Disney Outlet makes me wonder if the«happiest place on Earth» is really just up the road — this solely based on my interactions with other parents at this store. They’re plain & simple buzzkills: Rude. Impatient. Treat you like your invisible. Case in point: My latest venture at around 11:00 a.m. on Saturday, December 12, 2015. The employees are usually nice here, but typically very busy. The store itself is reasonably large. It’s mostly easy to navigate with a smaller stroller. I’m definitely not always satisfied with their«outlet» prices, but sometimes it’s ok… Tsumtsum stuffed«Dumbo» — $ 12.95 Flaltware(plastic handles/metal otherwise) — $ 6.95 Soft short doll — BOGO50% off — $ 19.95, then $ 9.97 Tumbler w/straw — BOGO free — $ 7.95 I dread the likely idea that I’ll be dragged to Disneyland someday especially if this is how other parents/guardians/adults will act. Review #435 Unilocal challenge 116
Jessica J.
Place rating: 1 Whittier, CA
I will never shop at this location ever again! I was mistreated by a manager named Lourie at this store. I didn’t receive an apology after he belittled me In front of guests in the store. I don’t understand how Lourie ever got hired for Disney because he speaks in such a rude manner.
Rachel L.
Place rating: 1 Bellflower, CA
I got to the store kinda late around closing time and browsed with my daughters. I was looking at t shirts and a lady who seemed like she was in charge sighed and said, «can I help you with a size please? «I told her no because I’m capable of looking through the stacks myself. Then she rudely told another co worker in front of me that she wants to leave but she wanted to leave the shirts nice and neat for them tomorrow… Wow really lady? So I’m inconveniencing you because I’m looking at them? I work retail I know what it’s like and I always put the shirts back neatly. She just wanted to go home and was bothered that I was still looking. Then she said if I wanted to make a purchase I’d have to do it now because they were closing the registers… Then she finally told me that we’d have to come back tomorrow because mickey has to go to sleep. I like the store and some of the prices so I’ll be back only for that reason but the customer service here is really bad and god forbid you’re there when they’re about to close! They even turned the lights on and off a few times while people were still in there… I wasn’t the only one looking! The whole experience was a bit ridiculous. They could’ve handled it better.
Yoshelin D.
Place rating: 3 Bell, CA
This is not an outlet! Is a Regular Disney store with a lot of no sense stuff that most people isn’t looking for:/, prices aren’t outlet prices
Amy K.
Place rating: 3 Los Angeles, CA
Crazy busy on the weekend, even when I didn’t go in December. There are some deals, but overall, I was unimpressed. I was shopping for an adult, and the selection of stuff for adults is pretty much limited to shirts and mugs(I’m used to the Disneyland Emporium, where there’s plenty for adults), which was a bummer; granted, they have limited-edition adults’(and kids’) shirts there for really good prices. For kids, lots and lots of toys, with a big Marvel section, and both times I went, a big section for whichever movie is most recent. Lots of princess stuff, too. What I like the best is that the clothes that didn’t sell at Disneyland/California Adventure end up here! Maybe you missed that Haunted Mansion shirt, maybe you didn’t get a 2014 hoodie last year… find ‘em here, and heavily discounted(like, 50%)! I was hoping to find picture frames and didn’t, but if you’re interested in apparel, both adults’ and kids’ shirts/pajamas are plentiful.
Yuri C.
Place rating: 4 Inglewood, CA
Really great place to buy your disney stuff. Many are same price as the regular stores, but this one has stuff from Disneyland that’s marked down too as well as other items that sell for full price at the regular stores. Don’t expect a whole lot of discount but it’s definitely worth walking into to see what’s discounted.
Kelie H.
Place rating: 5 Salt Lake City, UT
Not everything is outlet priced here, but there is a great clearance section and lots of outlet specials. Mind the signs, some deals are only if you buy two or more. Customer service was great. The staff was attentive and not overly pushy. I was asked if I wanted a bag and I said no, but she came back later with one anyway when she saw my arms overflowing. I underestimated what I was going to get here big time lol.
Anthony S.
Place rating: 4 Simi Valley, CA
We all have a kid in us. Being in this store brings the kid out of us. So many choices to choose from. I would have to say the Movie Frozen. The doll is $ 39.95 and the manager stated it is a big seller. The marketing that Disney does for all their products is amazing. Yea they invest the money and they have it. Greeted right away from all the employees throughout my entire visit. They new I was a member of Unilocal,I had a bag from Unilocal. Great discounts throughout this store it depends what your looking for. Just bring your kids, they’ll pick their gift.
Jerry R.
Place rating: 5 Bell, CA
Great discounts, if your a castmember yay added discount on top the sale price, weekends pretty busy looks like holiday, weekdays nice and relaxing pretty much take your time, the staff in the store are very friendly and are ready to assist if your needed
Stephanie D.
Place rating: 5 Monterey Park, CA
We had a great experience on our 1st visit here! We arrived just as they opened when they held a little wake-up/opening ceremony. My daughter was chosen to be the sorcerer’s apprentice, they even had her wear Mickey’s robe and hat. We all said the magic words and the lights turned on for us to go in. It was great to see everyone participate and it made all the kids smile. This store has a great selection, great staff, and great deals… We will definitely come here again!