Valvoline Instant Oil Change

worst experience ever! The manager has the worst attitude.

Sold! This was my 2^nd oil change this year at a Valvoline. Hands down the best oil change experiences ever. I will no longer take my car to the discount place that ONLY changes the oil. They do sooooo much more here. They check all fluids, lights all the way around. They are very quick and thorough and always so nice. I will recommend everyone to now go to Valvoline for an oil change! If you enroll via text you can get a coupon off and after your first oil change you will start getting postcards in the mail for $$ off. This oil change was $ 7 off using a postcard. It may cost a little bit more than a discount place but it is well worth it!

Went there while we were in town visiting. A month later I noticed small oil spots in my driveway. Jacked the car up and was shocked to see the nylon washer on the oil pan screw totally distorted so it was metal on metal which would explain the leaking. It was a brand new washer I put on when I changed the oil the previous time and it was fine so I know it was Valvoline. How the hell could someone miss that when that’s all they do all day… terrible… will never use them again.

I got my last oil change here, and I imagine I’ll get the next one here as well. The experience was very smooth, and the employees were very on top of what they were doing. Also, they regularly mail out coupons, so getting an oil change here isn’t likely to break the bank if you keep your eyes peeled.

I came here yesterday and was quite surprised at the professionalism and speed. They definitely deliver on the ‘quality and speed’ tag they put on their oil change reminder. They aren’t all that busy since the oil change starts at around $ 40, whereas right next door there’s a place that’s $ 17 bucks, but it’s all about what you value, right? Do you want to be in and out in 10 mins, not have to leave your car and drive off? or do you want to set up an appointment for next week and wait 45 minutes for an oil change?
These guys check your fluids, lights, windshield wipers, etc. They will also replace bulbs if you need them (but I know how to do this, so no thanks). They also give you recommendations on standard maintenance such as transmission fluid (which apparently should be changed every 30K miles according to my manufacturer, whoops!).
I went ahead with the transmission and radiator fluid swap and all in all, they were fast, courteous and respectful. They also had a bunch of lingo around oil going in on bay 1 or top off this or that on bay 1, etc. so it looks like they have a process to ensure quality and dependability (i.e. not forgetting my oil fliter or something else bad) so that was reassuring.

It’s been a long time since I’ve been into a Valvoline Instant Oil Change. I usually do oil changes myself. The process isn’t all that hard. Some vehicles can be harder than others, but it’s easy enough. These days though, I have been quite lazy, and haven’t really wanted to do the oil change myself. Also, I didn’t want to lug used oil around.
I decided on Valvoline because I’ve used them a long time ago (about five cars ago, which equates to about 14 years). I also did research and saw that they did more than oil changes nowadays. They also had an engine guarantee which was also free and gave me peace of mind, especially on a vehicle with over 100,000 miles.
So pulling up, I was immediately motioned in. They weren’t busy, so I figured I wouldn’t have to wait. First thing I noticed was that I didn’t need to get out of my car. Computer was next to the bay and everything was taken care of from the driver’s seat. I figured they would probably have you wait in the waiting room if they had to lift the vehicle.
The manager went over the different oil change packages; I already had one in mind, so that was easy. They aren’t pushy when it came to the other services, such as belt replacement, wiper replacement, etc. They did a safety check and told me that my driver’s side brake light was out, so I did have that changed since it was the price of the bulb I would have got anyway.
The whole service took about 40 minutes. The brake light isn’t the easiest to get to, and it was much quicker than I would have took. Everything was good to go, used my coupon, and I was on my way. Wife unit was surprised at how fast it took We actually had time to hang out and do stuff that morning!
If you don’t like getting dirty, I recommend going here. You won’t be disappointed.

Prices are a bit higher than other local oil changes but generally the wait is not long and the customer service agents are helpful. I rather wish that the «top off» service didn’t always come with recommendations for other things I should have done — please just check my tires and wiper fluid — but I understand these are «manufacturer’s recommendations» so I guess I can’t blame Valvoline for calling me out on my negligence.

I hate getting my car worked on. It’s as if because I don’t have something hanging between my legs people think I can’t tell when they’re hard selling me.
Then along came Valvoline. I used to take my 94 Honda, The Black Pearl, here to get her oil changed. Even after I moved away from UA to Grandview I still take my new Fit, Pearl Deux, here.
The people here never try to sell me anything I don’t need. They are polite, courteous, and enthusiastic. You can pull in and hang out in your car while they work. I simply tell them what I need and they do it. They also check your washer fluid, tire pressure, and make sure all your lights are working.
They also are happy to top your oil off if you run low before you are due for a change. (The Pearl uno burned through oil like it was going out of style)
I trust these people so much I went there when my car was having serious engine problems to ask where I should go. They are a great staff!