I called to see if this location was able to provide me a haircut. Being new to Columbus, I am trying to find the right stylist. I specifically asked if there was someone on the staff who can cut hair for women of color. I was reassured there was and I was given Aimee. I had THE worst haircut ever imaginable. My cut was uneven, not blended at all, and dry. I explained my unhappiness and she asked if I’d like to book an appointment for next month. Ummm no are you crazy! The cashier felt so bad she loaded me up with a bunch of freebies. I will only go back for products but NEVER to the salon.
Mandi S.
Place rating: 5 Columbus, OH
I can’t say enough good things about Ulta! I buy everything(beauty wise) here, mostly because their points system is amazing & I generally get a few $ 10 or $ 20 off a year. I don’t buy makeup/hair products often — but when I do I go here. Ulta reps have also turned me on to new beauty names that I wouldn’t have otherwise tried. I highly recommend asking a rep for advice on a new foundation, concealer or mascara. You will not be sorry. Plus they have a 30(or 60) day money back guarantee. Just keep the original packaging & receipt. If you don’t love your product — you will get a full refund!
Tabitha F.
Place rating: 4 Columbus, OH
ooo la la… je t’aime Ulta. Word to the wise — Ulta Rewards — do it. There are a ton of beauty supplies here. A TON. Ranging from make-up to cleansers to shampoo/conditioner to accessories to perfume. Wow — so many choices. The down side is they can be a little pricey. They always have a legit clearance section though to balance the expense out. Good stuff too — brand names, not just throw back. The rewards program will keep you with coupons and free stuff on occassion. I got free CK mascara just this month from them! The store is always perfectly organized and squeeky clean. Associates are über helpful and always friendly. Nice job, Ulta, nice job.
Lauren L.
Place rating: 4 Bay Shore, NY
I am going to comment on two things: first, the brow bar, which is why I came in. Second, the overall store. The brow bar was very easy to find and well kept. There was a slight mix up in the schedule but Ashley was able to get me in just fine. I appreciated her careful assessment of my brows: we had a conversation as to how I liked them, what I needed, etc. Then she used the appropriate cleansing and conditioning products to make sure the waxing didn’t torture my skin. I tend to have sensitive skin so I appreciated that. The only«negative» is the lack of privacy. You are at a beauty bar, sitting in a chair out in the open, so customers are just browsing on by. As for the store I had already been planning to shop there but the scheduling delay allowed me plenty of time to peruse. I have been in several ULTAs in PA, MA, and FL so I can safely say this one is no different. It is very bright, clean, well organized, and has a nice clearance section(though like most women I wish it were larger because beauty products are so pricey!). I always love their selection. As someone who uses Dermatologica ULTA carries the full line AND has facial treatments available in the store. The rest of the staff was helpful and pleasant. I will definitely be back.
Leah S.
Place rating: 1 Hilliard, OH
I used to shop at Ulta all of the time when I lived in a different part of the state but I won’t be back to this store. This is the third time I’ve been here in the last month looking for advertised items that end up being our of stock. But even worse is the condition of the store. You walk in and the floor is dirty, there’s trash laying around and the sale displays are messy and mostly empty. The interior of the store is no better — empty bins and random items tossed around. Help is nearly impossible to find but the answer is that the item you want is sold out when you finally find someone. The line is slow and long if you find something worth buying. I was excited about the revamped rewards program but its not worth it for the terrible shopping experience.
Erica T.
Place rating: 5 Columbus, OH
Make up superstore! This place has everything I need! Try the Philosophy body wash, it’s a definite treat, in treat like scents! I totally spoil myself here with all the fun make up brands :)
Tara C.
Place rating: 4 Columbus, OH
They are absolutely the nicest and the best! Wonderful customer service skills. The make up is great and getting your eye brows done… they do a perfect job. You just might get addicted… lol.
Bethany K.
Place rating: 2 Reynoldsburg, OH
I have heard great things about this place, but I can’t say that I love it. I have been here twice, and always feel that I am in a glorified drug store… they carry high end things, but is step up very basic. Maybe I am spoiled by Sephora’s sleek black store. This specific time I went in to purchase make up brushes that I saw on the website for BOGO50% off, which was not reflected in the store… I wasn’t having a great day, and this didn’t help. When I have more time to peruse, I may make another trip, and hopefully discover what the hype is all about.
Sarah F.
Place rating: 4 Columbus, OH
Think Sephora mixed with the Target make up aisles. They have a ton of the nicer, more expensive brands, as well as your regular Revlon and Maybelline stuff. I really like coming here for the Batiste dry shampoo because they have more variety and I think its cheaper than at Sallys. You can also find your lotions here and they’ve recently added a men’s section. Don’t forget to get the Ulta card, they will send you good coupons!
Liz M.
Place rating: 4 Columbus, OH
What do I love about Ulta? Their clearance sections! They have 2 clearance sections. One with face and hand products and one with hair products and you can find great ½ price deals at both! Their staff is sometimes helpful and sometimes not. After seeing some of the girls that work there, I am afraid to try to Benefit Brow Bar — if you know what I mean??? I love that they carry high end and low end products. Do I get everything for beauty here? NO. Could I? YES!
Laura C.
Place rating: 4 Columbus, OH
This is the first and only Ulta I have ever been to and it took me years to find out Easton had one! It definitely helps fill the Sephora void at Easton and supplements what you may not be able to find at Nordstrom or Macy’s. Note that this is across the street from the main Easton stores — it’s in the strip mall w/all the big box stores. What I love most about Ulta is they carry drug store brands and pretty much every product line/product/color within that brand along side higher end cosmetic products(although I think they could offer more higher end brands). Also, they have testers for the drug store brands, which I have never seen offered in a drug store or grocery store. If you sign up for their club or whatever, they send $ 5 off coupons on a regular basis. I’ve bought a couple ULTA brand nail polishes but have been disappointed in their quality — very streaky and uneven distribution of polish even after 2 – 3 coats. The $ 5 price point is appealing but pony up the extra 3 bucks for Essie, OPI, and the like. It’s very easy to spend $ 50+ in here on crap you don’t really need while wondering where the hell did the last 2 hours go — it’s the Target of cosmetic/skincare/hygiene products.
Lyndsey M.
Place rating: 5 Columbus, OH
This review is really for the Benefit Brow Bar. I made an appointment for a Saturday afternoon. Although I didn’t get seen until about 10 minutes after my appointment time, I still had a great experience. My brows were tamed by Germaine. I’ve never found anyone who does my brows the way I like, so I generally just kinda let it go. Not this time. Benefit’s staff shows you what your brows will look like before they wax. Awesome. The shape of my brows looked killer. My eyes were open, alert, and beautiful. Germaine was personable and so skilled! I made an appointment for the following month, and will be back here like clockwork to keep these brows under control! The rest of the store is great too. There are always good deals($ 2 Ulta nail polishes, $ 5 off coupons, etc), and you can test everything. So fantastic. They have a good selection of both high end and drug store cosmetics. Set aside plenty of time to play and discover when you head here!
Becca p.
Place rating: 5 Columbus, OH
I am from California where ULTAs are a big thing, coming to Ohio not many people have heard of it so for anyone who has not heard of ULTA its your one stop shop kinda place, you can get ur hair done, waxing, facials, and buy your makeup(whether its Urban decay or Covergirl), razors, shampoo(Redkin or tresume), nail polish, you name it! If your a girl who loves buity supplies like i do, you have to check it out. Make sure u dont go if you are in a hurry, give yourself some time to fully explore the store, your gonna be there a while.
Erica P.
Place rating: 4 Columbus, OH
Got my eyebrows waxed here. She did a nice job. The inventory at this store never seems to be all the way up to speed. There were large gaps where the eyelash packages should have been. One of my close friends is really into makeup, so I have met her there a few times. Also, on this visit, I asked about where to locate coupons. The cashier held up a copy of the Ulta brochure and coupon in the Sunday paper to show me that was what it looked like, and then put it back down. She didn’t offer me the coupon-which was weird because I had just asked for one. I don’t know, maybe its just me.
Heather G.
Place rating: 4 New Albany, OH
I was completely unaware of Ulta until seeing the Easton location. After hearing rave reviews I decided to check it out. I came armed with a coupon to buy my mascara and enjoyed wandering around. Like Sephora, they have upscale makeup(Bare Minerals, Benefit…), skin care and perfume all under one roof. Unlike Sephora, they also have drugstore brands, so It’s really a one stop shop for beauty needs. Ulta has their own line of products that were tempting me. There is also a full service salon and every type of hair tool imaginable. I’ll definitely be back and it may just replace my biannual trips to Sephora. I like the large space so you’re free to test things out without bumping into someone. Most of all, I can use the $ 3.50 coupon which always seems to be available. You can’t go wrong with saving a few bucks!
Melanie M.
Place rating: 4 Columbus, OH
Very excited that Columbus now has not one, but TWO Ulta stores! The other is at Polaris(adding it next). I was thrilled to check out the store — which is massive. They carry everything from high end to every kind of drug store brand cosmetics, skin care and hair care. There’s also a hair salon, eyebrow waxing, and makeup artists. Definitely a fun place!!!