI done because they are able to take their time with me, and they are very patient with me and my anxiety/​panic attacks when I see the machine.
Curtis even put up with listening to the «Wicked» soundtrack (musical) for my first two MRIs. The last one, I treated him and myself to a good ol’ Bruno Mars CD — «Unorthodox Jukebox». I have him a HUGE hug afterward. With each MRI, it got easier and easier to tolerate. Kim, an intern working with Curtis, was also extremely kind, gentle and patient with me through my last two MRI scans. They put a cloth over my eyes (so I wouldn’t even have to see the machine)(and they did this before I even entered the room with the MRI machine), and headphones in with my music to make the experience as comfortable as possible. Nikki, the front desk nurse, is a lovely, patient lady and sometimes they all even stayed a little later if I wasn’t ready to do the test yet. Needless to say, Curtis, Kim, and Nikki are the DREAM TEAM when it comes to Medical Imaging. Thank you all for being so kind and patient with me through all my visits with you!

I have had nothing but excellent interactions with the staff of CCIC, who have shown nothing but professionalism and a desire to help throughout. Maureen and Rosalinde both went the extra mile in getting me into their office for an MRI on relatively short notice. The check-​in secretary (I wish I remembered her name) and the radiographer were quick and efficient, doing their best and succeeding at making me comfortable for the MRI. The radiographer (Adriana) kept me up to date as to how much longer everything was going to take throughout the scan, making it far more tolerable than it would’ve been otherwise.
When my podiatrist’s office continued its trend of dropping the ball with doctor’s results (and asking ME to do their job for them of getting stuff in its proper place!), they instantly came through with no issues.
If you have to go through having an MRI or a CT, this is the place to do it.