Vitale’s of Comstock Park

Nice place. Less romantic due to large TVs showing games. Food is great, price is reasonable and good quantity as well. We have visited two times. Both times we enjoyed a lot.

Excellent food and service. My wife thought the Salmon was one of the best she ever had. Great atmosphere. A fun place to bring the entire family.

Vitale’s of Comstock Park has only 22 Unilocal reviews as of 10/​15/​2015.
That seems suspiciously low for a restaurant that does so much business.
I wonder why there aren’t more reviews.
Could it be that they do whatever they can to attempt to have Unilocal remove the negative reviews?
This place does not have a nice atmosphere. The service is the worst imaginable. The pizza leaves a lot to be desired, old greasy cheese, often undercooked. The takeout area is chaotic to the point of being comical. Everyone acts confused like it’s their first day on the job. The major issue seems to be that they get more orders than they are prepared to handle. This is a very popular restaurant that is constantly busy. Unfortunately they are understaffed and/​or poorly staffed. They cannot hear an order over the phone clearly because it’s so noisy in there, and due to this they often make small mistakes. I don’t think the poor service is necessarily the fault of anyone specifically. I’m sure the majority of the employees are at least trying to do a good job, but they are not doing a good job. This place is seriously bad. The most disappointing thing about Vitale’s is that a few years ago they actually made delicious pizza, and even though they don’t anymore I stupidly keep ordering bad pizza from them like a junkie chasing their first high. Well I’m finally giving up after dozens of bad pizzas in a row. I wish I could give them zero stars. I wish they would read this and actually try to improve the place instead of just giving this review a lame half apology and then pressuring Unilocal to remove my review. I’m sure they’ll live up to their current reputation though.
If they made a movie about this place it would either be a very funny comedy or a very scary documentary.
Avoid.

I recently got some coupons in the mail for Vitales and attempted to use one for a large pepperoni pizza for $ 9.99. The coupon read «Pick-​Up or Delivery Only — Limited Delivery Range — $ 2.00 Delivery Charge.» Obviously, delivery was implied. Yet, the clerk told me the coupon was for pick-​up only. When I read what the coupon said, he said the manager told him «pick-​up only.» Not honoring coupons is a poor business practice.
They have good food, don’t get me wrong, but I haven’t found them to be very customer friendly.

Had the risotto and the fettuccine alfredo. The risotto was OK, the fettuccine was okay as well. Had the fried ravioli — that was freaking delicious! Erika P was a fabulous waitress and did great with a huge group of 16 (with basically 8 different tabs). The checks were split perfectly the first time and the refills were always on time! Didn’t have to wait too long for a table for a big group. Looking forward to coming here again!

This is BY FAR the cleanest and best run of all the Vitales locations. I’ve come here several times for the lunch buffet and because they have NTN Buzztime Trivia. Overall, the buffet is pretty good, but has its off days (today was an off day. I’ll explain in a bit). Service is usually good but the bartender can be slow if they are busy with too many tables. The restaurant always seems clean and is comfortable. I’ve never ordered off the menu since the buffet is usually a pretty good spread of entrees and sides with a constant selection of pizzas and breadsticks and a fairly comprehensive salad table. On Fridays there is always a fish option should that be of importance to you (once they had Smelt and it was crazy good!). Some of my favorites include the Mini Wet Burritos and the Italian Meatloaf. The pizza is ok, but they tend to use WAY too much sauce and its overwhelmingly sweet. The breadsticks are usually fresh and tasty. I would suggest taking a look before committing, though. For instance, today’s selections were all subpar. The fish was overcooked, the Dirty Rice was mushy, the tortellini was bland, and I just wasn’t feeling BBQ Chicken or Corn on the cob. So, all on all, it’s worth a visit, but eyeball the buffet before you order.

The atmosphere is great. The new menu and prices are not worth the drive, a, d the service was slow. The place was empty. Not in my choices of places to go out anymore.

I grew up in Comstock Park. I have always had a special place in my heart for this Vitale’s location, as I grew up right around the corner and frequented all through my high school years and beyond. I came back to CP and met up with a friend last Saturday and had a couple beers and we split a pizza. The pizza was great. Beers were good and decently priced. Two things are irritating me about our visit. One was that they got rid of two of the three pool tables. The one remaining pool table is right next to the entrance and there are always people coming in and out or just mulling around and getting in the way. I’m not a serious pool shark but it seems like they placed it there as an after thought and just wanted to get the other two tables out of the way to make room for more seats. Second was that when we went to pay our tabs and leave, we asked our waitress for the pizza to be split between our two bills and we each pay for our own drinks. No problem, should be simple enough, and the waitress was more than happy to split it up for us. We both paid with our debit cards and left separate tips. I checked my online banking the next day and both charges, my friends and mine, are pending on my account. My friend calls Vitale’s and speaks with their accountant. She says not to worry, that the charges were still pending and that happens sometimes… I’ve been out many places and never had that happen before where everyone else’s tab shows up on my debit card the next day, pending or otherwise. Anyway, another 24 hours goes by and the charges are now solidified on my card, no longer just pending. They charged me for the whole pizza, all the drinks, and both tips. Now, I don’t mind buying my friend a meal, but it’s the principle of the whole thing. What’s the point of me signing the receipt saying they can take out a certain amount from my account if they then just do whatever they please anyway? I called again yesterday and left a message for their accountant and still haven’t heard back. Seems very unprofessional to me and they appear to be blowing me off. Not cool to treat a customer, especially a hometown boy like myself, this way.
Edit– The accountant for Vitale’s called me back and verified it was a mistake on their end. They swiped my card twice instead of mine and his separately. She didn’t come right out and offer any compensation to offset our troubles, but when I asked for a full refund for my friend and myself for the inconvenience, she was happy to oblige. As long as the charges are reversed, like she said they would be, I am happy to up my review from 1 to 3 stars. Still think the pool table layout could be better and I personally don’t think a mix-​up like we had with our cards should EVER happen at a professional restaurant. I will visit in the future and give them another shot.

In an era where a hungry diner can easily blow $ 10-​$ 12 on fast food per person, this place’s lunch buffet is a great deal. The food is excellent and they serve different things every day, which is rare at a buffet. With my work colleagues, I bet I’ve eaten lunch here 70 times in the past three years.
As a guy who can effortlessly down two large sandwiches at Arby’s, Wendy’s, McDonald’s or Burger King, I would normally spend about $ 12 to eat fast food. I can eat here with a good tip for less than that with superior food.

Food is very good and service staff are friendly and always checking in on you to see if anything is needed

The service was great, food was what we expect from Vitales. We got a bonus show with dinner! We got to watch the hostess with the big skull tattoo on her leg pick her shorts out of her crotch all night.

I just moved to the area and was told by coworkers to try this place out. I did and brought visiting family with. We sat in the outdoor patio area during a not so busy time. The food was fantastic for all of us. Our server was scarce but she did a decent job. We get their pizza delivered to my place of business quite often. Which is wonderful and cheesy. Over all it was a good place to eat and meet with friends and family.

The service at this bar was terrible. We went to this bar at 8:00pm after a baseball game to enjoy some beer and pizza and got complaints that our table was loud and that the restaurant refused to service us. At no point did a manager come to speak to us about our «inappropriate» behavior until they cut us off. This «bar» is a sad excuse as such and should not have to liberty of being located next to a ball field. I will never return and will continue to tell people of my awful experience here. Two thumbs down.

Nothing special. They deliver in 15 min, when they say 40, that’s annoying. Pizza isn’t bad.

Went to the patio area for beers and to watch the red wings game. Great atmosphere! Beer list was decent and the bar tender was awesome! We will definitely be back. Looks like a great spot for parties and gatherings.

Great pizza. Awesome beer list. Summer on the open air patio. Mandy and Courtney are professional bartenders and customer centric.
My go-​to place on every trip to the area.

Very nice setting, live music that wasn’t overbearing, fantastic food and great service.
Couldn’t ask for much more from a local restaurant.

The pizza that we ordered was excellent and the service was perfect. We will be sure to return.

My wife brought home some wings one night and they were the bomb. They were so good that we ended up going there one Sunday after church just for the wings. I have not had anything else nor do I really intend to. This is now one of my go to places for wings. Oh, they’re battered and fried and then coated in sauce (in my case Barbeque).

Decided to give this place another chance tonight, only to arrive into the take out area which provides a good view of the kitchen workers. I was greeted by a slob of a man full of star tattoos on his neck who for some reason believed he was king of the kitchen and rang out the largest snot ridden sneezes in the middle of the kitchen with out even the courtesy to cover his mouth while in front of customers.
It is probably a good thing that the drunks in the main eating room do not see the unprofessional slobs preparing their food. And who is the boss of this slob? I suspect he is probably the supervisor simply by his demeanor. He acted as he didn’t give rip.
They need to put up a wall so that customers can’t see their slobs in the kitchen. That’s just a recommendation for their future customers because I certainly will not be one of those.
Wow. Disgusting, pitiful establishment.