Chase Bank

Concord, United States

3.4

Open now

14 reviews

Contacts

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Telephone:
+1 925-682-5501
Website:
chase.com
Address:
2097 Salvio St, Concord, CA, 94520
Nearby public transportation stops & stations:
0.4 miConcord
1.9 miNorth Concord/Martinez
2 miNorth Concord
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Today

Today 9:00 am – 6:00 pm
Open now
Local time (Concord) 16:08 Tuesday, 3 June 2025

Business hours

Monday –
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – 4:00 pm
Sunday –

Description

Specialties

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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14 reviews of Chase Bank

No registration required
Place rating: 5
Concord, CA
Wait time to meet a teller (at a table) was kind of long, but Bolor was friendly and answered a ton of questions we had.
Place rating: 3
Oakland, CA
Chase was an afterthought. saw them when i exited Cream.
quick in and out transaction in late afternoon. no lines.
3 times cuz parking in this area is nearly impossible. did a U turn to park almost nearby them. not sure turn was legal. glad no patrol officer was present to render me his opinion.
service: 4 stars.
Place rating: 1
Pleasant Hill, CA
They are a joke. Dont take cash deposits. Make you go waste even more money just to get a money order to make the deposir
Place rating: 1
Walnut Creek, CA
I have come in here plenty of times especially since I’m a Chase customer. I’ve never had a problem with Chase itself but one of the tellers is really rude. I come in here to get some change quite often but I’ve never had a problem doing it at other banks, they are always happy to do it for me. But this teller always gives me looks and tells me she cant give me change next time if I don’t have my card with me, saying that she has to keep track of how many times I get change on my account. Wait what? I’ve never had that happen and maybe it’s a new thing, but she could’ve gone about it in a nicer way.
Place rating: 4
San Francisco, CA
They greeter is really friendly. Good. Customer service and plenty or tellers.
Place rating: 4
Oakland, CA
This is the only Chase bank I have been to where they have a greeter. He /​She is always very nice and is willing to guide you to whatever department you need.
Place rating: 5
Concord, CA
I decided to open an account here since I cash a lot of checks here and have to pay every time. The customer service here was great and I love all the features this bank has to offer.
Place rating: 4
Petaluma, CA
It’s a bank and it gave me cash, and it’s not bank of America or wells Fargo (they can go suck it), so thanks Chase, for not sucking it!
Place rating: 4
San Francisco, CA
good location, and while parking could be a hassle in the downtown concord, it’s usually not that bad.
Back to the back, the tellers there could use some more eye contact with their customers, but none the less, they get the job done and as fast as they can.
Place rating: 4
Dublin, CA
This Chase branch has totally redeemed itself since my last review — so much so, that we moved our accounts here from our old bank. Great job, Concord branch! Your personal touch and attention to detail have made a really good impression on us.
Place rating: 4
Hercules, CA
Ever since Chase took over WAMU it has gotten better. This location when it was Washington Mutual was always busy but now it gotten better. I guess people left WAMU and didn’t bank at Chase. This location is across from Peets which is a PLUS!
Place rating: 3
Albuquerque, NM
This location is nice enough. You get the long lines during the beginning and end of the month, to be expected. However, they’re pretty good about always having two or more tellers on the line to help people.
The thing that I see, and it’s not just this location but other locations as well, is that there’s been a real change in the employees’ morale since they officially became Chase. They look stiffer, more depressed, and less customer-​service oriented.
Place rating: 1
Concord, CA
Behind enemy lines! I can’t believe how many people still frequent WaMu. There was about a million people in line when I got there to make a deposit for a friend. The bankers sat at there desks avoiding eye contact with the customers waiting, and the tellers… Telling someone «I’d be happy to help you here,» without looking happy is not very helpful. Boy am I glad I quit banking with WaMu back in ’06.
Place rating: 4
Ben-My-Chree, Canada
I really like this location. The times I’ve been here the tellers are friendly and efficient. Parking can be a pain during peak times and the line can get long, but it moves pretty quickly.