Bought a mattress with box springs manufactured by Maxim. At first, I was very satisfied and loved the feel of the mattress(perfect blend of firm but soft). Less than 4 months in and the box spring made so much noise, we sought to have it refunded. The store we purchased from stated the manufacturer was out of business and someone else was taking care of their warranties. I had a lot of issues with the store I purchased from following up on my request for exchange under warranty. Six months later we finally received a new box spring. At this point the mattress started to collapse on both side and the edges bulge out. The new box spring now makes the same noises as the old one. Save your money and steer clear of their products.
Crystal B.
Place rating: 5 Los Angeles, CA
We love selling Maxim Mattresses at our business — WESTCOASTFURNITUREOUTLET. The quality is superior to all other mattress brands. It is a great feeling knowing that our customers are always pleased with their mattress sets from Maxim. The sales rep Mario is always helpful with any questions we have. The company owner is also super friendly with the customers. We really enjoy doing business with a mattress manufacturer that is run in such an honest and caring manner. Thanks!
Dave H.
Place rating: 1 Long Beach, CA
You’ve been warned. Do not buy a Maxim mattress, as you will regret it. Six months and nearly $ 1,500.00 later, my Maxim mattress was concaved and I was sleeping cocked. Their distributor sent me to them, where their customer service was non existent, zero follow up, and even less help on warranty or repair assistance. Being a small business owner myself focused on customer satisfaction, it disgusts me that they claim this on their website.
Mar H.
Place rating: 4 Chicago, IL
I also went to Just Like Home furniture since they carry all the Maxim mattress models and they were so helpful and offered the best customer service and pricing!
K T.
Place rating: 5 Los Angeles, CA
Bought my mattress from Just Like Home furniture in Tarzana. We purchased a Blue Mist, the manufacturer is Maxim Mattress. WOW! I LOVEMYMATTRESS! Thank you Maxim for such a great nights sleep!
Angie M.
Place rating: 5 Tarzana, CA
Best quality, best customer service. Been working with this company for years! They are a wonderful company who stands behind their product and truly cares about the customer’s needs. I reccomend them to everybody!
Tiffany R.
Place rating: 5 Los Angeles, CA
Being an Asian, it is common for us to sleep on very firm beds. When I first moved to the US, it was a pain looking for a firm mattress which was affordable at the same time. I went to so many stores looking for a cal king firm mattress with a budget of $ 800 and it proved to be impossible until I saw the reviews from Unilocal on Maxims Mattress. I went to Maxims Mattress and the showroom is nothing to shout about. It looks like a typical warehouse. Turns out, they manufacture mattresses too. The people at the store were straightforward about their products. They were not pushy. I just had to tell them exactly what I was looking for and my budget and they sold me a cal king firm mattress for $ 700. It was a brilliant deal. I could check out their stock, pick the mattress and they helped tie up the mattress on my ride. I saved on delivery charges and brought home the mattress that day itself. The whole process of purchasing the mattress and having it tied on my ride took less than 30 minutes. Since I share the bed with my American boyfriend who likes his bed soft, we compromised and bought a 2 inch memory foam topper from Target and we now agree that it is the best bed ever. It is firm with a slight plush. No more backaches for us. In fact, we get backaches when we sleep on other beds. The next time we move, we are definitely bringing this mattress with us no matter what. Best investment ever.